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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 10,801-10,850 of 15,708 items.
Excellent

Decided to give these a try and I am so glad I did. Excellent value for money, fantastic service and lenses are of a good quality. I will definitely order these again through this site. Thank you.

By from Unknown location on 26.02.2016 11:39

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Bad management

I didn't received the order after paid for two weeks. As I clicked the reorder button on their web site and all the info were filled in automatically, also I did received last order so I didn't double check the address. Also later I received email confirmation from them which showed the correct shipping address that is my current address. Though after called them and it was turned out that the product was sent to my previous address when I was registered. I complained but nobody go back to me after three days.

By from Unknown location on 26.02.2016 10:05

Company replied:

Hello May, Thank you for your order and for taking the time to leave a review. Your order was shipped to the address we had on file for you. We were then informed that this was the incorrect address and so we updated your address to the correct one. The email you received showed you the correct address as this was after we had updated it. We responded to your complaint on the 22nd of February and I apologise if the email did not reach you. As we were provided with the incorrect address at the time of the order we are unable to resend the order, however once it is returned to us we will be able to refund or send out to the correct address. I can see that you have now placed a new order which will leave us today and be with you in the next couple of days. Kind regards, Sophie Contactlenses.co.uk

, 26.02.2016 11:58

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Punctual quality service

Website simple and easy to understand, postage and delivery service was excellent.

By from Unknown location on 25.02.2016 21:00

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still haven't got it

Still don't have the product. Lenses have been left with neighbours, it would not be a problem if delivery man would state in the note at which flat he left them. I tried to reach neighbours couple of times, but I can't catch them. Not sure if i will get them ever... Probably won't order again

By from Unknown location on 25.02.2016 17:26

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. I am very sorry to hear that your order has not yet reached you. I can understand that this must be frustrating for you. Our customer support team will be getting in contact with you and we look to get this resolved for you. Kind regards, Sophie Contactlenses.co.uk

, 26.02.2016 11:48

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great service and prices of lenses, being using this service for 4years now and very happy to continue

Great service will continue using and experiencing good lenses, great prices and free speedy service

By from Unknown location on 25.02.2016 16:25

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Fantastic value, delivery speed is unparalleled and FREE

"My constant number one ""go to"" place, I return month after month :)"

By from Unknown location on 25.02.2016 15:33

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Sick lenses for a great price

Service is amazing too. Can't recommend more highly for contact lenses. Crystal monthly HD.

By from Unknown location on 25.02.2016 15:30

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perfect

no problems on delivery, no mistakes, friendly customer service, happy to solve delivery addresses issues. I strongly recommend to everyone wearing glasses and I would like maybe to see more products for glasses, like cases, tissues etc

By from Unknown location on 25.02.2016 15:21

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Consistently great service

I have used this site for several years and have never had a problem with ordering or deliveries. Perfect service.

By from Unknown location on 25.02.2016 00:34

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Speedy service

Have ordered many times; never any problem

By from Unknown location on 24.02.2016 15:24

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Always excellent service

Very speedy service and at a great price

By from Unknown location on 24.02.2016 15:11

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As usual, the only place to buy contacts from!

Fast delivery and awesome quality, I have been using them for years and I wouldn't go anywhere else!

By from Unknown location on 24.02.2016 11:29

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Fast and speedy

Contact lenses supplied within 24hrs at reasonable prices. Friendly, helpful and knowledgeable staff all make for a pleasureable and hassle free purchase. Thank You.

By from Unknown location on 23.02.2016 21:01

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Excellent as always

Used this company many times. Products always excellent, competitive prices and delivered quickly in a box that fits through the letter box. Recommended to anybody.

By from Unknown location on 23.02.2016 17:36

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I love the lenses and the delivery was very fast, which is brilliant!

Great lenses and super fast delivery!

By from Unknown location on 23.02.2016 17:09

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Prompt delivery

I ordered Sunday and received on Tuesday.

By from Unknown location on 23.02.2016 15:43

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A+++

Aleas so prompt delivering next day free of charge, best value for money on my brand of contact lenses, I really can't fault them! Repeatedly buy from as they've proven more than brilliant for me :)

By from Unknown location on 23.02.2016 15:17

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Unusually Disappointing

on this occasion there were significant delays. With the specialised prescription I have it is usually 5 day lead time but on this occasion it was 4 weeks. In all fairness it was the first time I had encountered these days

By from Unknown location on 23.02.2016 09:20

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Easy to order and fantastic value. Lenses received next day with standard delivery. Very impressed.

Couldn't fault the service and quality. If I could change one thing it would be the option to order for just one eye. I have the same prescription for both eyes, and just 1pack would have been plenty. However I will definitely use this company again. If anything, over delivered on expectations.

By from Unknown location on 22.02.2016 23:42

Company replied:

Hello Fran, Thanks for your order and great review! Just to let you know for next time, that you are able to order for one eye only. If you add the details for one eye and leave the other eye blank then you will be able to order the one box. Hope that helps! Thanks again and we look forward to welcoming you back soon. Kind regards, Sophie

, 23.02.2016 09:40

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First class

Great service, super quick delivery, easy to use, competitively priced, but most importantly quality lenses.

