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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 11,501-11,550 of 15,738 items.
I would recommend this company to anyone

I have used them for all my contact lense purchases for quite a few years now. They have super fast dispatch of orders and also excellent customer service. My first ever order I ordered wrong ( + instead of -) but upon contacting customer service not only did they pay for the return of the lenses, they also dispatched the once I should've ordered the first time without charging me any extra.

By from Unknown location on 27.10.2015 08:06

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Top service.

I always order my lenses from contact lenses.co.uk because the service is second to none. The customer service team are always willing to help and extremely knowledgeable about their products. The delivery is very fast, usually next day delivery and 2 days at the very most. The prices are some of the cheapest on the Web. I would recommend them 100%. Thank you

By from Unknown location on 27.10.2015 00:40

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first order with contactlens

this was my first order i found ordering on line easier and much more informative about the different lenses available was able to order a 6 month supply at a much more reasonable price and the lenses are very comfortable and good quality will be ordering again

By from Unknown location on 26.10.2015 22:14

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Second order in only a couple of clicks

When I recently placed my second order, it was great to have a 'Same as last time?' option. Thanks to that, my new order was completed in only a couple of clicks. Furthermore, the contact lenses arrived within 48 hours, so overall a great service!

By from Unknown location on 26.10.2015 18:42

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Prompt delivery with quality lenses

I have never been let down by contactlenses.co.uk. It delivers on time and daily disposable lenses are of good quality and competitively priced compared to any other big players.

By from Unknown location on 26.10.2015 18:31

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Great service

Super fast delivery

By from Unknown location on 26.10.2015 18:06

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Daily contacts lenses

Excellent service. Have ordered many times

By from Unknown location on 26.10.2015 18:01

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Really fast despatch and good value.

I always order from this company because i know i get my contact lenses next day.Their prices and customer service are good also.

By from Unknown location on 26.10.2015 15:17

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Very dissatisfied.

Waited two weeks for lenses to arrive.When I called they said they were despatched and probably lost in the post. They said the lenses would be sent again recorded delivery.Still never arrived, when I called again and spoke to another person they said lenses had been out of stock. I feel they were out of stock all the while and that they had been dishonest.

By from Unknown location on 26.10.2015 11:31

Company replied:

Hello Jeffrey, Thank you for your order and for taking the time to leave a review. I would like to assure you that your original order was despatched, however we assume it was lost in the post as it did not arrive with you. On the rare occasions this happens we will send out a replacement order. However the stock levels were not checked before arranging the re-delivery. The lenses were not in stock which is why there has been a delay to your order as we have had to have the lenses ordered in. We have arranged for some alternative complimentary lenses to be sent to you while you wait for your main order. I would like to apologise for any inconvenience this has caused and that on this occasion our usual high standards of service have not been met. I do hope that we are able to resolve this for you and that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 27.10.2015 11:00

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Wrong delivery

I was so disappointed to see my delivery because I ordered lenses in hazal colour and I received in transparent colour that I don't want . I strongly remembered that I placed the order that I don't receive . Over all I'm not happy to have this services I email back to you and someone from your side said that they can't help me on this regard.

By from Unknown location on 24.10.2015 14:01

Company replied:

Hello Fozia, Thank you for your order and for taking the time to leave a review. Please accept our apologies that you didn't get the lenses you wanted. Having spoken to our tech team they have advised that you did have honey lenses in your basket and then they were removed. The order placed and paid for was for the Crystal monthly, which are a non coloured lens. We have replied to your email and said that we would be able to assist you in placing the correct order and offering you a free return for the unwanted lenses. Our Customer Support team will be in contact with you again to get this resolved for you and ensure you get the lenses you wanted. Kind regards, Sophie Contactlenses.co.uk

, 26.10.2015 16:56

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not a fault!!

super fast postage, high quality products, very cheap, what more can you ask for, highly recommend to anyone and will be passing it onto my friends and family

By from Unknown location on 23.10.2015 19:26

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What a good service

I could not believe how quickly these lenses came. Ordered one day, they arrived the next and I live in the Highlands so very happy with the speed. The lenses are comfortable so far and I love not having to take them out at night. I love the discount for multi buys. Once I'm happy with the comfort of the lenses over the month I'm looking forward to cashing in on these multi buy discounts. Cheers contactlenses.co.uk, very happy customer here, keep it up.

