Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 1,101-1,150 of 15,675 items.
very good quality of lenses

very good quality of lenses. rims are not breaking even when I do not manipulate with them gently. 5 star

By from Unknown location on 06.09.2022 22:12

Was this review helpful to you? Yes or No

Dishonest: using .de and .es domains, resulting in custom charges on orders

Ordered from a Spanish domain, for quick delivery and no import issues for delivery in Spain. 2 weeks delivery time + additional €15 custom fees. Very dishonest. The minimum expected - make a note that lenses are coming from UK and custom fees will apply.

By from Unknown location on 06.09.2022 19:16

Company replied:

We have asked reviewer to confirm order information. Kind regards.

Hayley Brown, 08.09.2022 18:39

Was this review helpful to you? Yes or No

As always superb service

As always superb service

By from Unknown location on 05.09.2022 18:30

Was this review helpful to you? Yes or No

Only gave me one set of lenses for one…

Only gave me one set of lenses for one eye 🤦🏻‍♂️

By from Unknown location on 05.09.2022 15:56

Company replied:

Hello. Thank you for your order. I can see from your account that only 1 box was ordered on this occasion, which is the 1 box we sent. I have set up an order and deducted the postage for you. Please log into your account and pay for this order, should you wish us to send your other eye prescription out. Kind regards Hayley

Hayley Brown, 05.09.2022 19:05

Was this review helpful to you? Yes or No

Excellent service

Excellent service, I ordered online and they delivered to my holiday address next day as I didn’t take enough lenses with me, they made sure the address was correct where I was sending them too.

By from Unknown location on 05.09.2022 15:55

Was this review helpful to you? Yes or No

Quick delivery easy to order and good…

Quick delivery easy to order and good quality product highly recommend

By from Unknown location on 05.09.2022 15:48

Was this review helpful to you? Yes or No

Excellent service

I have always found your service excellent. I appreciate the predicted delivery time given with the order confirmation. On this occasion was much faster so doubly pleased!!

By from Unknown location on 04.09.2022 16:33

Was this review helpful to you? Yes or No

Very cheap quality every time I use one…

Very cheap quality every time I use one it been ripped

By from Unknown location on 04.09.2022 16:19

Company replied:

Hello Mrs Garmallah, Thank you for your review. I am sorry that your most recent lens order is not suitable for you. One of our team will be in touch directly to resolve this for you. Kind regards Hayley

Hayley Brown, 05.09.2022 19:09

Was this review helpful to you? Yes or No

My previous review regarding…

My previous review regarding replacement contacts was negative and my experience was. However, SOPHIE from customer services got in touch with me and tried to fixed problem.The next day I woke up to my favourite contacts delivered to my door. I truly wasn't expected it and I was so so happy to put my usual contacts on and go on with my day not worrying about my vision.It is such a relief. Thank you . My contacts never gave me trouble and they are fantastic for me .I can see properly, no trouble with infections ,so clear and good. SOPHIE THANK YOU.

By from Unknown location on 04.09.2022 16:04

Was this review helpful to you? Yes or No

Arrived in excellent condistion

Arrived in excellent condistion

By from Unknown location on 04.09.2022 15:52

Was this review helpful to you? Yes or No

High quality

Everything is good! I recommend;))

By from Unknown location on 04.09.2022 15:51

Was this review helpful to you? Yes or No

Can't rate them higher

Can't rate them higher. Superb customer service!!! So rare these days.

By from Unknown location on 03.09.2022 15:51

Was this review helpful to you? Yes or No

First class.excellent service.

First class.excellent service.

By from Unknown location on 03.09.2022 15:50

Was this review helpful to you? Yes or No

Very pleased with prompt service…

Very pleased with prompt service Arrived day after dispatch through letter box Recommend your website Karen

By from Unknown location on 03.09.2022 13:00

Was this review helpful to you? Yes or No

Easy to use and great value

Easy to use and great value

By from Unknown location on 02.09.2022 19:06

Was this review helpful to you? Yes or No

Excellent service as always x

Excellent service as always x

By from Unknown location on 02.09.2022 17:03

Was this review helpful to you? Yes or No

GOOD SERVICE & PRODUCTS

I have been buying Opti-Free Replenish contact lens solution for a few years now and I have found it to be very good. I found it good if you suffer from mild dryness of the eyes and found this solution made my lenses more comfortable to wear. Contactlenses.co.uk has been very good and their website is easy to use.

