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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14213
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15733 customer reviews
4.8

Customer Reviews

Showing 1,051-1,100 of 15,733 items.
These are premium lenses at a very…

These are premium lenses at a very reasonable price. Contactlenses are a very efficient and reliable retailer a pleasure to deal with.😊

By from Unknown location on 14.10.2022 19:24

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Delivered promptly

Delivered promptly, thank you.

By from Unknown location on 14.10.2022 16:10

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Excellent as before.

Excellent as before.

By from Unknown location on 14.10.2022 15:51

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Delivery took too long.

I have been a customer for many years but this particular order didn’t go well. I waited a very long time for my lenses to arrive, I accept there was a postal strike but they took a long time to be dispatched too. Next time I won’t leave it so late to order as I actually ran out ahead of my delivery arriving, I became too complacent of previous deliveries being so quick. A little disappointed this time.

By from Unknown location on 13.10.2022 18:24

Company replied:

Hello Sarah, Thank you for your review. I am sorry that on this occasion your order took longer than expected to arrive. Due to the order being placed late on a Friday, your order would not have left us until the weekend. The postal strikes will have then added to the delay, apologies for this. Kind regards Hayley

Hayley Brown, 18.10.2022 18:14

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Would recommend

No issues with order, delivery and they are the cheapest around.

By from Unknown location on 13.10.2022 15:49

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Always excellent

Always excellent, prompt service

By from Unknown location on 11.10.2022 16:44

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I will always use contact lenses uk because in my experience they are the best🙂

I have been with contactlenses.co.uk For a number of years and as always the lenses were delivered within the scheduled delivery dates . A first class service as always . Thank you

By from Unknown location on 11.10.2022 15:52

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Supplied contact lenses

Supplied contact lenses I am in a contact lens scheme, but unfortunately my 3 month supply was delayed over two weeks. So I ordered 2 boxes of lenses from contact lenses.co.uk. They arrived very quickly next day delivery. The lenses are the exact same prescription I use. Excellent service.

By from Unknown location on 10.10.2022 20:53

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Always good service and at a good price.

Always good service and at a good price.

By from Unknown location on 10.10.2022 18:44

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Efficient as usual

Very happy with the service I received - my query re the order was answered really quickly!! And explained - as there are some supply problems that concerned me. Got what I ordered with no problem.

By from Unknown location on 10.10.2022 17:37

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Still not received order on 29th…

Still not received order on 29th September

By from Unknown location on 10.10.2022 16:38

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A perfect service

A perfect service. Easy to view the products on the website and the prices are very competitive. Lightning fast delivery, perfectly packaged in a sturdy box. Would recommend this company 100%

By from Unknown location on 10.10.2022 16:11

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Very good and neat service in the…

Very good and neat service in the delivery I hope that the quality will be good when I try it.

By from Unknown location on 09.10.2022 21:02

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A faultless service from ordering my…

A faultless service from ordering my lenses and receiving them within a few days, excellent service.

By from Unknown location on 09.10.2022 18:03

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I have used you for nearly 20 years and…

I have used you for nearly 20 years and had no issues. I would be great to see a loyalty discount option for loyal customers : )

By from Unknown location on 09.10.2022 17:15

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Great service as usual ⭐️⭐️⭐️⭐️⭐️

Great service as usual ⭐️⭐️⭐️⭐️⭐️

By from Unknown location on 09.10.2022 17:10

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Very impressed with how quickly my…

Very impressed with how quickly my lenses arrived, only ordered on Friday & they arrived on Saturday, usually it’s 3 days

By from Unknown location on 08.10.2022 19:29

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Great service

Got some duff lenses through for first time in 5 years. No fuss, no problem, sent the new ones out free of charge.

By from Unknown location on 08.10.2022 17:08

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Long-term customer

I’ve been using contact lenses.co.uk for about 20 years. They’ve never let me down.

By from Unknown location on 08.10.2022 16:41

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Quick and easy

Website easy to use. Very fast delivery!

By from Unknown location on 07.10.2022 22:51

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Always order my lenses through here but…

Always order my lenses through here but one of my lenses was torn. Not a problem as there was three in my order just a bit annoying.

By from Unknown location on 07.10.2022 15:54

Company replied:

Hello Lesley, Thank you for your review. I am sorry to hear that 1 lens was unsuitable to use. One of our support team will be in touch to help resolve this. Kind regards Hayley

Hayley Brown, 10.10.2022 18:53

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Perfect.

