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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 11,951-12,000 of 15,708 items.
Satisfied

Great price, fast delivery and quality products

By from Unknown location on 27.07.2015 14:18

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The worst checkout process imaginable...

Although, if you can get through the checkout process, the delivery is fast, the contacts are fine and cheap!

By from Unknown location on 27.07.2015 08:08

Company replied:

Hello Tom, Thanks for you order and for your feedback. It is great to hear that you were happy with our service and lenses, however it is regrettable that our checkout process wasn't great for you to use. Thanks for persevering and we will be in touch to discuss this further. Feedback is always gratefully received as helps us improve the service we offer to you and others. Kind regards, Sophie Contactlenses.co.uk

, 27.07.2015 15:39

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Excellent Service

Good prices, easy to navigate website, and fast delivery. Wouldn't want to go elsewhere!

By from Unknown location on 25.07.2015 15:46

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Always use Contactlenses.co.uk. Great easy to use service

Very quick delivery - always receive the day after if I order before lunch Site is very easy to use - reorder function makes it all so simple Much cheaper than the high street. Honestly cannot recommend enough.

By from Unknown location on 24.07.2015 15:40

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Excellent i

Brilliant service, great prices

By from Unknown location on 24.07.2015 15:12

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Great, speedy service

Excellent company - always had super service - from order to arrival.

By from Unknown location on 24.07.2015 15:04

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Excellent service

The home page is easy to navigate , large range of lenses . Very competitive prices . Quick efficient service and delivery . All round excellent service provided.

By from Unknown location on 24.07.2015 14:08

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Great service

As usual a prompt and efficient service

By from Unknown location on 24.07.2015 07:43

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Would not buy from anywhere else

Always delivered quickly. Never any issues, great customer service. Easy website and very user friendly. I have recommended the site quite a few times. I order regularly and have no need to shop anywhere else :-)

By from Unknown location on 23.07.2015 22:01

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QUICK AND EASY

no complaints, website clear, prices very low, arrived on time. all round satisfied customer! thumbs up from me

By from Unknown location on 23.07.2015 17:43

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Contact lenses

Impress with these contact lenses. They're comfortable and don't dry up as much as others I've had!

By from Unknown location on 23.07.2015 16:59

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excellent

I have been ordering my contact lenses from contactlenses.co.uk since a couple of years now. Never had any issue. Order is always dispatch immediately and I receive my order the next day. I highly recommend this website

By from Unknown location on 23.07.2015 14:10

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great!

I tried these as i am going on holiday and my normal monthly lenses are unreliable (peroxide solution ones) the dailies are great i love the freedom of them. Fit well and my eyes do not dry out at the end of the day either

By from Unknown location on 23.07.2015 13:57

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Great product! And fast delivery! Can't believe they were the budget option certainly didn't feel that way!!!!

Really impressed with these contacts, normally use acuve moist as I get really dry eyes, can only wear contacts for about 4 hours before sore. Expected the budget ones to only wear for a short while then have to throw away but they were really comfortable! They were a little floppy but didn't dry out on my eyes so much easier to remove! Thank you!

By from Unknown location on 23.07.2015 07:04

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excellent

I have been ordering lenses off you for a few years now, always spot on with the delivery and great service

By from Unknown location on 22.07.2015 17:11

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Easy to use website, great prices and great service with quick delivery

Happy to recommend contactlenses.co.uk and will use them again

By from Unknown location on 22.07.2015 17:00

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Great product

Great product for the price and fast delivery

By from Unknown location on 22.07.2015 17:00

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trouble free, quick ship, recommended

trouble free, quick ship, recommended

By from Unknown location on 22.07.2015 14:16

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Really fast delivery

I ordered two sets of coloured no strength contact lenses, cleaning solution and lens holders - these were delivered a couple of days later in a well secured package - the quality of the items is good - I found the ordering of the items via the website to be straight forward, received a confirmation immediately and am very pleased with the quality of the service received. I am now planning a second order.

