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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 12,901-12,950 of 15,708 items.
Fantastic, Easy and Quick!

It was easy to order my lenses, they were cheap and delivered quick. Couldn't ask for anymore. Thankyou

By from Unknown location on 09.03.2015 18:42

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Wonderful service, easy to order and quick delivery

I have used Contactlenses.co.uk for several years. The website is easy to use and the delivery is usually the next day. Brilliant service.

By from Unknown location on 09.03.2015 18:31

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Fast Postage, Not good Colours

"Fast dispatch and delivery of their items. Can't fault the quality of the regular daily disposal contact lenses. Definitely wouldn't recommend the coloured contact lenses as they are nothing like the pictures provided. Customer service wasn't very helpful and asked me to send them back for them to be ""reviewed"" felt like I was being treated like a lying customer. Just wanted a refund, wasn't too much to ask for as the colour I was sent wasn't the colour I had ordered. Other than this, I recommend the daily disposals but really don't recommend the coloured contact lenses."

By from Unknown location on 09.03.2015 17:48

Company replied:

Hello Hannah, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you were unhappy with the lenses you ordered and with the Customer Support received. We try to provide as accurate pictures as possible as to the colour of the lenses, provided by the manufacturer. However the colour will vary depending on an individuals eye colour. Our policy states that we are unable to replace or refund lenses unless they are faulty. As you informed us that they were faulty we asked you to return them to us and sent you details of how to do this, using our free returns process. However we did not receive any lenses back, so were unable to refund. Again we apologise that you were unhappy with our returns policy and would like to reassure you that we did in no why suggest you were lying. Our Customer Support team will be in contact with you to discuss this further. Kind regards, Sophie Contactlenses.co.uk

, 10.03.2015 15:52

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Brilliant service every time

Fast delivery, great always.

By from Unknown location on 09.03.2015 17:23

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new customer

i saw your website and ordered contact lenses and was very pleased with customer service when i made initial call. and received my order within 3 days i was expecting.

By from Unknown location on 09.03.2015 17:17

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Best site on the internet for Online shopping.

I have been ordering every month from this website for almost 10 years and have never once been let down with an order. Fast and reliable. Highly recommended!

By from Unknown location on 09.03.2015 17:16

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Top service And product

Nothing ti de mare! Just Very good service and products!

By from Unknown location on 09.03.2015 17:07

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contact lense order

Excellent quick service

By from Unknown location on 09.03.2015 16:54

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Excellent!

I ordered contact lenses last week which arrived the day after. However, when they arrived I realised I had ordered the wrong ones (and I had opened one box). I called this morning and was told not to worry, it's easily done. the gentlemen who I spoke to sent me a RMA to return them free of charge and said my new ones would be dispatched today. Fantastic customer service, very friendly guy on the line. It's a nice change to receive service as good as this. Highly recommended! Thank you!

By from Unknown location on 09.03.2015 15:49

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Can't fault it!

I've been ordering my lenses from here for a few years now and I've never had any problems. The same quality but at a fraction of the cost. I wouldn't hesitate in recommending to family and friends!

By from Unknown location on 09.03.2015 15:30

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delivery

Excellent fast delivery... no problems at all..

By from Unknown location on 09.03.2015 15:16

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perfect service

Made a mistake with order and Hayley organised for new ones to be sent immediately. Not even returned erroneous ones yet... What a star... :-)

By from Unknown location on 09.03.2015 15:08

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Brilliant service.

I've been with contactlenses.co.uk for a few years now. I've got very sensitive eyes and my eyes couldn't tolerate any of the pricey lenses my optician recommended. I was very upset and nearly gave up on wearing contact lenses at all...Then I accidentally bumped into this website on the internet. They had some very good offers including Crystal, the cheap replacement for expensive brands. As it turns out it's the only make I can wear!!! So what they promised was true. I can reorder my previous orders so it only takes 2 mins, my order always arrives in 2 days and I never had any problem with my order. Once they didn't have Crystal Daily in stock and they let me choose a big brand for the usual low price instead. What more do I want?? Keep up the good work guys xx

By from Unknown location on 09.03.2015 12:20

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Will definitely use Contactlenses.co.uk again

A friend recommended using you & I'm so glad that I did. Easy to use website and incredibly fast delivery Wonderful!

