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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 11,251-11,300 of 15,738 items.
Great customer service

Great service

By from Unknown location on 10.12.2015 15:05

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Great service

Great service

By from Unknown location on 10.12.2015 11:23

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Excellent

Fast delivery. Reliable service as usual. Good quality lenses. The only complaint i have is that the lenses are packaged in a box that wont fit thru letterbox & i have to collect them from post office.

By from Unknown location on 09.12.2015 21:33

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A great company.

Great to deal with and always deliver veey quickly.

By from Unknown location on 09.12.2015 17:00

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Good product fast delivery

Brilliant fast delivery as always..correspondence excellent.

By from Unknown location on 09.12.2015 16:22

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No problems

Contacts came as description within a couple of days. Happy with their service

By from Unknown location on 09.12.2015 15:17

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Good Service!

Good service and great quick delivery!

By from Unknown location on 09.12.2015 15:02

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Fantastic Business!

I used to pay a fortune for my contact lenses! Just for 6 month and I went to look into if the web done the same ones and they did! I have recommended this site to everyone I know who wears contact lenses. They don't only provide a good service but they will also send you emails to let you know when you're running low!

By from Unknown location on 09.12.2015 14:59

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easy to use website

great service quick delivery easy to use website

By from Unknown location on 09.12.2015 14:44

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"Contactlenses.co.uk ("" if it ain`t broke don't fix it"")!"

"I have been using this company to supply me with contact lenses for over ten years now and can honestly say I have never had any major issues with their products or services. Okay you very occasionally get the odd lens that's not perfect but that's life! Their on-line advice is spot on and the range of lenses second to none.Delivery times are very fast. I have no reason to change to another supplier -"" if it ain`t broke don't fix it""!"

By from Unknown location on 09.12.2015 10:33

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Always great service.

Always fast delivery and great customer service. Never had any problems in the 8/9 years I have been using them.

By from Unknown location on 09.12.2015 09:13

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Fantastic

I bought my daily contacts crystal hydro clear and not had one problem with them!.. I found this website a few years back and always used them and never had problems. The service is quick and delivery is normally next day or day after!! Packaged very well .. Can't fault the service it's great!!

By from Unknown location on 08.12.2015 20:20

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Brilliant quick and cheap

Just what I wanted and came straight away

By from Unknown location on 08.12.2015 20:05

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Great quality fast delivery

Great price and quality of the product I even received a complimentary eye check. Fast and reliable delivery too

By from Unknown location on 08.12.2015 17:13

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Brilliant and good quality

Good quality lenses for the fraction of the price. Delivery was on time as well. A very happy customer

By from Unknown location on 08.12.2015 17:00

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Perfect, I never had any issues with them.

Have been ordering lenses from contactlenses.co.uk for about 5 years. They keep track of your ordering details, so re-ordering is as simple as pressing a button. My delivery normally gets to me in less than 24 hours. Excellent company, I definitely recommend it.

By from Unknown location on 08.12.2015 16:43

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Great service

Great service, sent fast, cheap but great quality x

By from Unknown location on 08.12.2015 16:37

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Perfect. Excellent prices and arrived promptly.

Couldn't have asked for more

By from Unknown location on 08.12.2015 15:09

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Very good service

Always impressed with the service, prompt postage and reasonable price.

By from Unknown location on 08.12.2015 15:06

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Can not fault the contact lenses.

I have been ordering contact lenses from specsavers for a while prior to me discovering contactlenses.co.uk and with the specsavers brand I felt my eyes drying out and getting tired easy. Since changing to Crystals with contactlenses.co.uk my eyes are not drying out and I find myself able to keep my contact lenses in for 8+ hours without any issues

By from Unknown location on 08.12.2015 14:57

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Easy to use service with fast delivery

Very easy to use service with a great product

By from Unknown location on 08.12.2015 14:13

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Fast and Efficient

I have been ordering lense from this company for a couple of years. I had on one occassion a box of faulty lenses, these were replaced. I order my lenses and within 24 or 48 hours receive them, I have always been pleased with the quality and price. The expensive lenses are not always the best for you and you may have to try several sorts.

