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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 1,401-1,450 of 15,675 items.
Fantastic company

I had forgotten to change the address on my order and Sophie went out of her way to help me resolve this issue. She was so helpful and organised a new delivery which I received the following day. I have been using this company for years now and they have always been excellent.

By from Unknown location on 14.06.2022 15:01

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Very impressed with the professionalism…

Very impressed with the professionalism and customer support from Sian in customer services. She has gone out of her way to make sure that my purchase and experience is of a high standard. As an existing customer Ii definitely will remain so and recommend to others. Sian you are an asset to the company. Thank you

By from Unknown location on 13.06.2022 17:12

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Great service when there was an issue…

Great service when there was an issue with delivery of my lenses - sorted it out really quickly. And as always, brilliant value

By from Unknown location on 12.06.2022 20:19

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More than perfect

One day i was used chat with need support.My agent was Andrew such a great attitude from this men(Thank you Andrew)hope you got some bonus... He send me replacment order with no charge.I am regular customer because prices are so good and services are great.For sure stay here for long

By from Unknown location on 12.06.2022 19:40

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100%recommend this company

I have used this company for my contact lenses for a couple of years. The service is always excellent, delivery is really quick and the lenses are superb quality. I've once ordered the wrong strength and they went above and beyond to get the correct strength out to me next day. 100% recommend

By from Unknown location on 12.06.2022 17:37

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Excellent

I started using this company in Covid when my usual supplier stopped working. I was so impressed I stayed with them. Delivery is always prompt and I have had no issues with the contact lenses. I buy Crystal Aqua and find them very comfortable to wear all day and evening.

By from Unknown location on 12.06.2022 16:56

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Great lenses

As always, very competitive prices and fast delivery, excellent service 👍

By from Unknown location on 12.06.2022 15:58

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Always excellent 👌🏾 Been using you…

Always excellent 👌🏾 Been using you for years and will never change

By from Unknown location on 12.06.2022 15:57

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Prices have crept up

Prices have crept up. In fairness so have prices generally

By from Unknown location on 11.06.2022 17:05

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Easy to place the order

Easy to place the order, unfortunately it didn't turn up, however, the response was terrific. New lenses where despatched on Friday and arrived Saturday. Non-delivery beyond their control and a quick, efficient response.

By from Unknown location on 11.06.2022 16:59

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first time buying online

first time buying online, went cheap, and these lenses were absolutely fine. they took a minute or so to settle into my eyes whereas my usual ones are pretty instant but otherwise no problems at all. worn lenses for 30years, but now just brief periods with them for sport.

By from Unknown location on 11.06.2022 16:22

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I realised that on Sunday evening I had…

I realised that on Sunday evening I had no lenses left and was due to go away for a short golfing break on the Wednesday. I clicked on Sunday night, paid a little extra for postage and they arrived Tuesday morning. Another perfect buy to door service. Amazing.

By from Unknown location on 10.06.2022 15:49

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Excellent service

Excellent service, been using Contactlenses.Co.Uk for many years now and recommend them highly.

By from Unknown location on 09.06.2022 20:08

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Yes its 5xs from me,nice lenses and the…

Yes its 5xs from me,nice lenses and the Vision is Perfect!

By from Unknown location on 09.06.2022 16:26

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Very happy with lenses and fast service

Very happy with lenses and fast service

By from Unknown location on 09.06.2022 15:54

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Great company to use

As always, an excellent service from start to finish. Easy ordering, low prices and quick delivery.

By from Unknown location on 09.06.2022 15:50

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Reliable and good

Always quick. The one time I had a no show they sorted it very quickly. Have been using them for about 10 years.

By from Unknown location on 07.06.2022 21:37

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No need to ask

No need to ask - efficient as always

By from Unknown location on 07.06.2022 21:23

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Great company with good affordable product

Excellent service with prompt delivery at reasonable costs. Good variety of various contact lenses at affordable prices.

By from Unknown location on 07.06.2022 20:51

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Needed urgent lenses

I contacted Sophie regarding getting some lenses for the wembley weekend. The service she provided was excellent. Got my lenses in time to see my match. Unfortunately they lost lol. Definitely recommend this company 1st class ☺

By from Unknown location on 07.06.2022 19:04

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Always very good service

Always very good service

By from Unknown location on 07.06.2022 16:51

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Super service

Superb service I wouldn't go anywhere else thankyou for a brilliant service

By from Unknown location on 07.06.2022 12:39

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I have used Contactlenses UK for many…

I have used Contactlenses UK for many years, their service is excellent.

By from Unknown location on 07.06.2022 06:59

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I have used your site for many years…

I have used your site for many years never had any issues .and if there are any very quickly resolved I recommend you to anyone I know .keep up the good work .