Ordered, speedy delivery, great communication, products in stock, what more can you ask for.

By from Unknown location on 06.10.2022 17:40

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Lenses arrived safely.

Lenses arrived safely. Packaging sturdy and intact. Still to use lenses as I don't wear them every day.

By from Unknown location on 06.10.2022 17:29

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Great service

Great service

By from Unknown location on 06.10.2022 16:09

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Excellent

Excellent, prompt service with good customer service

By from Unknown location on 06.10.2022 15:59

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Truly excellent Customer Service from…

Truly excellent Customer Service from this company. Will use no other contact lens supplier

By from Unknown location on 06.10.2022 12:15

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Good range of lenses to choose from

Good range of lenses to choose from. Website easy to use. Customer services pleasant & helpful. Delivery prompt & well-packed.

By from Unknown location on 05.10.2022 22:14

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Honest review

The actual process of ordering and delivery was excellent. The contact lens themselves are thinner than the ones I normally have. This has made them difficult to use and I have had to discard some whilst trying to get them out of their containers

By from Unknown location on 05.10.2022 22:14

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Reliable and efficient service as…

Reliable and efficient service as always. Don't always have my prescription lenses in stock, but usually arrive earlier than the expected delivery. Thumbs up

By from Unknown location on 05.10.2022 19:23

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Excellent

Really fast and efficient. Good prices.

By from Unknown location on 04.10.2022 02:33

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Great service

Great service, have been using for years and have no complaints

By from Unknown location on 03.10.2022 21:56

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Great service as usual

Great service as usual - I have used this contact lens company for a year or so now and I really appreciate the quality and price ! Delivery is always prompt too.

By from Unknown location on 03.10.2022 20:47

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Very easy to order with no fuss

Very easy to order with no fuss, repeat orders almost one touch with very good delivery times that are better than my local optician.

By from Unknown location on 03.10.2022 16:55

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The staff are always very helpful & the…

The staff are always very helpful & the product is excellent

By from Unknown location on 03.10.2022 16:34

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Good company, used for years

I have used this company for many years. Reordering is easy and delivery fast. A product was out of stock only once but I was kept informed of the delay. I would recommend.

By from Unknown location on 03.10.2022 12:41

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Always excellent service

Always excellent service

By from Unknown location on 03.10.2022 09:13

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An easy site to order from and a very…

An easy site to order from and a very fast delivery service I have used this company for years and been very happy

By from Unknown location on 02.10.2022 19:21

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Excellent service

Excellent service, fast delivery and great value, will use again, thanks!

By from Unknown location on 02.10.2022 17:05

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Excellent company and customer service

I’ve been a contractlenses.uk customer for years - really reliable and super fast delivery.

By from Unknown location on 02.10.2022 16:20

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Excellent service as always!

Excellent service as always!

By from Unknown location on 02.10.2022 15:57

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Great as usual

Great as usual

By from Unknown location on 02.10.2022 15:55

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Very professional company

Very professional. The royal mail lost the box with my order and them sended again my order with no charge. In addition they wrote me their apologies even if the fault was by the royal mail. I trust in this company

By from Unknown location on 02.10.2022 15:51

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Great service as usual

Changed strength of my contacts ordered and delivered within 2 days.Kept up to date with order processing and delivery good service as usual ,prices are hard to beat would highly recommend

By from Unknown location on 01.10.2022 18:26

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Always fast delivery

Always fast delivery, no delays, excellent quality for a low price. I have been a satisfied customer for years.

By from Unknown location on 01.10.2022 16:31

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Good contacts

Good contacts, fast delivery

By from Unknown location on 29.09.2022 16:19

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Quality Service

The service is fast, there is a good selection of lenses to choose from and I I’ve never been disappointed with the product I’ve received.

By from Unknown location on 28.09.2022 20:45

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Athens 78

Always 1st class service…

By from Unknown location on 28.09.2022 08:53

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Never a bother with the v whole experience

Never a bother with ordering, it's seamless and real easy. The delivery is super efficient. Well done on everything and thanks. From a very satisfied customer. Ciaran

By from Unknown location on 26.09.2022 21:24

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Express service for an excellent product

Express service for an excellent product

By from Unknown location on 26.09.2022 20:39

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1st class service

1st class service. Will use contact lenses.co again for my future orders. Recommend this company to all contact users

By from Unknown location on 26.09.2022 18:02

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.