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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,401-14,450 of 15,694 items.
It's clear to see that this company deliver!!

I searched the net looking for the cheapest contacts with quick delivery, and came across this site. I tried them, and would recommend them. Fast delivery and good communication.

By from Unknown location on 10.09.2014 21:08

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Absolutely amazing

Absolute bargain price! Can't go wrong ! Free delivery & fast. Will be ordering my contact lenses from here all the time now .

By from Unknown location on 10.09.2014 18:15

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Great and extremely fast service!

Great and extremely fast service! Made my order and it arrived the next day. Good prices, too.

By from Unknown location on 10.09.2014 16:35

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Easy, quick and reliable!

I've been using this site now for a number of years, the prices are far cheaper than my local opticians and the service is always very quick. You're able to reorder your last order which simplifies the process a lot. Delivery only takes a couple of days the lenses come well packed and In perfect condition.... In short, would certainly recommend this site.

By from Unknown location on 10.09.2014 15:47

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Delighted with next day delivery

I find that contactlenses.co.uk offer competitive pricing (others seem to try and push their pricing up over time). My last order was delivered the next day and I can't ask for better service than this!

By from Unknown location on 10.09.2014 14:55

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Cheap & Comfy what more can you ask for

Bought these to try out as most lens are extortionate. Really happy with them, my eyes were still fine after wearing for over 8 hours. Obviously some companies are making a huge profit. The only little niggle for me is that they are not tinted which does make it harder to see them when you drop them in the sink. But for the price, its doesn't cost the earth to open another.

By from Unknown location on 10.09.2014 14:15

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Easy to use website, fantastically quick delivery

I have been using this website for several years and the quick turn around of orders is amazing. Most orders are shipped the same day and posted first class (the package even fits through the letter box so you don't have to be in). The Re-order option is nice and simple and the price is very competitive on the products I buy and the free delivery is a good perk.

By from Unknown location on 10.09.2014 14:04

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AMAZING service! arrived next day!

I bought some cheap contacts as i like to wear them at the gym, but when they're only in for a few hours it can get rather expensive with opticians standard lenses! these cheaper alternatives are the bomb! bit flimsy and floppy to put in. my vision is never amazing with contacts, even expensive ones, and these are no different. defiantly worth it and the service is incredible.

By from Unknown location on 10.09.2014 13:49

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Highley recommended

An awesome company is the best way to describe these guys. Easy ordering, plenty of options and speedy delivery. I logged in, placed an order before mid afternoon and my lenses arrived by morning the following day. All at no extra cost.

By from Unknown location on 10.09.2014 07:42

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it is getting expensive

Every time I am going to this website to order, it is getting more and more expensive. I am thinking leaving the website and find an orher way.

By from Unknown location on 10.09.2014 05:51

Company replied:

Hello Sandra, Thank you for your order and for taking the time to leave a review. We are sorry to hear that you are thinking of leaving us. Unfortunately the manufactures have continued to put their prices up to us and we had to make the difficult decision to increase the price on the Colorblends by a small amount. Our prices are still competitive when compared to the competition and we offer free First Class delivery on all orders. We greatly appreciate all feedback in helping us to deliver the best possible service to each of our customers and your comments will be passed onto our buying team. We hope that you will still consider us for your contact lens purchases and we are confident that price of the Colorblends will remain the same for the foreseeable future. Kind regards, Sophie Contactlenses.co.uk

, 10.09.2014 11:45

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quick delivery

Website was very easy to use and delivery was quick. Would use contactlenses.com again.

By from Unknown location on 10.09.2014 00:26

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Affordable, reliable and super speedy

Have ordered from these guys many times now (maybe 10 or so), lenses always arrive within 48 hours, sensibly packaged, and have never had a mistake (impressive given that all the different strengths obviously come in the same boxes). And on top of that, it's incredibly cheap. :)

By from Unknown location on 09.09.2014 21:15

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"""Exceeded All Expectations"""

Customer service and delivery excellent first time I have used Contact lenses uk and will certainly continue to be a future Customer. Would recommend without hesitation to anyone considering using their services.

By from Unknown location on 09.09.2014 19:33

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Amazing, quick service!

