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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 12,701-12,750 of 15,708 items.
crystal daily contact lenses

Superfast delivery and excellent quality. Perfect swap for my old focal monthly coloured lenses

By from Unknown location on 01.04.2015 18:02

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excellent service

excellent product quick delivery and half the price of my normal lenses would highly recommend.

By from Unknown location on 01.04.2015 16:31

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new eyes on a budget

saving of around 30% for similar items which is good , but crystal brand I have found in my honest opinion, really do well to provide a high end optical lens with superior moisturising qualities, as my partner is a diabetic these lenses for her have been a real deal breaker, and in her opinion the best on test . p s and not just on price but comfort . I do hope others find them as good as us, as your cash is hard earned and could be wasted on a lesser quality lens for a lot more money.

By from Unknown location on 01.04.2015 16:25

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Trusted seller, used many times before

I use contactlenses.co.uk every time I need to reorder my contact lenses - I find the price really competitive. As I wear toric lenses I sometimes need to wait 1-2 weeks for the lenses to come in stock but that's fine (as I order them before I run out). Also they're always packaged really well - in a secure box but small enough to fit through the mail slot!

By from Unknown location on 01.04.2015 16:09

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Excellent

Fast, efficient and cheap.

By from Unknown location on 01.04.2015 16:06

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very reliable

I have ordered both contact lenses and solutions from contactlenses.co.uk and have always had prompt delivery of the items I ordered. I also find the web site easy to use, especially regarding reordering items.

By from Unknown location on 01.04.2015 15:44

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Fab fast service

I have been using this company for many years now, always happy with their service, never encountered any issues. Recommended highly!

By from Unknown location on 01.04.2015 14:31

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recommended!

I always get my lenses delivered quickly without any issues. Cheaper than opticians once you have a prescription.

By from Unknown location on 01.04.2015 14:31

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contact lenses

Absolutely brilliant. Cannot fault the service ordered and received the lenses the next day. Like most new users I was sceptical about the quality because of how cheap they where I used to pay £36 for 3 months supply so to get 12 months supply for £27 was too good an offer to pass up. And the quality is brilliant I would recommend to anyone to try.

By from Unknown location on 01.04.2015 14:15

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Great service

Always easy to order, with a fuss free process. Lenses arrived 2 days after order placed.

By from Unknown location on 01.04.2015 14:03

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first time

First time ordering lenses online,very good experience ,nice and easy no hassle and quick delivery.will use again.

By from Unknown location on 01.04.2015 06:33

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Prices have increased massively over the last few years

I've used contactlenses.co.uk since 2004, but over the last couple of years prices have increased enormously. My lenses - 1 Day Acuvue TruEye - now cost £60 to reorder a pair of boxes. For the last 2 years I've switched to Vision Direct who charge around £43 for identical lenses. A shame, because contactlenses.co.uk always gave excellent fast service, but they now are losing the edge on value for money.

By from Unknown location on 31.03.2015 23:06

Company replied:

Hello, Thank you for previously being a customer of Contactlenses.co.uk and for taking the time to leave a review. It is always regrettable to loose a customer, especially a long standing customer such as your self. We offer the best prices we can, however manufactures are continuing to raise their prices to us, especially J&J who make your lenses. We have tried to absorb these costs however it is not always possible. The price difference here is quite significant and your comments will be passed onto our buying team and hopefully we will be able to offer a more competitive price on these lenses in the future. It is great to hear though that you found our service excellent and this is something we pride ourselves on. One day it would be great if we could welcome you back, and hope that you find time to check back on prices from time to time. Thanks again for your feedback which we use to improve the service we provide to you and others. Kind regards, Sophie Contactlenses.co.uk

, 01.04.2015 14:22

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Brilliant service

Fantastic service - fast delivery and excellent value for money

By from Unknown location on 31.03.2015 19:46

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Always fast - no hassle

Have used this company for years

By from Unknown location on 31.03.2015 18:55

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Great service, very fast.

