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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 1,051-1,100 of 15,675 items.
Qwertyy

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By from Unknown location on 24.09.2022 19:05

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Absolutely the best company I deal with…

Absolutely the best company I deal with for sure, first class support, products and service! Can't fault these guys, would recommend to all!

By from Unknown location on 24.09.2022 17:00

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Always very good service and good…

Always very good service and good quality value lenses. Any questions? Give them a call and they will happily talk you through it. Most helpful...

By from Unknown location on 24.09.2022 15:51

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Brilliant service

Brilliant service, quick and easy to order online and lenses usually arrive next day

By from Unknown location on 24.09.2022 10:31

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The recommended lenses are better than…

The recommended lenses are better than my old brand

By from Unknown location on 22.09.2022 21:13

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Top service

I’ve been getting my contact lenses from contactlenses.co.uk for years and I never had an issue with them. Great customer service, speedy delivery.

By from Unknown location on 22.09.2022 19:22

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They are always super quick at sending…

They are always super quick at sending my lens out with no problem. High recommend.

By from Unknown location on 22.09.2022 17:20

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Ordered from here for years

Ordered from here for years. Never had any issues, good quality contact lenses and speedy delivery.

By from Unknown location on 22.09.2022 15:54

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have been with this company 11 years…

have been with this company 11 years always first class service and delivery thanks

By from Unknown location on 22.09.2022 15:50

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I’ve been using been using these…

I’ve been using been using these contacts for past 8yrs. I’ve never been let down on quality, delivery and Price. They are simply the best.

By from Unknown location on 22.09.2022 15:48

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They arrived quickly

They arrived quickly, easy to order and very comfortable to wear. I had the daily disposable lenses.

By from Unknown location on 20.09.2022 20:02

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Lenses u ordered where out of stock

Lenses u ordered where out of stock, I was sent replacement lenses without asking which one I would like. Unfortunately the replacement lenses are not suitable for me, leaving me with no lenses so I had to use the unsuitable lenses.

By from Unknown location on 20.09.2022 11:09

Company replied:

Hello Abi, Thank you for your feedback. I am sorry the lenses you initally requested were not instock. The option to have an alternative lens is displayed on the website before we ask the customer to proceed, otherwise the customer can wait for the original lenses to be available which can be quite some time. I can see you have been in touch regarding this and a solution was offered to you. Please respond via your email conversation and we can resolve this for you. Kind regards Hayley

Hayley Brown, 21.09.2022 10:45

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A very reliable business that I wholeheartedly recommend.

I broke my glasses at the beginning of the lockdowns, early 2020, and I've been ordering contact lenses from them ever since. It is a very reliable business that I wholeheartedly recommend.

By from Unknown location on 19.09.2022 21:02

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Good sevice as always

Good sevice as always

By from Unknown location on 19.09.2022 18:40

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Excellent service and product.

Excellent service and product. Would highly recommend I will continue to use this company.

By from Unknown location on 19.09.2022 17:45

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Good service quick in sending them

Good service quick in sending them

By from Unknown location on 19.09.2022 17:36

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My last order did not have my contact…

My last order did not have my contact lenses in the packaging whatsoever! I have had no lenses for 5 days.

By from Unknown location on 19.09.2022 17:27

Company replied:

Hello Chris, Thank you for your review. I am so sorry to hear that your lenses were missing from your delivery. This is most unusual and may have happened during transit. One of our team will be in touch to resolve this for you. Apologies again for the inconvenience caused. Kind regards Hayley

Hayley Brown, 21.09.2022 10:50

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Delivered quickly

Delivered quickly, contacts are very comfortable 👌

By from Unknown location on 19.09.2022 11:34

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Great service

I've been using Contactlenses.co.uk for a long time now and cannot fault it. Great prices and a prompt service. I have looked around for comparison but continue to return and reuse. Highly recommended

By from Unknown location on 18.09.2022 16:59

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Great supplier of contact lenses etc.

I have always been very happy with both the products and efficient and polite response

By from Unknown location on 18.09.2022 01:15

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Fabulous product and service

Fabulous product and service

By from Unknown location on 17.09.2022 22:19

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Good product and service

Good product and service

By from Unknown location on 17.09.2022 19:22

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Top company to deal with ,slight…

Top company to deal with ,slight problem with my order recently I made one quick phone call problem was sorted within two days ,ide highly recommend

By from Unknown location on 17.09.2022 18:57

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Amazing service

I have been ordering contact lenses from contact lenses.co.uk for years now and the service I have received is impeccable. I highly recommend them

By from Unknown location on 17.09.2022 07:41

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Did what was advertised

Did what was advertised. Was looking for budget lenses. Easy site navigation. Got lenses at a good price and exactly when told to expect delivery. Full marks!

By from Unknown location on 16.09.2022 18:27

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Always a top class

Always a top class, speedy service. I've been using them for years.

By from Unknown location on 16.09.2022 18:03

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Always reliable and great service

This company just do what they say they do and offer great value for money. I have recommended them to lots of people and everyone agrees that they are a decent company to deal with - thank you

By from Unknown location on 16.09.2022 16:02

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First class service

First class service, swift delivery and fantastic value, comfortable contact lenses. Would thoroughly recommend this company.

By from Unknown location on 16.09.2022 13:59

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Cheap and efficient

I was pleasantly surprised by these contact lenses. Very comfortable, easy to put in and best of all they don't make my eyes dry

By from Unknown location on 15.09.2022 18:29

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Very good efficient service.

Very good efficient service.