By from Unknown location on 08.03.2015 16:01

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good service

postage was incredibly fast, really couldnt fault them on their service. was especially happy that the package fitted in my post box - so i didnt have to sign for anything

By from Unknown location on 07.03.2015 21:47

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Colour Contact lenses

I love the look of the coloured contact lenses my only problem was they were very hard to handle and they curled up the minute I took them from the solution which I feel caused me confusion as to whether my lenses were outside in. My eyes very very gritty when I was wearing them but this has happened before when I have used daily contacts lenses so I would think that maybe a problem that I have. The lenses are very soft. I was not sure from the site or the packaging if the lenses were monthly lenses or dailies. They felt like dailies tho.very fine. I would buy these lenses again for special occasions they make your eyes look beautiful and big. I would ensure carrying a comfort eye drops suitable for lenses just in case of irritation ...thank you [Link] for you reply I have since retried the lenses and had a better experience after having used my eye drops ... Possibly I had dry eye anyway I really like them and will definatley be buying more .... Your information you posted me was great and I now relise they are not dailies and can be worn over a 2 month period but about 30 times use. Great Value ! Thanks .... Quite fancy green eyes :-)

By from Unknown location on 07.03.2015 15:52

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Always quick dispatch and rarely are my lenses not in stock

I use this site frequently as they almost always provide a next day delivery, there has been very few occasions when my prescription has been out of stock. The only downfall is the prices consistently increases.

By from Unknown location on 06.03.2015 16:26

Company replied:

Hello Aisha, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. It is always regrettable when we have to made a price increase. Although our last price increase on the Colorblends was a year ago, and we hope not to have any more. We still feel that we are competitive on price and offer free delivery on all orders. We hope that you will still consider us for future purchases as you are a valued customer. Kind regards, Sophie Contactlenses.co.uk

, 09.03.2015 16:57

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Delivery was very

Everything is brillant bit delivery too way too long

By from Unknown location on 06.03.2015 16:02

Company replied:

Hello Shireen, Thank you for your order and for taking the time to leave a review. Please accept our apologies that your order took longer than expected to reach you. Your order was placed on the 26th of February and despatched the next day. Our free delivery service with Royal Mail First Class post usually takes between 1-3 days. We are not sure what date your order arrived with you, however can only apologies if it took longer than than this. We aim for a 5* star service and is is regrettable that on this occasion our usual high standards have not been met. We do hope that you will consider us for future purchases as you found everything else brilliant! Kind regards, Sophie Contactlenses.co.uk

, 09.03.2015 16:53

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Great service

Ordered one day came the next. Cannot ask for better.

By from Unknown location on 06.03.2015 15:47

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Brilliant

Amazing service and great value!!

By from Unknown location on 06.03.2015 15:16

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Awesome!! Next day delivery!

I ordered lenses late Friday afternoon and they arrived Saturday morning. Re-ordering previous orders and using paypal makes the whole process easy and quick. Will definitely continue to re order from this site.

By from Unknown location on 06.03.2015 15:14

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Excellent service as usual.

I've been using contactlenses.co.uk for 8 years now. Each order has been delivered promptly, usually dispatched the same day. The lenses are priced reasonably and a good variety to choose from. Very pleased overall.

By from Unknown location on 06.03.2015 15:11

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Brilliant service as always

Low cost, very efficient, lenses received the following day!

By from Unknown location on 06.03.2015 15:09

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Incredible service

Must admit it was an online reorder so it hardly took any time at all. But the best part was the delivery. My daughter at Hull uni for whom the contact lenses were meant couldn't believe they arrived the very next day. Good site, good selection of lenses and prices and fast delivery. That is service.

By from Unknown location on 06.03.2015 15:09

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Excellent service!

I would recoomend using this company orders are processed immediately and delivered on time. Excellent service every time I have used this company highly recommend them to anyone.

By from Unknown location on 06.03.2015 15:02

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5***

Super fast, great service!!!!!

By from Unknown location on 06.03.2015 14:59

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Quick and efficient

I've been ordering my contact lenses and solution from this site for a while now and I am always amazed how quickly things get posted. Mostly I get my order the next day! :) Really good!

