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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 12,951-13,000 of 15,708 items.
Disposable lenses

Excellent delivery times every time I've ordered.

By from Unknown location on 04.03.2015 18:04

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Brilliant service!

Have got my lenses from this company for a few years now, order one day and get delivery within 2 days. Can't say fairer than that, no problems whatsoever!

By from Unknown location on 04.03.2015 17:52

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Excellent as always

Fast order turn around, competitively priced and speedy delivery. Can't ask for much more, really...

By from Unknown location on 04.03.2015 16:55

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monthly contracts

Super fast delivery. Prescription was perfect . Excellent lenses. Easy and clear ordering system. Will definitely use again. :)

By from Unknown location on 04.03.2015 16:26

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Efficient, convenient and cost effective service

I have used contactlenses.co.uk for many years. Delighted when my optician approved the use of an on line facility, her annual fee was adjusted upwards but I am still saving money. The service from contactlenses.co.uk is always first class. I had a rare problem with an order recently, which was resolved efficiently without hassle or cost.

By from Unknown location on 04.03.2015 16:14

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Great Service

Received lenses the next day, great service.

By from Unknown location on 04.03.2015 16:08

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Never a problem

I've been using the company for years. Simple, speedy & efficient every time.

By from Unknown location on 04.03.2015 15:29

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Simple, reliable, fast, decent price

Contactlenses.co.uk is a simple straight-forward way of getting contact lenses at a sensible price. They are reliable (used the for years, never let me down yet) and fast (usually arrive next day). It might be theoretically possible to get the lenses cheaper, but not without a good deal of effort I suspect.

By from Unknown location on 04.03.2015 15:18

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Very poor

My order was out of stock, no contact from the company to advise me of this. It was only when a long time had passed that I phoned the company to complain. I would not use again.

By from Unknown location on 04.03.2015 15:08

Company replied:

Hello Richard, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order did arrive with you as quickly as usual. The lenses were out of stock when you ordered and our system does let you know this, although it could be that you missed this. Your confirmation email also gives you the expected despatch date. Again we are sorry that you were not aware that the lenses would not be despatched the same day and for any inconvenience this may have caused. Your feedback will be passed on to our web team to look into making it more clear to customers when ordering that the lenses are out of stock. We hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 05.03.2015 11:27

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Quick flawless service

I ordered several times my contact lenses and solutions from this website, and products always arrived promptly (often even quicker than estimated), perfectly packed and exactly as expected. Highly recommended.

By from Unknown location on 04.03.2015 15:08

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A great service.

I usually find I am down to having only 4 lenses left before I re order. Fortunately, this company has not, so far, failed to get my order delivered within 24 hours. Thank goodness!

By from Unknown location on 04.03.2015 15:05

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Always excellent

I've been using Contactlenses.co.uk to order monthly for a number of years and am yet to have an issue with a single order. Would highly recommend!

By from Unknown location on 04.03.2015 15:05

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Perfect and Fast

Everything perfect and so fast, highly recommende Thanks

By from Unknown location on 04.03.2015 15:04

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Excellent, trustworthy, reliable service

Quick, easy, value for money transaction. I no longer use anyone else for my contact lenses.

By from Unknown location on 04.03.2015 15:04

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Very good quality

Very good comfortable very happy

By from Unknown location on 03.03.2015 20:49

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Always easy, very quick.

My renewals are one of the easiest online transactions I do and teh delivery is timely.

By from Unknown location on 03.03.2015 17:34

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great quick reliable good value

Don't get the more expensive acuvue or at least trial them first. I found them too thick. These dailies fit well and are comfortable all day and into the earlyiah evening

By from Unknown location on 03.03.2015 15:47

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Brilliant online retailer!

Ordered some contact lenses. As always they came the next day. No fuss, easy-to-order, fast despatch. Just perfect! You can't go wrong with contactlenses.co.uk Just wish they did glasses too.

By from Unknown location on 03.03.2015 15:32

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quick delivery and good prices

l have used this site several times and live way up in the north of Scotland. This site gets my delivery to my door faster than any other. quick and easy to use, clear instructions and plenty of choice.

By from Unknown location on 03.03.2015 15:07

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Sound, no issue's, great prices and speedy delivery.

Used Contactlenses.co.uk for some time now. Really fast service and excellent prices, would recommend.

By from Unknown location on 03.03.2015 14:59

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Top service

I love ordering from here as even though i normally leave it last minute, they still get them to me within 24 hours and have never had a problem with them.

By from Unknown location on 03.03.2015 14:54

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Excellent

Products are exactly as described, very quick delivery, and unbeatable price. Moreover, customer service polite and helpful. Overall, excellent.

By from Unknown location on 03.03.2015 07:17

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Excellent

Really good company - products easy to order, great price, very speedy delivery. Would recommend them to anyone.

By from Unknown location on 02.03.2015 22:36

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Amazing customer service

Once again a seamless transaction, super fast delivery and excellent communication throughout, top marks!

By from Unknown location on 02.03.2015 19:23

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Always excellent service

Punctual, good product, competitive prices. Excellent service.