Always ships quickly and responds in a second if there is any problem. Super happy with both the product and the customer service!

By from Unknown location on 09.09.2014 18:26

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Prompt and professional.

Wouldn't buy anywhere else.

By from Unknown location on 09.09.2014 16:04

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Best in sight

I would highly recommend as I find the website easy to use, the quality brilliant, the despatch time is extremely quick and they keep you informed about your delivery too. Quality service.

By from Unknown location on 09.09.2014 15:51

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excellent

swift service lenses more comfortable than others i have purchased from my optician i will definetly order again

By from Unknown location on 09.09.2014 15:43

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Excellent, Excellent, Excellent!

I came across the website through google and thought I'd give them a try. I ordered them after 12pm and they were here the next day, FREE DELIVERY! And they were half the price I normally pay through the opticians. I would recommend to anyone that will listen.

By from Unknown location on 09.09.2014 14:19

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Cheap, Good and Reliable

I've bought my lenses from this company the last 3-4 years and I'm very satisfied with their prices and service. They notify when the order is despatched and the box is small enough to fit through the door which means that you don't have to be at home for delivery or go to the post office to pick up any missed deliveries. They always give you an estimated despath date and they've never been late. Only small minus is that occasionally my lenses have been out of stock and I've had to wait 1 or 2 weeks to get them delivered.

By from Unknown location on 09.09.2014 14:03

Company replied:

Hello Anja, Thank you for your order and for taking the time to leave a review. It is really great to hear that you are happy with the service we provide. The lenses you order are a more complex lens as they are for an astigmatism. Due to this we order them specially in from the manufacturer which can take a week or so. So it always best to order them in good time, however I am pleased that you have found our expected despatch dates accurate and we will always keep you informed of the progress of your order. All feedback is gratefully received and helps improve the service we offer. Kind regards, Sophie Contactlenses.co.uk

, 11.09.2014 10:06

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Great service, shame about huge price increases since starting to use service

Having found the site I have remained loyal since 2010 and only ever purchased lenses on this site. The service is reliable and the order is always prompt and correct. However the price of lenses has risen considerably over the years almost 50% difference. I just feel loyalty should be rewarded, not taken advantage of..

By from Unknown location on 09.09.2014 13:59

Company replied:

Hello Gary, Thank you for your order and for taking the time to leave a review. It is great to have loyal customers and we greatly value all our customers. We always offer the best possible price we can and would never want our customers to feel like they are being taken advantage of. Over the last few years we have had to considerable raise the price on all the Johnson & Johnson lenses and this was due to massive price rises to us from the manufacturer. We try as much as possible to absorb these costs, but sometimes we are unable to and the difficult decision is made to pass the extra costs onto our customers. The Johnson and Johnson lenses are one of the most expensive brands of lenses and currently we are just not able to offer them at a better price. I will pass your comments onto our buying and management teams as all feedback is valuable to us. We also continue to look for better value brands and lenses, and you can find these on our site. I do hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 11.09.2014 10:34

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Excellent, quick delivery with good communication

Good product, straightforward ordering interface. Good clear communication all the way through the process, appropriate sized robust packaging which varies depending on most suitable for order delivered reliably in a timely manner. Have been using them for years now without any problems and no plans to change, a good solid example of how to run a company which behaves in a way conductive to repeat business by adding value in the form of good process.

By from Unknown location on 09.09.2014 13:58

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FAST, RELIABLE, GOOD VALUE

I ALWAYS GO TO CONTACT LENSES ON LINE BECAUSE THEY ALWAYS RUSH MY ORDER THROUGH, IF I ORDER IN THE MORNING THEN THEY ARE ALWAYS DELIVERED THE NEXT DAY1 AMAZING, PARTICULARLY AS I USUALLY WAIT UNTIL I HAVE JUST A FEW LEFT BEFORE ORDERING. YOU CANNOT BEAT THE QUALITY OF PRODUCTS AND PRICE.

By from Unknown location on 09.09.2014 13:57

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faultless. super fast delivery. contact lenses were as described.