By from Unknown location on 06.03.2015 14:58

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Great service

A great price and really quickly delivered.

By from Unknown location on 06.03.2015 14:58

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CONTACT LENSES - CRYSTAL 1 DAY

I have been ordering my contact lenses from contactlenses.co.uk for months now and I am highly delighted with both the contact lenses and the service provided. I used to pay double the price for my daily lenses and was a bit dubious at first because of how cheap they are but I love them, they are so comfortable ( I've worn lenses for 28 year). The delivery time is unbelievable - I literally put a repeat order in and the next day they are delivered. I also like the fact I can pay by Paypal. I can't recommend contactlenses.co.uk highly enough. Thank you!

By from Unknown location on 06.03.2015 12:42

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Fabulous service!

Good competitive prices & a fabulous service. It never ceases to amaze me how quickly my lenses arrive. If you are like me & end up discovering you only have 1pair of lenses left, then order from here. They usually arrive the next day!

By from Unknown location on 05.03.2015 20:12

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Super fast delivery of contact lenses

Fast delivery and a great price. Always an excellent service.

By from Unknown location on 05.03.2015 19:36

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Great service

Ordered on line delivered the next day.

By from Unknown location on 05.03.2015 17:45

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Good Service

Always good service, and speedy delivery.

By from Unknown location on 05.03.2015 17:45

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Very pleased!

The contacts arrived surprisingly quickly, quicker than they used to in my home country, since it takes longer for the toric lenses. All in all, I am very satisfied.

By from Unknown location on 05.03.2015 17:35

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daily contact lenses user

Brilliant service, fast arrival, great price!! And good quality lenses. Never had any problems.

By from Unknown location on 05.03.2015 16:51

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never let me down yet

never let me down yet, always correct and on time

By from Unknown location on 05.03.2015 16:16

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BRILLIANT

Excellent quality, fast delivery!

By from Unknown location on 05.03.2015 15:57

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Contact lense provision

Very quick and efficient. Good price

By from Unknown location on 05.03.2015 15:47

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First Class

Second order from this company, service is excellent and their contacts lenses are good value. Ordered on the Thursday and arrived following morning. Five star +++++

By from Unknown location on 05.03.2015 15:45

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Very Good

Very good, quick survive. A bit more expensive than getting through my optician but worth it as there was no fuss or delay in the delivery. The free delivery was also an added bonus and what made me decide to order from this company as this is the first time I've ordered contact lenses online and would definitely recommend this company and be using them again myself.

By from Unknown location on 05.03.2015 15:22

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Contactlenses.co.uk

Super service - every time. I absolutely rely on the best prices and quickest delivery imaginable. Thank you.

By from Unknown location on 05.03.2015 15:21

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Love these contact lenses! Definitely buying more in future :)

So happy with these contact lenses, changed from my previous supplier. These are so clear, and simple to take off, they're great!

By from Unknown location on 05.03.2015 15:16

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Contact lenses order

Great product, good price, quick delivery with tracking

By from Unknown location on 05.03.2015 15:10

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Good service

Quick delivery and website remembers last order so I didn't need to look up the details of my prescription again as it was the same.

By from Unknown location on 05.03.2015 15:08

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Excellent

Thank you for your very speedy delivery.

By from Unknown location on 05.03.2015 14:58

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Great service

Same day dispatch, next day delivery.

By from Unknown location on 05.03.2015 14:57

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Excellent

You guys always delivery a superb service that I have used for years, always helpful fast and always on hand if any issue Thanks and keep it up

By from Unknown location on 05.03.2015 08:49

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Delivery

always can trust this company for q quick delivery 👍👍👍

By from Unknown location on 04.03.2015 20:02

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Amazing service

I always order my lenses from contactlenses.co.uk - it's so much cheaper than the providers I've used before (Boots and VisionExpress) and I like having the freedom to order them as and when I need them and to try different brands. I like looking at other people's reviews of the lenses to get honest opinions and hear about others experiences They also arrive super quickly. Would recommend.

By from Unknown location on 04.03.2015 20:01

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Services

It was quick, easy, hassle-free and is so convenient

By from Unknown location on 04.03.2015 18:57

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.