By from Unknown location on 02.03.2015 19:11

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Brilliant

Have been ordering from this company for a long time,always happy with my contacts. Fast delivery,exceptional service

By from Unknown location on 02.03.2015 17:57

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Efficient

Easy order, goods in stock, rapid delivery. Perfect.

By from Unknown location on 02.03.2015 17:38

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Super fast delivery

I am always so impressed with how quickly these arrive, usually the day after ordering. I find them to be great quality and the price is brilliant. I would definitely recommend!

By from Unknown location on 02.03.2015 15:04

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Fast Delivery

Fastest delivery of contact lenses on the net in my opinion. (depending if they have it in stock)

By from Unknown location on 02.03.2015 09:20

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great service as always

Excellent service

By from Unknown location on 02.03.2015 08:36

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Fab value

Great price, really comfortable and arrived the next day

By from Unknown location on 01.03.2015 12:25

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5 stars: Excellent – no reservations

Very fast and reliable delivery. I receive prompt emails to inform me that my order has been processed, when my package is due to be despatched and the expected date of delivery. I have been using this service for about 3 years now and have never been let down with standard of product or delivery.

By from Unknown location on 28.02.2015 23:05

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very happy with ur service

I ordered the contact lenses from ur website for the first time. But definitely not last time. Im very happy with the price and with amazing fast delivery. Thank u very much :-)

By from Unknown location on 28.02.2015 19:22

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great service!

Ordered from this company for three years now never had a single problem.. Super fast free delivery each time and more than fair prices..

By from Unknown location on 28.02.2015 18:41

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Excellent service!

No issues at all the dispatch time is almost straightaway and get the items 2 days after every time have been ordering for years

By from Unknown location on 28.02.2015 17:57

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Excellent service

The service is first class. Contact lenses arrive by post the day after order. I mistakenly order the - instead of + power and didn't realise until trying one. After a phone call, my correct order was in the post the same day, before I had time to return the original order. What more can one ask for?

By from Unknown location on 28.02.2015 09:17

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excellent service

I always by my contact lenses this way using your website. It's the best way to do it. Company is giving excellent service.

By from Unknown location on 28.02.2015 08:03

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opinions on your service

I am satisfied with the use of your services.

By from Unknown location on 27.02.2015 16:08

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Excellent service

I ordered easily, paid a reasonable price and my lenses arrived 1 day later. Faultless!!

By from Unknown location on 27.02.2015 16:02

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Fabulous company, fast delivery and cheap, good quality product

I was very impressed with the fast delivery and because my specific brand wasn't in stock they automatically upgraded my contact lenses at no extra cost. Thank you very much!

By from Unknown location on 27.02.2015 15:03

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Good

Great price and well packaged, however the contact lenses do not fit nicely on my eyes, they do allow clear vision but also give discomfort and that can be annoying, even by applying solution and cleaning the eyes still feel uncomfortable at some points. Have to reposition lenses or apply eyes drops to help provide comfort. Was a good purchase overall. Thank you.

By from Unknown location on 27.02.2015 13:53

Company replied:

Hello Kashfa, Thank you for your order and for taking the time to leave a review. it is great to hear that you are happy with the price and packaging of the order. However we are sorry to hear that you have experienced some discomfort with the lenses. Lenses come in different sizes and materials and it could be that these lenses are unsuitable for you, and it is always best to stick with lenses prescribed to you by your optician. If you continue to find the lenses uncomfortable we would advise you to stop wearing them so as not to risk harm to your eyes. If you require any further help, please do not hesitate to contact our Customer Support team who will be able to assist you further. I hope that next time you order we will be able to offer a 5* service! Kind regards, Sophie Contactlenses.co.uk

, 28.02.2015 16:40

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Good service

Easy to use website and fast service.

By from Unknown location on 27.02.2015 12:37

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Easy experience

I have been using contactlenses.co.uk for 6 years, never been let down fantastic delivery & even better prices.

By from Unknown location on 27.02.2015 09:51

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simple & easy

Very simple no fuss ordering with good delivery service at a reasonable price

By from Unknown location on 27.02.2015 08:41

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Feedback

As always, a prompt and reliable first class service

By from Unknown location on 27.02.2015 08:38

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Excellent service

I would highly recommend contactlenses.co.uk. Very efficient website, easy to use. Amazingly quick and free delivery.

By from Unknown location on 26.02.2015 22:11

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Excellent service .....

....fast delivery, great choice of products and value for money. I always return for more. No complaints at all. Highly recommended.

By from Unknown location on 26.02.2015 21:13

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cheap lenses very comfy to wear all day

I was quite dubious about these lenses as they had such mix reviews, well i can honestly say i found them very easy to put in and extremely comfortable to wear, i shall defo be purchasing these again rather than the named brand i had before, very happy with these lenses

By from Unknown location on 26.02.2015 19:32

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Always 5*

Been ordering my lenses from contactlenses for years and never had any issues. Great

By from Unknown location on 26.02.2015 19:02

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first time using contacts, very impressed!

Didn't think contacts could be so affordable and basically life changing! Feel so more confident without glasses and didn't break the bank. Definately reordering.

By from Unknown location on 26.02.2015 18:10

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.