By from Unknown location on 07.12.2015 22:21

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fast and good service

the website is easy to use and very easy for repeat purchases. very pleased

By from Unknown location on 07.12.2015 21:03

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👍😃

Next day was delivered

By from Unknown location on 07.12.2015 20:49

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brilliant service

Easy ordering, quick delivery and great prices. Have used for a while and never had a problem. Would recommend to anyone!

By from Unknown location on 07.12.2015 19:23

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Great variety and quick delivery

Lots of variety on the website with reviews to help when deciding which lenses to buy. Very fast delivery. No problems at all.

By from Unknown location on 07.12.2015 19:02

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Great!

Great product and delivery!

By from Unknown location on 07.12.2015 17:44

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Good quality lenses at competitive prices with super fast delivery!!

I have used the contact lenses company for a few years now, and have changed my prescription and brand a few times. I have never had any problems with them, and they always provide a choice of brands and fast reliable service. Thank you

By from Unknown location on 07.12.2015 17:04

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Perfect

Easy to reorder. Email update and delivered accordingly. A+

By from Unknown location on 07.12.2015 16:23

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Next day service as usual

What did I just say.

By from Unknown location on 07.12.2015 16:05

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Great service

Great communication and speedy service!

By from Unknown location on 07.12.2015 15:50

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Final mile lets lenses down

I was in a big hurry for my lenses and was a bit confused when I had to collect them from the Post Office collection depot. Losing a day.

By from Unknown location on 07.12.2015 15:49

Company replied:

Hello Scott, Thank you for your order and for taking the time to leave a review. Sorry to hear that your lenses did not fit through your letterbox. Our boxes are designed to be letterbox friendly and your postman should have be able to post it through. Please accept my apologies that this wasn't the case and for the inconvenience caused in having to pick your lenses up. In future if you contact us when you order we can send your order to you in a jiffy bag to ensure that it can be posted. Thank you for your feedback and we hope to welcome you back in the future. Kind regards, Sophie Contactlenses.co.uk

, 07.12.2015 16:32

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PayPal Delay

I have used Contactlenses.co.uk many times. I've ordered online and I've ordered over the telephone. I have always been very pleased. When I made this order I did it online but chose to use PayPal instead of my debit card because PayPal is considered safer. I had run out of lenses and wanted them for the next day. It was not made clear to me when I was ordering that by using PayPal I was delaying my order. When I realised what the problem was I telephoned the company, cancelled my order and made another one on the telephone using my debit card. As dual the customer service on the telephone was excellent. I got my lenses one day late but I still consider that an efficient serves even with the little hitch.

By from Unknown location on 07.12.2015 15:27

Company replied:

Hello Linda, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. Please accept my apologies that your most recent order was not as smooth as usual. Payment by PayPal should be as quick as debit and credit card payments, however PayPal processed your payment as an E-Cheque which can take 7 days to clear. There are a few reasons why PayPal do this and it is not something we have control over. Our support team will be in contact to discuss this further. I am please to hear though that we were able to get this sorted out for you and that there was not too much of a delay in getting your order. Thank you for your valued custom and we look forward to welcoming you back in the future. Kind regards, Sophie Contactlenses.co.uk

, 07.12.2015 16:41

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Good Quality

Easy to order, quick and great comfortable fitting contacts.

By from Unknown location on 07.12.2015 15:15

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Quick, cheap, reliable

Fully recommended!

By from Unknown location on 07.12.2015 15:14

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Good value

I love your lenses, they are very confy and cheap. However the green lenses i bough doesnt look natural and the colour is bit weird. But usual lenses are very nice.