My boxes of lenses always drop through my letterbox within about 2 days of ordering. I really like this company.

By from Unknown location on 31.03.2015 18:51

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I've been using this service for years, no problems,always delivered on time.

I use Focus Dailies,i find them really comfortable,and easy to use.

By from Unknown location on 31.03.2015 18:49

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Brilliant service evey time.

I have used contact lenses uk for some time now and the service is always first class. Lenses dispatched within a couple of hours of ordering. Delivery next day, every time.

By from Unknown location on 31.03.2015 17:06

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Superb

Iv been wearing these contacts for years they're really good ... And great value for money : ) The only down downside is the actual packaging of each lens it very difficult to open . Some of sealings are very tight and some open easily . The tighter ones can even damage some lenses. : (

By from Unknown location on 31.03.2015 14:31

Company replied:

Hello Humeara, Thank you for your order and for taking the time to leave a review. It is really great to hear that you like the Crystal contact lenses. We are sorry to hear though that packaging on some of the lenses was not satisfactory. Our Customer Support team has been in contact with you with some extra information and we have arranged for some complimentary lenses to be sent to you. We are confident that in the future your next orders will not have the same problem and we look forward to welcoming you back soon! Kind regards, Sophie Contactlenses.co.uk

, 02.04.2015 09:25

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Fantastic service

I have been buying my contact lenses from here for the last couple of years and never had a problem. ususlly receive them within 48 hours of placing my order. I had to contact the customer service team on one occassion where I moved house and forgot to update my details meaning my lenses were sent to my old address. They corrected it and sent me some new lenses stright away. I would highly recommend their service.

By from Unknown location on 31.03.2015 14:14

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Great service

Order arrived the next day

By from Unknown location on 31.03.2015 14:00

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Excellent service

Very easy to use website. Good product choice Very quick delivery

By from Unknown location on 31.03.2015 13:57

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blue contact lenses

Amazing colour (blue) magic ;) Fast delivery 🚚

By from Unknown location on 31.03.2015 13:55

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Always speedy, always accurate

I have bought from contactlenses.co.uk for a couple of years now and the delivery has always been very quick and I've always got what I ordered. Together with the value for money that they offer what more could I ask for?

By from Unknown location on 31.03.2015 12:48

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Reliable and fast delivery

I have used contactlenses.co.uk for a number of years and they have always been reliable and helpful if I have ever needed to phone them. I will continue to use them as they have good offers and service.

By from Unknown location on 31.03.2015 07:42

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Excellent service

The customer service team is very responsive and efficient - contact lenses have always been delivered at the right place (my delivery address changes almost every time) and within the timeline advised.

By from Unknown location on 31.03.2015 06:47

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Always excellent service

Prompt, good value, have been buying from them for years and have never had any complaints. Excellent service

By from Unknown location on 30.03.2015 21:22

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As reliable as a Swiss Clock!

Really reliable service. Much cheaper than most competitors. Never out of stock. Delivery always lightening quick. A well deserved reputation.

By from Unknown location on 30.03.2015 20:18

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Superb and quick as ever

Consistently good service...When chosen ones are not available will send more expensive ones in their place,,What more can you ask !!

By from Unknown location on 30.03.2015 19:25

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Contact lenses

quick delivery always, easy ordering. Great quality.

By from Unknown location on 30.03.2015 16:13

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Contact Lenses Order

I ordered my contact lenses on a monday morning and recieved them on a tuesday morning via normal postal costs, Excellent customer service, contact lenses are the most comfortable ones i have ever used.

By from Unknown location on 30.03.2015 16:09

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Excellent service

Simple ordering system, especially for reorders. Have used for many years and always receive prompt delivery and correct items.

By from Unknown location on 30.03.2015 15:23

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Amazing !!