By from Unknown location on 02.09.2022 10:10

Was this review helpful to you? Yes or No

Have purchased contact lenses from here many times 🙂👍

Have purchased contact lenses from here many times, and have always been happy with the prompt service Easy to use site though couldn’t see where to enter discount code, but easily and quickly sorted out with online chat. Contact lenses came within days, and fitted through letter box which was great.

By from Unknown location on 02.09.2022 07:12

Was this review helpful to you? Yes or No

Very good service

Very good service, arrived on time , no problems, very happy.

By from Unknown location on 02.09.2022 01:08

Was this review helpful to you? Yes or No

Best place to get your contact lenses!

I be used contact lenses for years and this company have been by far the best I’ve used all my lenses have been great am now on the extended wear and no problems as yet

By from Unknown location on 01.09.2022 19:56

Was this review helpful to you? Yes or No

Excellent every time

Excellent every time

By from Unknown location on 01.09.2022 19:39

Was this review helpful to you? Yes or No

Great company to deal with

Great, fast service. Highly recommended

By from Unknown location on 01.09.2022 17:52

Was this review helpful to you? Yes or No

Good service

Good service, nice lenses, wasn't too sure about buying on line but I can say I'm pleased and my lenses feel comfortable, better than my usual ones from specsavers.

By from Unknown location on 01.09.2022 16:58

Was this review helpful to you? Yes or No

No issues with this company.

No issues with this company.

By from Unknown location on 01.09.2022 16:32

Was this review helpful to you? Yes or No

Brilliant service from this company

Brilliant service from this company - as always. The product, however, isn't so good. It was recommended as a cheaper alternative to my usual order - and against my better judgement I took the advice. Will go back to my regular item at the next order.

By from Unknown location on 01.09.2022 15:57

Company replied:

Hello Rachel, Thank you for your review. I am sorry to hear that the alternative lens was not suitable for you. One of our team will be in touch to resolve this for you. Kind regards Hayley

Hayley Brown, 05.09.2022 19:15

Was this review helpful to you? Yes or No

Still waiting

Says despatched 3 days ago but still awaiting delivery

By from Unknown location on 31.08.2022 16:49

Company replied:

Hello Lisa, Thank you for your review and bringing this to our attention. I am sorry your order did not reach you as quickly as expected. One of our team will be in touch to confirm whether this order has yet reached you. Apologies again Kind regards Hayley

Hayley Brown, 05.09.2022 19:20

Was this review helpful to you? Yes or No

Always a great quick service.

Always a great quick service.

By from Unknown location on 31.08.2022 16:06

Was this review helpful to you? Yes or No

Easy to order

Easy to order, quick delivery

By from Unknown location on 31.08.2022 09:50

Was this review helpful to you? Yes or No

Excellent customer service

Excellent customer service, Danielle went above and beyond to help me with my order and replaced my contact lenses very quickly and efficiently

By from Unknown location on 30.08.2022 21:09

Was this review helpful to you? Yes or No

Very good lenses

Very good lenses, easy to use and felt very comfortable when in . Great price

By from Unknown location on 30.08.2022 17:41

Was this review helpful to you? Yes or No

I have been using this site for some…

I have been using this site for some years, I have choice and reliability on the deliveries

By from Unknown location on 29.08.2022 17:46

Was this review helpful to you? Yes or No

Quick delivery and easy to order

Quick delivery and easy to order. good prices very good service and value

By from Unknown location on 29.08.2022 17:40

Was this review helpful to you? Yes or No

Contact Lenses

Perfect every time

By from Unknown location on 29.08.2022 17:25

Was this review helpful to you? Yes or No

Very quick and efficient

Very quick and efficient, been using this company for years and have always been reliable.