By from Unknown location on 23.10.2015 18:59

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Amazing delivery

I ordered my contact lenses on a Friday afternoon and they were delivered on the Saturday they are really comfortable I will definitely be ordering again thank you contact lenses UK

By from Unknown location on 23.10.2015 17:42

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contact lenses.

Easy to use web site. Contact lenses arrived the next day. Couldn't ask for better service.

By from Unknown location on 23.10.2015 15:58

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easy to use

I'm a regular user and have been for 5 years never had any issues

By from Unknown location on 23.10.2015 15:57

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Excellent Service

Ordered my lenses at 1pm and got them the next day, even with the free delivery. Great service.

By from Unknown location on 23.10.2015 15:04

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Quick to order and receive

I have been using Contactlenses.co.uk for over 3 years now and i will continue to do so. The website is so easy to use, the orders are always on time and correct. I like the fact that there are numerous reviews about the coloured contacts on the site and i am able to make an informed choice as to what would suit my dark eye colour.

By from Unknown location on 23.10.2015 15:00

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Reliable service over years

I have been ordering Focus55 lens from this site for 5 years now. Best quality and prompt delivery service ever!

By from Unknown location on 23.10.2015 14:23

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OrderIng contactlenses

Ordered contactlenses over phone asked to pay with my credit card but used other card instead without asking my permission

By from Unknown location on 23.10.2015 14:21

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Great service

As usual quick delivery hastle free transaction. Thanks

By from Unknown location on 23.10.2015 14:20

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Very Good

quickly delivered, good value, reliable and easy to order new contact lenses

By from Unknown location on 23.10.2015 12:31

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5 star!

Ordered my contacts early afternoon received them the next day in the post, super fast delivery! Great price!

By from Unknown location on 23.10.2015 10:12

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Simple, straightforward, and quick@

....can't really add to that.

By from Unknown location on 22.10.2015 21:39

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Excellent service

It's a great website, very clear, simple and straightforward. Excellent customer service over the phone when required too. The postage of items is extremely efficient and can always be predicted to the day, which is unusual. Highly recommended.

By from Unknown location on 22.10.2015 17:55

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Quick, no-hassle service

I have ordered from this site a few times now. The site is easy to use, the prices are competitive and cheaper for some contact brands than other websites. I find the own-brand Crystal Hydro daily lenses to be as good for my dry eyes as much more expensive brands. I find the delivery service extremely quick. I have often ordered late in the day and had the lenses by the next day. No complaints!

By from Unknown location on 22.10.2015 16:28

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Have never been disappointed

I have been a customer of contactlenses.co.uk for quite a few years now. I have never been disappointed with the products, delivery or service. I usually get my order the following day which is amazing. Have recommended them to my friends as well. 5 stars!

By from Unknown location on 22.10.2015 16:20

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Great as usual

Ive been using this site for years. Always on time delivery and no fuss.

By from Unknown location on 22.10.2015 14:07

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Amazing as always

Product is consistently dispatched and delivered on time

By from Unknown location on 22.10.2015 14:04

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Quick service, simple to purchase, coloured lense not great

I recently purchased a prescription pair of blue contact lenses, they were mainly for a Halloween costume to change my brown eyes to blue. It was very easy to order online and they arrived really quickly. The only comment I have is of the contact lenses themselves - the blue lenses do not have much of an impact, my eye colour did not noticeably change. If you studied my eyes you might see a blue tinge on the edges. So the website itself is great, but just the brand of contact lense wasn't as effective.