The service was great, the quality is terrific !! Best than certain places where my boyfiend used to buy his lenses , they were expensive and unconfortable, this time his eyes can be in peace

By from Unknown location on 30.03.2015 15:19

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amazing customer service

Amazing customer service!

By from Unknown location on 30.03.2015 14:41

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Great service

First time ordered contact lenses online. Couldn't believe the price of the crystal lenses. Thought I would try them. The are great value. Don't feel them in and had lenses delivered within 48 hours. Wouldn't hesitate to recommend this service

By from Unknown location on 30.03.2015 14:31

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Excellent!

Another quick, simple order! Thank you!

By from Unknown location on 30.03.2015 14:17

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contacts lenses

Easy to join up and easy to order delivery was excellent.

By from Unknown location on 30.03.2015 13:56

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Fast and easy

Really quick ordered 2.30 pm and arrived next morning no hassle, great lenses and amazing value.

By from Unknown location on 30.03.2015 13:55

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Excellent service

Could not fault them at all

By from Unknown location on 29.03.2015 20:42

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Excellent

Great service, very quick delivery: will order from them from now on

By from Unknown location on 29.03.2015 13:43

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Good stock, prompt service, fair price.

There is little to add apart from destination, France. Thank you.

By from Unknown location on 29.03.2015 12:51

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Contact Lense occasional wearer

Love this site which makes repeat orders fast and simple Always brilliantly quick service It's almost created a rift in my relationship because I keep going on about how impressed I am ;-) Many thanks

By from Unknown location on 29.03.2015 07:54

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My eyes👀

Thanks again for amazing service. I am very pleased with what you do. I have been with you for about 6 years now and every time the same best results. Quality is good, delivery is always fast. Natalya

By from Unknown location on 28.03.2015 17:40

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Has been better

I have bought my lenses from contactlenses.co.uk for the past few years and have always been very pleased with the service. However, this time the wrong lenses were sent (+ instead of -) and I didnt realise this until I tried one and couldn't see a thing! The returns process very was very straight forward but I did have to remind them to send out replacements. The original lenses were delivered on the Monday but didn't receive the correct lenses until the Friday. A bit disappointing this time to be honest.

By from Unknown location on 28.03.2015 15:18

Company replied:

Hello Sharon, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that on this occasion you were not satisfied with the service you received. Our system shows that plus powers were ordered, however we are always more than happy to exchange any incorrect orders. We are pleased that you found the returns process easy. However your replacement lenses should have been sent out to you quicker and for this we are sorry and for any inconvenience this has caused to you. Your feedback has been passed onto the Customer Support team to ensure that this sort of delay does not happen in the future. Thank you again for your feedback which helps us improve the service we offer to you and to others. We hope to welcome you back soon, where we can assure you that we will offer our usual 5* service. Kind regards, Sophie Contactlenses.co.uk

, 30.03.2015 10:32

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returning customer

Always quick to dispatch your order, not had any problems with any of my orders, thank you

By from Unknown location on 28.03.2015 14:59

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Excellent

Have been ordering from your website for a few years now and I love the service and quick delivery. Thank you so much.

By from Unknown location on 28.03.2015 14:54

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Never failed

Been using for eight years. Always a good price and easy to order. I make about five orders a year and never once have they failed to deliver the day after I order even though that has sometimes been 3 in the afternoon. And Postage is free.

By from Unknown location on 28.03.2015 00:45

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Can't be easier.

Re-ordering my contact lenses is by far the easiest buyng experience ever.

By from Unknown location on 27.03.2015 20:21

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Great as usual!

Fast, reliable delivery, I do get the odd dud contact from time to time but other than that great prices and service.

By from Unknown location on 27.03.2015 17:40

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Excellent service

Easy to manoeuvre web site, super prices and very fast service - usually receive my lenses the next day.

By from Unknown location on 27.03.2015 17:26

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Contactlenses.co.uk

Speedy service. Great price.

By from Unknown location on 27.03.2015 16:32

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.