Excellent service. And I have found the contact lenses to be of a good quality. One minor problem is that the packaging wouldn't fit through my letter box (which is standard size) - so had to collect from the post office. The speed of delivery was excellent however. I certainly wouldn't hesitate to use again.

By from Unknown location on 09.09.2014 13:56

Company replied:

Hello Aaron, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer. Please accept our apologies though that the box did not fit through your letter box. We have tried to make our boxes as slim as possible to avoid the inconvenience to customers of having to pick up from the Post Office. I will pass your comments onto the design team. Also next time you order you could send us a quick email requesting a jiffy bag and if possible your order will be posted in a jiffy bag, which could ensure that it fits through the letter box. Kind regards, Sophie Contactlenses.co.uk

, 10.09.2014 11:03

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Excellent quality excellent service

Excellent quality and excellent service wouldn't use anyone else

By from Unknown location on 09.09.2014 11:24

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Prompt

After much prowling round the net settled on your company for choice of lenses. Ordering was easy and lens delivered promptly. I am well pleased with lenses so far

By from Unknown location on 08.09.2014 20:30

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Dependable rapid service without hassle

Fantastically easy to process and you get your contacts in a couple of days. Only wish that they were delivered in a slightly smaller box so they could fit through the post box. They always end up back at the post office. I've started getting them delivered to my husbands work to solve the problem.

By from Unknown location on 08.09.2014 20:21

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Excellent

I used to use Specsavers, but they let me down so many times that I had to look at other options. A friend recommended contactlenses.co.uk and I have never looked back. Good price, extremely fast delivery, occasional loyalty discounts, and it is easy to reorder. No faff, no fuss. Brilliant.

By from Unknown location on 08.09.2014 19:08

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perfect!

Goog product, good price, quick delivery. Well done.

By from Unknown location on 08.09.2014 18:28

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Fast service , excellent price

I have used them for several years now , high quality lenses at affordable prices and super fast delivery

By from Unknown location on 08.09.2014 17:40

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Good price, good product, fast delivery.

I buy this for my daughter, she has been using these for over a year and no complaints. They are affordable and the service is excellent.

By from Unknown location on 08.09.2014 16:41

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A very pleasant internet purchase.

Very easy to re order and super fast delivery. Thank you :)

By from Unknown location on 08.09.2014 16:25

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Can't believe I didn't do this years ago

Just so easy and I love the product... Will use again.

By from Unknown location on 08.09.2014 15:46

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good delivery and value for money

The lenses are comfortable and easy to use. I love them as I take them out at night and have fresh ones the following day.Very good quality too.

By from Unknown location on 08.09.2014 15:45

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Love these

I have been buying these for about two years and I love them. They are very comfortable and I usually wear them for about 12 hours. They are very good value for money too :)

By from Unknown location on 08.09.2014 14:44

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MOST RELIABLE SERVICE THAT I HAVE FOUND FOR ONLINE LENSES

I COULD NOT ASK FOR A BETTER SERVICE...VERY HAPPY TO USE ...Contactlenses.co.uk now. HIGHLY RECOMMEND

By from Unknown location on 08.09.2014 14:42

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No hassle service

Easy website, details pre stored, just a couple of clicks and my reorder is done, super fast delivery - completely satisfied

By from Unknown location on 08.09.2014 14:39

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Amazing and trustworthy!

I have been using this website for many years. I have never been let down. The products are great and delivery is super quick. I have recommended people to use this site and would recommend to others.

By from Unknown location on 08.09.2014 14:21

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Poor packaging

I was very disappointed when I received my order of grey FreshLook colourblend contact lenses because the lenses did not come in a FreshLook branded box or packaging. Instead it was simply wrapped up in plain paper. Given the cost of the lenses, I think this is not acceptable.

By from Unknown location on 08.09.2014 14:07

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Pretty Poor

I placed my order about a month a go and I am still waiting for my lenses. Its the first time I have used them so wont be placing a second order.

