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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 13,251-13,300 of 15,708 items.
A great service from a trustworthy Company

I bought some lenses for my partner. The service was painless, seamless and delivery very quick. Contactlenses.co.uk even included some sample lenses to try. I would not hesitate in recommending Contactlenses.co.uk to anyone.

By from Unknown location on 30.01.2015 15:25

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repear customer always satisfied

Ive been using this website for years and wouldnt go anywhere else. The lenses are far cheaper. My delivery is always incredibly fast. Very happy indeed

By from Unknown location on 30.01.2015 15:08

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very good service

Delivered in a good time great service

By from Unknown location on 30.01.2015 15:07

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Excellent products and service

I have used this website now about 10 times and would be happy to recommend to anyone

By from Unknown location on 30.01.2015 14:59

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excellent on time

Excellent service and on time delivery

By from Unknown location on 30.01.2015 14:58

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On this occasion disappointed.

I have used Contactlenses.co.uk in the past and been happy - On this occasion I am disappointed. I ordered last Friday and expected delivery for early this week. As yet I have still not had receipt! I had to purchase lenses from the highstreet as I needed them for an occasion. I no longer need the lenses that I purchased and I am still waiting for, yet the company will not give me my money back.

By from Unknown location on 30.01.2015 14:57

Company replied:

Hello Martin, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order has not arrived with you. The delivery method selected was the free Royal Mail First Class service. Deliveries using this method usually take 1-3 days, but can on occasion take longer. You contacted us to say that your order had not arrived, and that you had to purchase the lenses elsewhere as they were required for an event. We would have been happy to re-send the order, but you required a refund as the replacement would not have arrived in time. Unfortunately we do have to wait 14 working days until we can issue a refund, or sooner if the lenses are returned to us. Again we are sorry for the inconvenience that this has caused to you. Kind regards, Sophie Contactlenses.co.uk

, 30.01.2015 17:01

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Super quick delivery and Great value for money

Very impressed, will order again

By from Unknown location on 29.01.2015 20:56

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Still waiting

I am still waiting to receive my order. I have contacted you but not very helpful. Will wait until Monday and then will be contacting PayPal.

By from Unknown location on 29.01.2015 20:18

Company replied:

Hello Ayesha, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you have not yet received your order. The majority of our orders are delivered in 1-3 days, and it rarely takes any longer. We received your email and responded to you, asking if we had the correct address for you. We are currently waiting for you to confirm this. Our Customer Support team have sent you another email and once your address details have been confirmed we can get this resolved for you. We aim for a 5* service and it is very regrettable that on this occasion we have not met your expectations and for the inconvenience this has caused. For this we are very sorry and hope that we can get your order to you as soon as possible. Kind regards, Sophie Contactlenses.co.uk

, 30.01.2015 09:40

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Great service!

Spot on service, wide selection and fast delivery.

By from Unknown location on 29.01.2015 17:33

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Excellent

Excellent service - arrived next day- excellent lenses for the price

By from Unknown location on 29.01.2015 17:11

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excellent service!

Couldn't be any happier with the service. Contact lenses at a fraction of the cost.

By from Unknown location on 29.01.2015 16:36

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Fantastic thank you!

My order arrived very promptly and i was delighted with my choice. I though i would try a colour blend lens just along with my order to see what a coloured lens would be like. I was pleasantly surprised how comfortable they were to wear.

By from Unknown location on 29.01.2015 16:30

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Great Service

Process is very swift and efficient. Value for Money as well👍👏

By from Unknown location on 29.01.2015 16:27

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Super fast service

Great turnaround. Excellent service.

By from Unknown location on 29.01.2015 16:00

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Brilliant Service!

Easy to order and delivered quickly. Would recommend every time!