By from Unknown location on 29.08.2022 11:13

Was this review helpful to you? Yes or No

Very Quick Delivery

Very quick delivery, accurate product and prescription, as given.

By from Unknown location on 28.08.2022 23:52

Was this review helpful to you? Yes or No

Have used contactlenses.co.uk for years

Have used contactlenses.co.uk for many years they are effective with fast delivery and the products are the best. I would highly recommend! In all the 15+ years I have never had a problem with an order

By from Unknown location on 28.08.2022 19:58

Was this review helpful to you? Yes or No

Excellent service

Excellent service, easy to order, delivery very quick.

By from Unknown location on 28.08.2022 15:59

Was this review helpful to you? Yes or No

Can not fault them

Can not fault them. Used the website for years and wouldn’t go anywhere else. Quick easy and reliable:

By from Unknown location on 28.08.2022 15:52

Was this review helpful to you? Yes or No

Fast delivery at an amazing price.

Fast delivery at an amazing price. Had to wait over a week for replacement lenses from my optician after they messed my prescription up - ordered lenses from Contactlenses.co.uk and received them next day - good quality and loads cheaper than my high street optician

By from Unknown location on 28.08.2022 12:37

Was this review helpful to you? Yes or No

Tried them for 1st time came with in 2…

Tried them for 1st time came with in 2 days of ordering they no different to what i was buying just a lot cheaper will be ordering more

By from Unknown location on 27.08.2022 16:12

Was this review helpful to you? Yes or No

An initial small problem sorted with…

An initial small problem sorted with politeness and efficiency. Excellent service

By from Unknown location on 27.08.2022 15:47

Was this review helpful to you? Yes or No

Incredibly good service

Incredibly good service. Straight forward, no issues, resolved my problem immediately! even though my order was two months prior! Thank you Sophie in Customer Care.

By from Unknown location on 27.08.2022 15:21

Was this review helpful to you? Yes or No

Excellent experience for one more time…

Excellent experience for one more time with contactlenses.co.uk. Fast shipping and the acuvue lenses are top quality for a fraction of the cost.

By from Unknown location on 26.08.2022 18:14

Was this review helpful to you? Yes or No

Odd and disappointing experience

Firstly received a random item (which I think was an issue with the courier company not ContactLenses), but since using the lenses for 4-5 days, they're really thick and just don't sit on my eyes at all sadly.

By from Unknown location on 26.08.2022 18:05

Company replied:

Hello Steph, Thank you for your review and raising this with us. I can see our support has already dealt with this unusual issue. Apologies again and for any inconvenience caused. Kind regards Hayley

Hayley Brown, 05.09.2022 19:13

Was this review helpful to you? Yes or No

Good communication

Ordered 2 different contact lenses strength and was notified by email that one prescription strength was not currently in stock and expected date that this would be in stock. Was also offered the option to wait until in stock to send both contact lenses or send in-stock lenses first and send the other lenses afterwards for free delivery. Good communication from staff and managed expectations of possible delays with delivery.

By from Unknown location on 26.08.2022 17:22

Was this review helpful to you? Yes or No

Not used the new lenses yet

Not used the new lenses yet, just finishing my old one’s off. Ordering was easy and delivery was quick, cant add anymore just now.

By from Unknown location on 26.08.2022 16:53

Was this review helpful to you? Yes or No

Great service and great price 👍 swift…

Great service and great price 👍 swift delivery 🚚

By from Unknown location on 26.08.2022 16:50

Was this review helpful to you? Yes or No

A fast and efficient service

A fast and efficient service

By from Unknown location on 26.08.2022 15:51

Was this review helpful to you? Yes or No

Perfect size and eye strength

Perfect size and eye strength. Arrived quicker than expected and great communication during all stages of order delivery

By from Unknown location on 26.08.2022 15:49

Was this review helpful to you? Yes or No

Lots of products to choose from

Lots of products to choose from, reordering facility, reordering reminders, great prices, super quick delivery.

By from Unknown location on 25.08.2022 19:36

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.