By from Unknown location on 08.09.2014 08:23

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience caused to you. Your order was placed on the 20th August, but not despatched until the 28th due to us having to wait for the payment to clear. The order was then returned to us as the address was incomplete. We contacted you to confirm the correct address details and today you provided the correct details and we have re-despatched you order to you. You order will be with you in 1-3 days. I am sorry that you feel our service has been poor. Customer service is very important to us and we value all feedback and use it to improve the service we offer. I hope you receive your order very soon and that you will consider us for future orders. Kind regards, Sophie Contactlenses.co.uk

, 08.09.2014 13:17

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Bloomin' fabulous

I was looking for an alternative lens supplier as my previous one could not get me lenses which I could wear comfortably despite me wearing lenses for 20+ years, they had changed their supplier, so I thought I would give these ago, and although I was wary about how reasonably priced they were, I have been pleasantly surprised. Popped them straight in not had any problems, comfortable from day one. Would definitely recommend.

By from Unknown location on 08.09.2014 07:51

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Quick and reasonably priced

What more could you want?

By from Unknown location on 07.09.2014 20:01

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Fast and simple.

Easy system to use and lenses are delivered very quickly. Ordering took me about 2 mins and lenses arrived in a couple of days

By from Unknown location on 07.09.2014 08:21

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very good products and fast delivery !

very good products and fast delivery !

By from Unknown location on 06.09.2014 20:31

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Efficient, excellent service and great product

I've ordered my lenses from contactlenses.co.uk for ages now and they're really great - no delays, exactly what you order and delivered in days - absolutely recommend them. They let you know when they're despatching, the website is easy to use - try them!

By from Unknown location on 06.09.2014 18:28

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Easy, quick delivery, recommended.

I have ordered from here numerous times and never had a problem. Price is good, delivery is always really fast, wouldn't go elsewhere.

By from Unknown location on 06.09.2014 17:06

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Rapid delivery, will be back again next month a*

Will be back next month to re order with no hassle, quick and easy. Thank you

By from Unknown location on 06.09.2014 14:46

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Always super efficient and reliable.

We regularly buy contact lenses from this site. Their service is superb, prices very competitive and our orders always arrive on time. Excellent - would highly recommend.

By from Unknown location on 06.09.2014 08:58

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A bit pricey

I like using this company as the site is easy and fast to navigate and order. Delivery was on time. I am prepared to pay a tad more for hassle free service.

By from Unknown location on 06.09.2014 06:43

Company replied:

Hello Graham, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer and our website. With regards to price we always offer the best price we can and try and be as competitive as possible, whilst still offering free delivery and excellent customer service. However I will pass your comments regarding price onto our buying team. Kind regards Sophie Contactlenses.co.uk

, 08.09.2014 10:20

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Incredible

I ordered my lenses Thursday evening last week, stressing a little as I had one day left on my monthly lenses and knowing how the post normally is, I thought I was going to have to struggle with my glasses until the lenses arrived the following week (we don't have weekend mail service here in Channel Islands). Incredibly, the lenses arrived Friday at 1pm........!!!!!! How do they do that? Regardless, brilliant service, reliable quality and help at hand if you need it! RL Guernsey

By from Unknown location on 05.09.2014 18:10

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Almost brilliant

Generally these guys are excellent, but I did run in to a frustrating problem if you want to re-order more than one previous order. Each time you select an old order to re-order, it deletes any previous selection products you have in your basket. In the end I just ordered each set of lenses, one at a time. Funnily enough it then warned me that I had only just ordered something and was I absolutely sure I wasn't re-ordering by mistake. One final small gripe is that when I was returned to their site following payment with Paypal, it informed me that the payment had not been successful. Fortunately I suspected it was fine and sure enough, as usual, the lenses (both orders) arrived the next day in double quick time. Generally great products as great prices and superfast. They just need to iron out some funnies on their website.

By from Unknown location on 05.09.2014 15:37

Company replied:

Hello Jon, Thank you for your orders and for taking the time to leave a review. I am glad you are happy with the products we offer and the delivery times. However I am sorry that you had some niggles with the website. We want customers to be able to order and use our website with ease and your feedback is very valuable to us. The PayPal error has now been fixed. With regards to the re-ordering problem I will pass this onto our developers for them to have a look at. I hope these issues did not cause you too much inconvenience and thanks again for your comments which will help us to improve our website. Kind regards, Sophie Contactlenses.co.uk

, 05.09.2014 16:02

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.