By from Unknown location on 29.01.2015 15:54

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outstanding service

Ordering couldn't be simpler; you get to know if the product is in stock at time of ordering; re-ordering previous orders, I don't need to rake through dozens of products to find the one I use; payment is easy with different options available; and delivery is within 2 days with a box that fits through the letterbox - no missing a delivery and having to collect for a depot miles away. Contactlenses.co.uk are excellent form start to finish! I will never use anyone else.

By from Unknown location on 29.01.2015 15:08

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amazing contact lenses

I bought the colourblend contact lenses in Gray and i love them so much and i recieve so many compliments when i wear them. They look very natural

By from Unknown location on 29.01.2015 15:01

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Excellent!

They never let me down! Excellent service and I always get the lenses the next day! It's so quick and easy to order with no hassle! Perfect! Thank you

By from Unknown location on 29.01.2015 01:23

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Excellent service

I ordered thes lenses at 9 pm and I received an email before 9 30 next morning to say they had been dispatched. They arrived next day. I have previously had focus dailies that occasionally broke. These are far more comfortable than the focus dailies. I will definitely use again and recommend your service.

By from Unknown location on 28.01.2015 21:37

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Rapid delivery and good quality lenses.

The lenses were much cheaper than I usually get but without compromising the quality. I had them delivered next day at no additional cost.

By from Unknown location on 28.01.2015 21:08

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Fantastic website

I've been buying contact lenses from here for years & the quality is excellent every order has been perfect & always super fast delivery! Fully recommend *****

By from Unknown location on 28.01.2015 19:31

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Excellent

OrderedTthursday delivered Friday Excellent Pauline Jersey ci

By from Unknown location on 28.01.2015 17:59

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Brilliant !!!

Next day delivery every time can't fault that !!!! Well done.

By from Unknown location on 28.01.2015 15:04

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Excellent value

ordered at 10am contacts were delivered next day

By from Unknown location on 28.01.2015 14:57

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excellent service

I have always received my delivery the next day which is amazing!!

By from Unknown location on 28.01.2015 10:28

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Customer of 2 years!

Never had a problem since day one awesome delivery and customer service.

By from Unknown location on 27.01.2015 19:39

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Great all round

The quality of the lenses are excellent, the ordering process was easy, the delivery service very fast and it was the best price I could find for the items I purchased.

By from Unknown location on 27.01.2015 18:59

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Spanking

This company are tremendous, they take the chore out of buying lenses. The lenses are well priced, customer reviews are readily available for the lenses, delivery is quick and free, not to mention that you are kept updated on every step of your purchase. The service, in a word, is spanking.

By from Unknown location on 27.01.2015 18:31

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Contactlenses.co.uk i've seen the light

extremely reliable service competitive pricing from my experience i can not fault Contactlenses.co.uk Though possibly depending on the product of your choice it may not suit everyone . But again i have had no problem.

By from Unknown location on 27.01.2015 18:21

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Easy to use, fast delivery, excellent products.

I've worn contact lenses for 2 years and have always used this site to purchase my colourblend lenses in Gemstone Green. I've never had any problems with the site, lenses or delivery. I have no reservations in recommending this site.

By from Unknown location on 27.01.2015 17:31

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GREAT SERVICE

VERY QUICK WOULD RECOMMEND TO FRIENDS/FAMILY

By from Unknown location on 27.01.2015 16:47

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super

Super fast delivery.. I ordered my contact lenses b4 1pm and received them the next day..free delivery.. Super fast.. Top quality lenses.. I'll order again very soon

By from Unknown location on 27.01.2015 16:44

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Order to delivery

Order to delivery whithin 24hrs is what happened in my last order. That service can't be bettered. Great service over the years that I have used them and they are continuing to improve!!! Well done.

By from Unknown location on 27.01.2015 16:04

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contact lens

Great delivery received very next day, not to sure about lenses though, I normally get mine from specsavers but have had problems with receiving them on time thought i would try these online , unfortunately the lens seem to dry up quickly.