By from Unknown location on 22.07.2015 14:10

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Hassle free

I have worn contacts on and off for a while and didn't want to stay on the high street opticians direct debit scheme. I thought I would give these people a try, and was not disappointed. As easy as buying from that famous online auction site and through my door and on my eyes within 2 days. Brill and great value. Thanks contactlenses.co.uk

By from Unknown location on 22.07.2015 14:01

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Good service. Good price

The service is good and contact lens arrive within 2 days of ordering. I was happy with my order and prices are better than may opticians. Only thing I would like is a better discount for regular customers. Top service and quality lenses.

By from Unknown location on 21.07.2015 20:23

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Great Service - good product

I would recommend Contactlenses UK, the service was as advertised, I ordered and received the lenses within a couple of days. The price was the best I could find on the internet. I am an infrequent wearer - only when I go out and wear them for 6 - 8 hours only and they are perfect for what I want them for, I had no problems putting them in and as they are a really thin lense they are comfortable to wear.

By from Unknown location on 21.07.2015 16:22

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Poor packaging

The box was damaged and not properly sealed, contact lens boxes were leaking. Disappointed with the service.

By from Unknown location on 21.07.2015 15:08

Company replied:

Hello Nicole, Thank you for your order and for taking the time to leave a review. Please accept my sincere apologies that your order arrive damaged. Our packaging is designed to keep your lenses protected to ensure that they arrive with your in good condition. A member of of Customer Support Team will be in contact with you soon to get this resolved for you. I will also be raising the issue with our despatch team. I am sorry for the inconvenience this has caused to you. I would also like to thank you for bringing this to our attention, all feedback we receive helps us improve the service we offer to our customers. Kind regards, Sophie Contactlenses.co.uk

, 21.07.2015 17:34

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PAYMENT ISSUE

I have never had a problem and have always been impressed by the prompt deliveries but on my on recent purchase there was a payment issue and I was told that something was wrong with my card or there was some transaction error. I re entered my details as instructed and received items next day as usual BUT I had been billed twice. I called customer services and this was confirmed but as yet (a full week later) I have not had my refund as promised.

By from Unknown location on 21.07.2015 14:38

Company replied:

Hello David, Thank you for your order and for taking the time to leave a review. Please accept my sincere apologies that 2 payments were taken for your order. Our Accounts Team have confirmed that the duplicate payment was cancelled and so should not have left your account. Our Customer Support Team have been in contact to discuss this further with you. I have also passed your feedback onto our Web Team for them to look at the error that has occurred. Sorry again for any inconvenience this has caused to you and we will ensure that this is resolved for you as soon as possible. Kind regards, Sophie Contactlenses.co.uk

, 21.07.2015 18:40

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No one got in touch about the problem

No one got in touch about the issue but I got an email to rate my experience

By from Unknown location on 21.07.2015 14:29

Company replied:

Hello, Thank you for your order. Please accept our sincere apologies that we did not get in touch with you about your issue. There seems to have been a problem with your message getting through and we did not receive it. However our Customer Support team have now been in contact with you and have resolved the issue. Again I am very sorry that this has happened, we pride ourselves on our excellent customer service and it is regrettable that we were unable to respond to you quicker. I am sure that next time you order we will be able to offer you our usual 5* service! Kind regards, Sophie Contactlenses.co.uk

, 24.07.2015 11:31

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Great service

Great service. Very fast delivery, I have been using this site for a few years and I have never been let down. Great value for money too.

By from Unknown location on 21.07.2015 14:21

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Brilliant service, as always!

Easy to use service, quick to reorder, super speedy delivery! To top it off it's always consistent, every time i get the same great service!

By from Unknown location on 21.07.2015 14:01

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Brilliant

Very quick service. And so much cheaper!

By from Unknown location on 20.07.2015 21:43

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So far ticks all the boxes

I've recently purchased the monthly supply for my trip to Singapore and Indonesia. I've been wearing them for extensive hours and my eyes are still handling them well. I used to use Daysoft and 4-6 hours would really be the max I could use them for without feeling any fatigue. I am very nicely surprised about the value for money you get with Crystal ones. I hope it helps anyone who struggled just like myself ;)

By from Unknown location on 20.07.2015 18:37

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Consistently excellent service

I have used Contact lenses.co.UK for a few years now and their service has always been prompt and reliable. They have good offers on lenses and are definitely cheaper than High Street opticians.