By from Unknown location on 22.02.2016 21:22

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First class service, as before.

The ordering, repeat order in my case, was seamless. the delivery meanwhile was quick and efficient.

By from Unknown location on 22.02.2016 19:09

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24hrs from order to delivery!

What more can I say! You can't beat that!

By from Unknown location on 22.02.2016 17:37

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Great lenses

Always had issues with lenses being uncomfortable. These lenses are brilliant and very comfortable and don't cause any irritation.

By from Unknown location on 22.02.2016 15:55

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excellent service

Lenses came the next day no problem. Really helped us out of tight spot with holiday lenses. Many thanks for a good service will use you again.

By from Unknown location on 21.02.2016 11:13

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Excellent

First class service with easy re-orders

By from Unknown location on 20.02.2016 16:29

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Best service 100% reliable

As always best easiest most reliable contacts suppliers, makes dailies affordable, super fast delivery. Can't fault it

By from Unknown location on 20.02.2016 16:04

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Next day delivery as always.....

I only ever pick standard delivery, and always allow a few days for delivery, but I have always had the delivery on the next working day.

By from Unknown location on 20.02.2016 11:16

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Great Service

I use Contactlenses.co.uk regularly. They always have my lenses in stock & I receive them very quickly. Reliable & highly recommended

By from Unknown location on 19.02.2016 16:42

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Excellent service

Rapid, accurate and friendly

By from Unknown location on 19.02.2016 15:28

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Fantastic service!

Always speedy delivery. Easy ordering process. Happy customer!

By from Unknown location on 19.02.2016 15:06

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Great service

My order arrived the day after I placed the order. Great service.

By from Unknown location on 18.02.2016 17:39

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Great speed with service

Great speed with service

By from Unknown location on 18.02.2016 16:16

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easy peasey

Always delivered the next day and straight through the letter box. I have been using this service for about 8 years now and never use anyone else.

By from Unknown location on 18.02.2016 15:46

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Amazing as always

Been ordering from contactlenses.co.uk for a number of years and the quality and service has always been brilliant.

By from Unknown location on 18.02.2016 15:08

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Very good, swift service

Very good quick service, been using them for years!

By from Unknown location on 18.02.2016 11:24

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Excellent Service

I have been using Contactlenses.co.uk for 4 years now and have never experienced any problems.

By from Unknown location on 17.02.2016 15:39

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Really good!!

Thanks!! Very much!!

By from Unknown location on 17.02.2016 15:07

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Brilliant service :)

I am always happy when i order from you guys :) my contact lenses are always packaged properly and neatly. I also receive my lenses like 2 days later which is very speedy delivery in my eyes well done guys keep up the good work

By from Unknown location on 16.02.2016 21:12

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reasonable prices and very fast delivery

Got some reasonable price lenses and super fast delivery just as needed. Very pleased with the service

By from Unknown location on 16.02.2016 17:45

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Great service

As always - very speedy delivery & good value for money

By from Unknown location on 16.02.2016 17:02

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The Best

I order my lenses: the next day they arrive. Amazing service from this company. I wouldn't hesitate to recommend them.

By from Unknown location on 16.02.2016 16:56

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Bad service/customer service

I order my contact lenses from 4th of february and i still didint receive i called and they said they dont know where is it how its possible? which kind service its that? and to receive my refund i need to wait 2 weeks? What????? Never again!!!!!

By from Unknown location on 16.02.2016 16:46

Company replied:

Hello Sara, Thank you for your order and for taking the time to leave a review. Please accept my sincere apologies that your order has not reached you. As our free first class delivery service was used we are unable to track the order and it looks like on this occasion that your order has been lost within Royal Mail. Our customer support team has been in touch to let you know that we are happy to re-send your order or we will be able to refund once the order is classed as lost with Royal Mail, which will be on the 22nd. I am sorry for any inconvenience this has caused and we hope to resolve this for you soon. Kind regards, Sophie Contactlenses.co.uk

, 17.02.2016 16:25

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Excellent

I have been using this site for years now. The service and delivery are exceptional.

By from Unknown location on 16.02.2016 16:45

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Excellent Customer Service

Easy to deal with and lenses sent out very promptly!

By from Unknown location on 16.02.2016 16:18

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Excellent

Ordered before midday arrived first post next day Thanks

By from Unknown location on 16.02.2016 15:37

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Quick, easy and professional.

The title of my review says it all really. I use no other company to purchase my lenses as I totally trust this one.

By from Unknown location on 16.02.2016 15:24

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Fast delivery

Very good service with next day free delivery! Recommend to anyone

By from Unknown location on 16.02.2016 08:37

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Excellent quick service

Really pleased with lenses, better service than Tesco.... It took a week to get lenses that were out of stock. I Placed order Friday evening delivered Monday morning 😃 And they were cheaper 😃

By from Unknown location on 16.02.2016 08:09

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Outstanding

Lenses were despatched same day, arrived next day. What more could you ask?

By from Unknown location on 15.02.2016 19:48

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Fantastic & very quick!!

Nowhere better :-)

By from Unknown location on 15.02.2016 17:40

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.