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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 13,101-13,150 of 15,708 items.
Simple yet very effective

I've been using Contactlenses.co.uk for around 2-years now, and have always found the website easy to use, the reminders very helpful and the delivery extremely efficient. I haven't looked, and won't be looking, anywhere else for my contact lenses any time soon.

By from Unknown location on 16.02.2015 09:30

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Brilliant!

The delivery was super fast and product was just as described- very impressed!

By from Unknown location on 16.02.2015 08:01

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Excellent service

I have been using this site for my lenses for quite a few years now and never had any problems at all. Very fast delivery and would recommend to anyone.

By from Unknown location on 15.02.2015 15:55

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Contact lenses

Received my lenses the day after the order, very good service.

By from Unknown location on 15.02.2015 05:10

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Love contactlenses

I am a loyal client, you have the best price, quick delivery, no fuss, it's all great!!

By from Unknown location on 14.02.2015 15:24

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First Class

Excellent service, easy to use, next day delivery.

By from Unknown location on 14.02.2015 11:33

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Excellent company

I have used ContactLenses.co.uk for a number of years and they are a first class company. I order my lenses one day, they arrive the next day. I would have no hesitation in recommending this company.

By from Unknown location on 13.02.2015 18:05

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Fast Delivery - great lenses

Delivery next day from order. Great price, and quality

By from Unknown location on 13.02.2015 17:07

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Easy and Efficient.

"Have been using this company for my lenses for years and never had a problem. The site is well laid out and the ""reorder last order"" function is especially useful. Delivery has always been very quick as well. 1-2 days usually. Would highly recommend."

By from Unknown location on 13.02.2015 16:06

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Quick efficient service

Ordered my lenses in about 1030am and they were delivered the next morning great service.

By from Unknown location on 13.02.2015 15:48

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Simple Easy Process

Always easy to reorder. Literally takes less than 2 minutes to navigate and order and pay.

By from Unknown location on 13.02.2015 15:35

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EFFICIENT SERVICE.

I GET A VERY GOOD SERVICE AND SPEEDY DELIVERY. DELIVERY IS USUALLY THE NEXT DAY WHICH IS REALLY GOOD IF YOU HAVE FORGOTTEN TO ORDER YOUR LENSES A FEW DAYS BEFORE.

By from Unknown location on 13.02.2015 15:14

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Amazing service

Prices are great, and the delivery is fantastic. Free delivery and if I order in the morning/early afternoon then my contact lenses arrive the next day. When my lenses are out of stock they send me a more expensive alternative but still only charge me for the lenses I normally buy. Highly recommended.

By from Unknown location on 13.02.2015 15:09

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Contactlenses.co.uk now :)

Great items and super fast delivery!

By from Unknown location on 13.02.2015 15:07

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highly recomended

Brilliant service, contacts came next day!!! Brilliant customer service. Could not be happier.

By from Unknown location on 12.02.2015 21:58

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Top Class

Brilliant service, easy to reorder the same prescription rather than having to try and remember it also quick delivery which is always a plus when you have a special occasion coming up and don't want to wear your glasses.

By from Unknown location on 12.02.2015 21:05

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Brilliant

Brilliant service and delivery!

By from Unknown location on 12.02.2015 19:29

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Fast & Reliable

Have ordered from contact lenses.co.uk for several years. The service has ALWAYS been fast & reliable.

By from Unknown location on 12.02.2015 16:05

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Faultless Service

Very efficient and quick delivery. All online retailers should take note

By from Unknown location on 12.02.2015 15:45

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Brilliant

Excellent service I've been using for years.

By from Unknown location on 12.02.2015 15:10

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Contact Lenses

I have always received great service from contact lenses.co.uk. Being the worst person in the world at remembering to order my lenses before I'm down to my last pair. I find if I order them before 3pm they're generally delivered the next day.

By from Unknown location on 12.02.2015 15:04

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Really quick delivery

These are the only contact lenses that I can wear for more than 4 hours!

By from Unknown location on 12.02.2015 14:59

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Contactlenses.co.uk

I bought some contact lens online. They arrived just as promised.

By from Unknown location on 12.02.2015 14:51

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good packing and fast delivery. excelllent

would definitely recommend it

By from Unknown location on 12.02.2015 09:59

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Very professional

I was very pleased with the service I received from contactlenses.co.uk

By from Unknown location on 12.02.2015 08:51

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A**** Service

I've always used another well know supplier for my contacts. However, recently paid for next day delivery and they arrived 3 days later :-( not a happy bunny.......... I came across this site and what a difference. The site is nice and simple to use, even checkout. There was plenty of communication and my contacts actually arrived on the door mat the next day (without paying extra delivery costs). For sure I HIGHLY recommend contactlens.co.uk to all xx

By from Unknown location on 12.02.2015 02:05

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Super service

Ordered on a Sunday night, really simple and no problems. Contacts arrived first thing Tuesday morning and were exactly what I wanted.