By from Unknown location on 20.07.2015 14:24

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Fantastic

Fast quick and easy

By from Unknown location on 20.07.2015 14:09

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FANTASTIC!

I ordered the contact lenses at 1pm they were despatched by 3pm and at my door at 1pm the next day! Cheap and free delivery you guys are the bomb!!!

By from Unknown location on 20.07.2015 14:02

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great

Great service great company

By from Unknown location on 20.07.2015 14:02

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Good purchase- quick delivery :)

Perfect contact lenses- good cust serv, very fast delivery. Will b ordering again! Recommendedđź‘Ť

By from Unknown location on 20.07.2015 14:00

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10/10

Best contact lenses site for variety of lenses, fast shipping and helpful and friendly customer service. I have been using them for years and I have no plans to ever change my supplier. Truly 10 out of 10!

By from Unknown location on 20.07.2015 09:00

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Highly Recommended

The service seemed pretty faultless. It took a few minutes to order the lenses on a Friday evening and I was wearing them on Monday. Fantastic, will be using in future and recommending to other lense wearers.

By from Unknown location on 19.07.2015 17:46

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Great Site / Service and Price

I needed something for sports and as I could only use the expensive optician lenses so shopped around. Really pleased with the lenses which arrived really fast. Excellent service and price.

By from Unknown location on 18.07.2015 19:54

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excellent

fast shipping, easy to order, fast payment with paypal. Good product.

By from Unknown location on 18.07.2015 17:42

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Quick delivery but damaged box and hard to find my type of lense

Very quick delivery. However when ordering a toric lense it's hard to find my prescription exactly as only 1 of the 6-7 brands they offer has my exact requirements.

By from Unknown location on 18.07.2015 14:50

Company replied:

Hello Richard, Thank you for your order and for taking the time to leave a review. Its great t hear that your lenses arrived in good time. However I am sorry that your box was delivered damaged. Our boxes are designed to be sturdy enough to protect your lenses and I hope that your actual lenses were in good condition. I will ensure that a member of our Customer Support team contacts you to discuss this further. Toric lenses are a more complex lens and not all brands offer all the different combinations. We would always recommend sticking to what lens specification and brand your optician has prescribed. Thanks again for your feedback and for your valued custom. Kind regards, Sophie Contactlenses.co.uk

, 20.07.2015 17:59

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Fast and easy to buy!

Loads of different products and brands to choose from and very fast delivery!

By from Unknown location on 18.07.2015 09:33

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Great Colours, great delivery time, great product

What more could I say?

By from Unknown location on 17.07.2015 22:05

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Awesome

Next day delivery always right!!!

By from Unknown location on 17.07.2015 20:28

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Great service

Just a great company with top service

By from Unknown location on 17.07.2015 14:30

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As good as it gets

Always get my lenses here great choice great price and a terrific service

By from Unknown location on 17.07.2015 14:23

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Brilliant Brilliant Brilliant!!

Ordered 9:30am on Thursday and I got them when my postman turned up at 11am the very next morning!! Brilliant service and good value for money!!

By from Unknown location on 16.07.2015 18:24

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A-Class service

Never let me down and always the best service. Quick delivery! Always recommend.

By from Unknown location on 16.07.2015 14:32

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Excellent - never let me down

Excellent service, my lenses are always delivered next day. always have my products and never ever been let down, cheaper than any high street always my first stop for contact lenses. Highly recommended

By from Unknown location on 16.07.2015 14:15

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Great service

Quick and effective great service

By from Unknown location on 15.07.2015 21:37

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Always Excellent!

Always quick and great service

By from Unknown location on 15.07.2015 21:14

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easy and fast

Very easy to repeat order my lenses - and price not increased since last time. Not sure why 4 tiny boxes needed to come in such a huge outer packaging, but fortunately still went through the letterbox!

By from Unknown location on 15.07.2015 20:49

Company replied:

Hello Julie, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer. However I am sorry to hear that the packaging on this occasion seems to have been a bit excessive! We have different size packaging dependent on the size of the order. It seems that the despatch team made the wrong choice and your feedback will be passed on to ensure that this doesn't happen again. Good to hear that the box fitted through your letterbox and you were not too inconvenienced. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Sophie Contactlenses.co.uk

, 18.07.2015 12:55

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.