By from Unknown location on 06.06.2022 17:22

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Always good and reliable

Always good and reliable

By from Unknown location on 06.06.2022 16:35

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Excellent service as usual

Excellent service as usual - speedy and efficient

By from Unknown location on 06.06.2022 15:53

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Awesome products

Awesome products, prices and delivery.

By from Unknown location on 06.06.2022 15:50

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Goods arrived very quickly

Goods arrived very quickly. Excellent value for money. I will continue to buy from this site…its excellent!

By from Unknown location on 05.06.2022 17:24

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Best customer service ever

Best customer service ever

By from Unknown location on 05.06.2022 16:16

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It came when it was suppose to and I…

It came when it was suppose to and I was happy with that

By from Unknown location on 05.06.2022 02:21

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Really excellent service

Really excellent service, the lenses came promptly and well-packaged. I find the contacts I chose to be very comfortable and at a super price. Thank you.

By from Unknown location on 04.06.2022 19:27

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Very happy

Very happy. No fuss, waiting and a quality product. Would recommend without hesitation.

By from Unknown location on 04.06.2022 17:34

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Very professional fast delivery service…

Very professional fast delivery service thank you for all the help and got what I ordered a good price

By from Unknown location on 04.06.2022 16:44

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Always deliver what they promise

Always deliver what they promise. Have been ordering from contactlenses.co.uk for many years and they have never missed an order

By from Unknown location on 04.06.2022 16:05

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Quick prompt delivery as usual.

Quick prompt delivery as usual. Pleased to say since my last review the packaging has been changed. It's in a slimmer box which means it can be posted through the letter box. Thank you for responding to my view and taking action. Job well done...

By from Unknown location on 04.06.2022 15:49

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“No hassle” way to get your lenses

“No hassle” way to get your lenses. The Re-order functionality is great.

By from Unknown location on 02.06.2022 23:06

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Quick service,good alternative…

Quick service,good alternative suggestion for lenses that weren't in stock. Arrived promptly

By from Unknown location on 02.06.2022 19:57

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Always first class service and great…

Always first class service and great delivery!

By from Unknown location on 31.05.2022 19:36

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Excellent service again

As always the service was magnificent! Can't fault their service at all. Customer service was excellent.

By from Unknown location on 31.05.2022 16:14

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Have always been extremely happy with…

Have always been extremely happy with excellent service and delivery times - this time let down by very slow despatch and delivery

By from Unknown location on 31.05.2022 16:04

Company replied:

Hello Katrina, Thank you for taking the time to review our services. I am sorry that after all this time ordering with us, on this occasion we failed to deliver your order as quickly. I have passed this feedback on and one of our team will be in touch directly with you. Apologies for the inconvenience the delay may have caused. Kind regards Hayley

Hayley Brown, 06.06.2022 12:17

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Really quick service and the website is…

Really quick service and the website is really easy to use.

By from Unknown location on 31.05.2022 14:53

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Great products and fast delivery consistently

Always receive excellent service and fast delivery.

By from Unknown location on 31.05.2022 12:17

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Always order my lenses from here

Always order my lenses from here, they come super quick and are always stocked up on the ones I need!

By from Unknown location on 30.05.2022 16:01

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Simple, easy to navigate and quick to deliver

Simple, clear and easy to navigate website with a lot of choice. Very easy interface to select your lenses, strengths, amount and options. Speed of delivery is brilliant, notification and tracking are provided along the way too. Def recommend

By from Unknown location on 30.05.2022 15:50

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Very helpful asI was in the Uk with my…

Very helpful asI was in the Uk with my son and once they were in stock they were deliver next day. Great Service

By from Unknown location on 30.05.2022 15:21

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First time customer

First time trying this company. Order arrived within a week (around a holiday) and was accurate. The only reason I gave 4 stars is because the lenses I wanted to try (Crystal 1 Day) were on back order for 3 months, so I ordered another different sized pair (Crystal Aqua Daily). They don't fit properly, but decided to power through instead of returning because of the great value.

By from Unknown location on 30.05.2022 11:14

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Customer since 2008!!

Been ordering from contactlenses.co.uk for 2008. Always 10/10 customer service and never any issues with anything. Always a prompt delivery too! Wouldn’t recommend anyone else!

By from Unknown location on 30.05.2022 07:54

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I’ve been purchasing my contact lenses from contactlenses.co.uk for many years and I’ve never had a problem. Excellent service.

I’ve been purchasing my contact lenses from

By from Unknown location on 29.05.2022 17:25

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Trusted seller

Always efficient and great prices

By from Unknown location on 29.05.2022 16:03

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Very personal service

Very personal service. Can call to discuss your options; prescription, budget, use etc and they will guide you... and not to the most expensive product either. I've used them for myself (before I had laser surgery) and now for my daughter. Low price, not low quality or poor service.

By from Unknown location on 29.05.2022 16:00

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.