By from Unknown location on 27.01.2015 15:49

Company replied:

Hello Stephen, Thank you for your order and for taking the time to leave a review. It is great to hear that are happy with the speed of delivery but sorry that the lenses you ordered did not meet your expectations. Not all lenses are suitable for all people and our Customer Support team has been in contact with you to discuss this further. We aim for a 5* service and so we apologise that on this occasion our usual high standards have not been met, and for any inconvenience this has caused. We hope to welcome you back in the future, Kind regards, Sophie Contactlenses.co.uk

, 28.01.2015 11:36

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Excellent service

I have been ordering lenses from this company for about 4 years now and have always found them excellent to deal with - the website is easy to use and on one or two occasions when I phoned I found the staff helpful and polite. Although delivery is stated to be around 2-3 days I have almost always received my order the following day. I would not hesitate to recommend this company to anyone

By from Unknown location on 27.01.2015 15:07

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Fast Service

It was quick and easy to order the lenses and I received them in 2 days. It's a shame the lenses themselves are not great--but I went for the cheapest ones so what can you expect!

By from Unknown location on 27.01.2015 11:25

Company replied:

Hello Jessica, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we have provided, however sorry that you did not find the lenses great. These are the cheapest lenses we stock and many people find them comfortable, however as with all lenses they are not suitable for everyone. Our Customer Support team has also been in contact with you to discuss this further. We aim for a 5* service and do hope that next time to you order we will meet all your expectations! Kind regards, Sophie Contactlenses.co.uk

, 28.01.2015 11:40

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First-Class Service

Fast, efficient & customer-focused plus, of course, very good value.

By from Unknown location on 25.01.2015 17:38

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Good service

Ordered and received next day excellent service

By from Unknown location on 25.01.2015 11:55

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Never go anywhere else

As per usual your website was easy to navigate, products were in stock and the delivery was remarkably quick and we'll notified! There is nothing I could say to improve!

By from Unknown location on 25.01.2015 08:01

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Great service and very quick delivery

Ordered in the afternoon lenses delivered the next day. Very efficient. Will continue to use you as always very happy with the service. Called with a query as well and customer services were very helpful and polite.

By from Unknown location on 24.01.2015 10:02

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Quick and simple

Ordering was very easy and even though the website showed that my prescription was not in stock they were still delivered within just a couple of days. Great service.

By from Unknown location on 24.01.2015 09:20

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brilliant

Brilliant service , pleasant, no stupid holding or unnecessary questions and next day delivery, cannot fault 😊

By from Unknown location on 23.01.2015 23:24

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Fast Delivery

I received my contacts straightaway in flat pack packaging, which fitted in my letterbox perfectly.

By from Unknown location on 23.01.2015 22:22

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brilliant service

I ordered at 9.30pm on thursday and they arrived on sat morning. really fast delivery and great value. so much easier than having to go the opticians

By from Unknown location on 23.01.2015 18:08

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contactlens.co.uk

Excellent service and delivery. Definitely recommend to friends and family. Maybe do discount for bulk buys.

By from Unknown location on 23.01.2015 16:47

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Excellent

Site is well laid out with the ability to share reviews and comments, which is a great help when sticking something in your eye. Always best to see how others got on sticking the same thing in their eye first. Delivery is great especially as I live in Jersey Channel islands it can sometimes be difficult to have items sent to me here, as we seem to be some sort of international grey area.

By from Unknown location on 23.01.2015 15:53

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fantastic

I been this compony for last 3 years and beleve me i m very setisfy from your services thanks

By from Unknown location on 23.01.2015 15:33

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never fails to disappoint!

Love the fast service same day dispatch and proclear perfect for my needs and always in stock.

By from Unknown location on 23.01.2015 15:09

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Great service

Excellent contact lenses also very fast delivery 😊

By from Unknown location on 23.01.2015 15:03

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quick delivery

delivered in 18 hours to the highlands!

By from Unknown location on 23.01.2015 14:53

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.