By from Unknown location on 07.12.2015 15:08

Company replied:

Hello Mushtariy, Thank you for your order and for taking the time to leave a review. Sorry to hear that the green lenses you purchased were not suitable. The Freshlook Colorblends are our most popular coloured lens. However due to the difference in everyone's eye colour the lenses do have different effects on different people. I am pleased to hear that you are happy with your regular lenses and we hope to welcome you back in the future as your custom is valued. Kind regards, Sophie Contactlenses.co.uk

, 07.12.2015 16:51

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Superb service

Great service , swift delivery , would recommend .

By from Unknown location on 07.12.2015 15:08

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Amazing Customer Service

I've always had super speedy and efficient service from contactlenses.co.uk, but I was extra impressed a couple of weeks ago when I needed to use their customer services team for the first time. I accidentally ordered the wrong prescription (totally my fault). After one quick chat with customer services they sent me replacement lenses within 24 hours and arranged for me to return the other lenses for free, even though I'd opened the box. No fuss at all. Very impressed.

By from Unknown location on 07.12.2015 11:19

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Very quick service, just brilliant!

Was dispatched within the hour of ordering, brilliant service. I use them for many years now, and never was disappointed! Great prices too!

By from Unknown location on 06.12.2015 09:35

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Super fast delivery. Good quality.

Would recommend, delivery was very fast. Very reliable and good quality contact lenses.

By from Unknown location on 05.12.2015 23:17

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Excellent service

The whole process was quick and easy, parcel arrived promptly. I will continue to order from here

By from Unknown location on 05.12.2015 16:16

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Excellently!

Great lenses, quick delivery! Only thing I was unhappy with was it didn't have a lense case...

By from Unknown location on 05.12.2015 15:00

Company replied:

Hello Falak, Thank you for your order and for taking the time to leave a review. It is great to hear that you were happy with the service we have provided. I am sorry that you were disappointed not to have received a lens case. All our cases and solutions are sold separately. I have passed your feedback onto our management team and perhaps a free case is something we could offer in the future. Thanks again for your feedback and we look forward to welcoming you back in the future. Kind regards, Sophie Contactlenses.co.uk

, 07.12.2015 11:37

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excellent

Always quick delivery. Never let me down

By from Unknown location on 05.12.2015 12:59

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Amazing Service!

Very efficient and accurate service. Will use this site forever for my lenses!!!!

By from Unknown location on 05.12.2015 10:09

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Eye Eye!

Contactlenses.co.uk offer a fantastic choice of lenses. Very reasonable prices and excellent delivery service. I'm so pleased I decided to buy from here. I bought the Crystal Monthly lenses (6) month supply £14.50. I've been wearing them daily for just over a week. Seem to be decent quality, comfortable to wear and vision is perfect. I will definitely be ordering more in future. Highly Recommended!

By from Unknown location on 04.12.2015 21:36

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A++++

Best website to order from, always next day delivery and very efficient A++

By from Unknown location on 04.12.2015 18:40

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Great always, could do with a loyalty discount though

Never ever had a problem, just feel that customers who have been with you for so many years should receive some kind of loyalty discount

By from Unknown location on 04.12.2015 16:13

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Excellent Service

I've have been ordering my lenses from Contactlenses.co.uk for a number of years now and I am 100% satisfied with the service. My order always arrives the day after I place it. The lenses are very good quality and much cheaper than the Opticians. SPOT ON.

By from Unknown location on 04.12.2015 16:12

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Good product arrived very quickly

Changed from Crystal 1 Day to Crystal Hydro as had a minor problem with dry eyes on long days. The change has been good - problem pretty much resolved. Price, ordering and delivery excellent.

By from Unknown location on 04.12.2015 15:18

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Excellent!

Very helpful prior to ordering - my queries were responded to quickly. Order process & payment very easy. The customer advisor I spoke to was called Rennie. As I am only an occasional daily lens wearer these will last me ages and were outstanding value, they are comfortable & having worn soft contact lenses since 1996 I see these causing no issues. 10/10 for service and product

By from Unknown location on 04.12.2015 08:17

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.