By from Unknown location on 15.09.2022 18:26

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Great service

Great service, swapped some contacts that I made a mistake on ordering without question or any issue. Simply sent me a returns slip, and sent me the right contacts out. Any company can send out goods quickly, what makes the difference is how a company resolves issues. Even more so when it’s an issue I made all for myself! These guys sorted it out no issues, Great service. Thanks!

By from Unknown location on 13.09.2022 23:07

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Excellent service

Excellent service

By from Unknown location on 13.09.2022 21:20

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Pretty poor experience

Pretty poor experience. Paid for four boxes of lenses, received two. Company says I'll get the rest 'at some point' but won't say when (and doesn't offer the option of a refund). My usual supplier was upfront about low stock, and said it wouldn't realistically be able to deliver, which is why I tried contact lenses.co.uk. It decided to take the money and worry about consequences later. I don't know if they're just a dodgy website or if they'll genuinely try to deliver at some nebulous point in the future – but I'll be long gone so in practical terms it makes no difference. I'm £65 out-of-pocket but I've learnt a valuable lesson.

By from Unknown location on 13.09.2022 16:57

Company replied:

Hi Matt, I am sorry that we were unable to despatch your full order at the same time. As 2 boxes were available we continued to send those and advise you of this. We explained that we would send the remaining when available which could be as late as October (as advised by the manufacturer at the time) and to get in touch if you would like to amend your order. Therefore giving you the oppurtunity to cancel the remaining boxes. I can see the remaining boxes were sent out today on a priority delivery so should be with you very quickly. You have ordered from us on a number of ocassions since 2008 and have not raised any previous issues. I trust this would fill you with confidence we are a genuine and trustworthy company. Unfortunatrly on this ocassion we could not fulfil your full order right away due to issues beyond our control. Kind regards Hayley

Hayley Brown, 15.09.2022 18:25

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Quick delivery no problems at all

Quick delivery no problems at all. More expensive than other providers though.

By from Unknown location on 13.09.2022 11:58

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Brilliant company x good quality lenses…

Brilliant company x good quality lenses and fast service thank you

By from Unknown location on 13.09.2022 02:47

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Excellent

I’m glad I found this company for my contact lenses. Great service and both good quality and value

By from Unknown location on 12.09.2022 17:33

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Some where bent and had to throw away

Some where bent and had to throw away

By from Unknown location on 12.09.2022 16:59

Company replied:

Hello Colin, Thank you for your feedback. I am sorry the lenses you have ordered are not suitable. One of our team will be in touch to resolve this for you. Kind regards Hayley

Hayley Brown, 15.09.2022 18:42

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Quick delivery

Quick delivery. Easy to order

By from Unknown location on 11.09.2022 17:13

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Contacts got lost in transit

Contacts got lost in transit. Emailed company and sent out new order as recorded delivery and got them the following day. Very efficient and friendly service

By from Unknown location on 11.09.2022 16:30

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I regularly use this company

I regularly use this company! They are always reliable and efficient

By from Unknown location on 11.09.2022 16:25

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Superb site

Excellent never been let down

By from Unknown location on 11.09.2022 15:47

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I couldn’t order my usual contact…

I couldn’t order my usual contact lenses as they were out of stock so I ordered Crystal One Day Aqua, these contact lenses are awful eyesight is not good and they easily pop out, will not be buying again!

By from Unknown location on 11.09.2022 10:05

Company replied:

Hi Joanne, Thanks for your review. I am sorry that the alternative lens is not suitable for you. One of our team will be in touch shortly to discuss this directly and resolve it for you. Kind regards Hayley

Hayley Brown, 15.09.2022 18:31

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Such good customer service follow up…

Such good customer service follow up after what felt like an unusual wait time - was the post, super helpful representative

By from Unknown location on 10.09.2022 17:27

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Lovely contact lenses

Lovely contact lenses. Quick delivery time from.company. thank you.

By from Unknown location on 10.09.2022 17:20

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Very efficient

Very efficient, very quick rsponse

By from Unknown location on 10.09.2022 17:01

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Quality lenses at a much lower price…

Quality lenses at a much lower price than high street opticians. Easy to order and quick delivery

By from Unknown location on 09.09.2022 23:16

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Excellent Service

I order for the whole family on Contactlenses.co.uk and we never had any issues. Excellent customer service.

By from Unknown location on 09.09.2022 16:20

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Delivery delay

Usually, the contact lenses arrive very promptly (i.e. within 2 or 3 days of the order date) but, on this occasion, it took more than a week. This may have been due to the Royal Mail strike action so, hopefully, normal service will be resumed next time.

By from Unknown location on 08.09.2022 17:05

Company replied:

Hello Angela, Thank you for your review. I am sorry your order did not arrive as quickly as usual. Due to the date the order was made, the August bank holiday and the Royal Mail strike will have had an impact on the delivery times. I apologise again and for the inconvenience caused. Kind regards Hayley

Hayley Brown, 08.09.2022 18:38

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Good, comfortable, low cost lenses

Went for the cheapest lenses initially because I'd never bought lenses on line before and so was cautious. I read all the reviews before ordering and one of the biggest criticisms was that you couldn't tear the strips of lenses apart without damaging the next strip. Thankfully I had about me a useful little implement called scissors, and found it took me about half a second....no, wait, maybe a full second, to cut through those pesky little perforation holes, with no damage to the next row of lenses. The lenses are very comfortable. I felt no difference between those and the Boots ones I'd had left from a while ago, and I will definitely be re-ordering.

By from Unknown location on 07.09.2022 02:11

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I ordered the lenses with ease……

I ordered the lenses with ease… selecting a product that was perfect for my prescription. Once ordered the process was quick and the lenses arrived within a few days. The lenses were extremely comfortable and I will definitely reorder when required.

By from Unknown location on 06.09.2022 22:24

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.