By from Unknown location on 22.10.2015 14:02

Company replied:

Hello Hazel, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we have provided. I am sorry though that the lenses did not provide the colour change you were hoping for. As everyone's eye colour is different the effect of eye colour change does vary considerably from person to person. Thank you for your feedback and hope to welcome you back in the future. Have a great weekend! Kind regards, Sophie Contactlenses.co.uk

, 23.10.2015 09:07

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absolutely perfect!

A huge stock choice, keen pricing and easy to navigate website. Ultra fast delivery with items extremely well packaged. It would be impossible to make re-ordering any easier. 10 out of 10.

By from Unknown location on 22.10.2015 14:02

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Revolutionary

The lenses were delivered quickly, efficiently and exactly as described. I've sacked my optician as a result!

By from Unknown location on 22.10.2015 13:54

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Great value, great service

I've been using contactlenses.co.uk for a while now and their service has always been excellent. They also manage what many other suppliers can't which is low cost, high quality lenses - I use Crystal dailies and they're great.

By from Unknown location on 22.10.2015 09:46

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Fantastic product and service

I would recommend this company to anyone.. The delivery was accurate and quick and the lenses were perfect, thank you

By from Unknown location on 21.10.2015 17:33

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Quick delivery, and cheap

My lenses are usually in stock. The delivery is always very quick ( 1 day after order and I have them ). Excellent value and quality. No need to go to opticians all the time to pick up your order. Very reliable company. Using them since a few years. Highly recommended.

By from Unknown location on 21.10.2015 15:47

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Excellent prompt service

I can order my lenses, they are always in stock, and they are delivered next working day. The lenses are great too!

By from Unknown location on 20.10.2015 20:38

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1st Class Service

Have used this company for 4+ years,they have always given top service and I've never had cause to complain.highly recommend.

By from Unknown location on 20.10.2015 16:10

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Amazing!!!

Ordered the contact lenses on the Wednesday afternoon and they came by the Thursday - FREE DELIVERY! Contact lenses are great, i got a different brand than i usually get and for half the price they are amazing, don't feel any difference at all. So happy with the experience.

By from Unknown location on 20.10.2015 14:15

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Very satisfied with the customer service

I noticed I ordered the wrong prescription and contacted contact lenses and they have already sent out an exchange for me. Great customer service will recommend.

By from Unknown location on 20.10.2015 14:12

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Lenses purchase

Fast delivery, product good as usual, recommended.

By from Unknown location on 19.10.2015 22:15

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Great service

So easy and very quick - fuss free, will use again

By from Unknown location on 19.10.2015 21:11

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Very easy & quick

Great price and quick dispatch and delivery. Highly recommend!

By from Unknown location on 19.10.2015 15:18

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Excellent site.

Contact lens to suite everyone but if not satisfied new ones sent out same day with returns label, what is there not to like. Excellent customer service. Would highly recommend this site been using them for years.

By from Unknown location on 19.10.2015 15:13

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quick delivery, good product.

Best online contact place about

By from Unknown location on 19.10.2015 14:59

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Great service

Really quick turnaround and delivered before I knew it! Fantastic service as always

By from Unknown location on 19.10.2015 14:55

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Great

Superb fast delivery

By from Unknown location on 19.10.2015 14:34

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One very satisfied customer

I have using this service for over 5 years and I can honestly say that I am 100% satisfied with services provided. I have returned time and time again and the service has always been 100%.

By from Unknown location on 19.10.2015 14:17

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Very Happy Customer

Very happy with the service provided. Have re-ordered replacement lenses numerous times through this company. Excellent prices&quick reliable service.

By from Unknown location on 17.10.2015 18:47

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Perfect

Simple and very quick with great prices....what else do you need? Perfect! 😊

By from Unknown location on 17.10.2015 17:25

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Fast and reliable

Always despatched really quickly.

By from Unknown location on 17.10.2015 11:31

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Fantastic service!!

Tried many contact lenses and these are by far the best I've tried!! Brilliant value, and excellent service from contact lenses .co.uk!! Super fast delivery-next day, guaranteed!!! Highly recommend! 10/10😃😃

By from Unknown location on 16.10.2015 19:13

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.