By from Unknown location on 11.02.2015 23:22

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Helpful and fast

I have used this company for about. Year now with no issues. The one time I actually needed to speak to someone my call was answered promptly had the customer services level was perfect. Would recommend to anyone

By from Unknown location on 11.02.2015 21:28

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Fantastic experience as always

Well there isn't much to say other than flawless service everytime I've ordered.

By from Unknown location on 11.02.2015 17:32

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Great

good value, quick delivery & packaged well... no issues

By from Unknown location on 11.02.2015 17:01

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Ordered one day delivered the next.

It's that simple, a perfectly simple service,and the items arrived correctly!

By from Unknown location on 11.02.2015 16:48

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Excellent Products and Service

The process from ordering your contactlenses to receiving them is first class, backed up with quailty products. I would never look anywhere else for my contactlenses. I am 1 very happy customer.

By from Unknown location on 11.02.2015 15:16

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Always Excellent

I have been using this company for around three years now. The price & delivery are brilliant. I have only ever had one delay in delivery & the customer service I received to rectify this was very good.

By from Unknown location on 11.02.2015 08:01

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Consistently efficient service

I have used this company a number of times and the service has always been excellent. Confirmation e-mails and next day despatch. Always had the correct lenses supplied. Always been happy with the price and quality of the lenses.

By from Unknown location on 11.02.2015 07:02

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Brilliant service

Super fast service as always thank you!

By from Unknown location on 10.02.2015 21:34

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Fast efficient service and good value

I have been using contact lenses from contact lenses.co.UK, problem free, for a few years now. Their delivery is very fast and efficient and the lenses are great quality.

By from Unknown location on 10.02.2015 19:54

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Perfect Purchase

Have been using Site for 9 Years now. Great service as ever.

By from Unknown location on 10.02.2015 19:37

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great value and quick delivery

Great product and quick delivery

By from Unknown location on 10.02.2015 18:59

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Quick efficient service

Very easy to order what I need and delivery was fast!

By from Unknown location on 10.02.2015 17:42

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Superb

Brilliant service, brilliant prices - even for an infrequent lens user like myself.

By from Unknown location on 10.02.2015 16:43

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brilliant service

just fantastic service my lenses were with me the next day

By from Unknown location on 10.02.2015 16:40

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disappointing customer service for a long term customer

I have been using this website for a few years now and have never had a problem before. However on my last order I had a problem with the first lens I used. I received the package at work and was excited to use them as my glasses are uncomfortable. As soon as I inserted the lens I was in pain and discomfort immediately and after 5 mins I had no choice but to remove both lenses. As I had just received them that morning at work I did not have my lens case which led to having to throw the faulty lens in the bin. I spoke to a customer service advisor who said she coule send me another pair out. However once I received the lens I realised it was only for the left eye....upon calling them back they advised they could not send me one for the right eye back. I dont know how one single lens is supposed to benefit me in any way as I threw both away. Needless to say I will no longer be using this website as the customer service on this occasion was terrible.

By from Unknown location on 10.02.2015 16:29

Company replied:

Hello Yusuf, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that there was a problem with one of your lenses and due to the circumstances you had to dispose of a pair. Our usual policy is to only replace the faulty lens. However you are a valued customer and our Customer Support team has been in contact with you to offer a further replacement lens so that you will have a pair of usable lenses. We aim for a 5* level of customer service and it is regrettable that on this occasion we have fallen short of this. Again we are sorry for the inconvenience that this has caused and hope that we are able to resolve this for you. We would also like to thank you for your feedback, which is always valuable. We can use this to improve the service we offer to you and other customers. Kind regards, Sophie Contactlenses.co.uk

, 11.02.2015 10:13

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Faultess

I wouldn't hesitate to recommend this service to anyone. Good quality product, easy to navigate website and prompt reliable delivery.

By from Unknown location on 10.02.2015 15:50

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Legends

Couldn't be happier. Orders are always dispatched within seconds and arrive sooner than I could possibly hope. Thank you!

By from Unknown location on 10.02.2015 15:29

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EXCELLENT SERVICE AND SUPER SPEEDY DELIVERY

Great service as always - easy to order and next day delivery - brilliant!

By from Unknown location on 10.02.2015 15:21

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Customer delight!

Very speedy service - ordered Monday, lenses delivered Tuesday (I live offshore) Great choice of soft lenses. Perhaps on the expensive side but I'm unsure what lenses retail at in opticians.

By from Unknown location on 10.02.2015 15:14

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Contact lenses

Easy to reorder great value for money quick delivery I would never use anyone else.

By from Unknown location on 10.02.2015 15:11

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Quick and efficient service.

Non-standard order (aspheric lenses) arrived within 3 days - well within estimated delivery date.

By from Unknown location on 10.02.2015 15:07

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Can't do without them

Best contact lenses site out there. No other words for it.

By from Unknown location on 10.02.2015 15:01

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Brilliant!

Brilliant! The lenses arrived 2 days llater.

By from Unknown location on 10.02.2015 12:14

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.