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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,401-1,450 of 15,704 items.
Great easy to navigate site

Great easy to navigate site. Very prompt delivery. Well packaged with no excess packaging.

By from Unknown location on 23.06.2022 21:48

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Great lenses

Great lenses, definitely good value will be buying again

By from Unknown location on 23.06.2022 15:56

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Easy to navigate website.

From the ease of navigating the website to place the original order to the very prompt delivery of the lenses and now receiving regular reminders to reorder........this has been a straightforward experience, even for a technophobe like me.

By from Unknown location on 23.06.2022 10:24

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Fast delivery

Fast delivery, great items at a great price will be ordering again.

By from Unknown location on 22.06.2022 23:53

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Perfect service every time .

I have used this company for many years now , and to this day have never let me down , they're on time , every time with there deliveries, help and advise . Many thanks contactlenses.co.uk team

By from Unknown location on 22.06.2022 16:16

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As much as I like these contact lenses…

As much as I like these contact lenses the individual packets need some work. When I separate them I often end up ripping the attached one and thus the contact dries up. This costs me money and is very frustrating

By from Unknown location on 22.06.2022 16:05

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Excellent service as always

Excellent service as always, fast and efficient. Highly recommend. Many Thanks.

By from Unknown location on 22.06.2022 15:48

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Even though my contract lenses I…

Even though my contract lenses I ordered were not in stock I didn't wait too long. They arrived on the date I was emailed. For some reason the packaging has changed again and the box does not fit through the letter box. It was left in the porch on this occasion. Needs to be packed in a smaller slim line box that can fit through the letter box

By from Unknown location on 21.06.2022 17:14

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Very pleased 😀 excellent service and…

Very pleased 😀 excellent service and quick ✌🏻👍🏻✌🏻

By from Unknown location on 21.06.2022 16:31

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Great lenses and really fast service

Great lenses and really fast service. Would not hesitate to recommend.

By from Unknown location on 21.06.2022 16:14

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World class service at its finest!

World class service at its finest! Amazing customer support, amazing prices, next day delivery without miss, contactlenses.co.uk is a prime example of how a company should be operating. Thank you so much, wising your company all the success.

By from Unknown location on 21.06.2022 14:17

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Very good recommend

Very good recommend

By from Unknown location on 21.06.2022 12:01

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Very efficient and of good quality

Very efficient and of good quality

By from Unknown location on 20.06.2022 15:58

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Professional and reliable service

Professional and reliable service

By from Unknown location on 20.06.2022 14:17

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Can’t fault them

Was on holiday in Italy for 2 months and couldn’t get on with some replacement lenses. They sent out my original choice of lenses to Italy and they arrived in 5 days. Can’t fault their customer service in particular Danielle who went the extra mile.

By from Unknown location on 20.06.2022 08:26

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Excellent service

Excellent service

By from Unknown location on 19.06.2022 22:54

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Fantastic ordering as usual

Fantastic ordering as usual. Great stocks, delivered on time. minimal fuss, and so easy… the only site I’ll use for contact lenses.

By from Unknown location on 19.06.2022 15:50

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Excellent service super quick delivery…

Excellent service super quick delivery cannot fault them thank you!!!

By from Unknown location on 18.06.2022 21:09

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Not happy with my last order

Not happy with my last order. Paid for next day delivery as I had ran out and cant drive wirhout but didnt arrive till late the second day

By from Unknown location on 18.06.2022 16:43

Company replied:

Hello Olivia, Thank you for your review and raising the delayed next day delivery with us. I can see on the tracking info that it was delivered 1 day late and I am very sorry for this. One of our team will be in touch directly to resolve this for you. Apologies again, Kind regards Hayley

Hayley Brown, 22.06.2022 19:43

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So helpful...

Received my first order very quickly but the lenses I was sent irritated my eyes. I contacted the company and received a quick reply from Sophie who after learning I was going on holiday that week went above and beyond to ensure I had some lenses more suitable for my eyes in time. These lenses are so comfortable even after all day in the sun and swimming. Will definitely be ordering again, thank you.

By from Unknown location on 18.06.2022 16:22

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I’m very impressed with the service

I’m very impressed with the service! Very quick delivery time and the lenses I got are more comfortable than from Vision Express (plus, MILES cheaper!) Will definitely order again.

By from Unknown location on 18.06.2022 16:11

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I always order with…

I always order with contactlenses.co.uk. They are so fast at delivering and have loads of options and are very affordable. Brilliant service as always!

By from Unknown location on 17.06.2022 17:17

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Fantastic prices

Fantastic prices, great quality lenses, quick delivery all great 👍

By from Unknown location on 17.06.2022 16:44

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Great lenses

Great lenses, great price and fast delivery.

By from Unknown location on 17.06.2022 16:00

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Great Company!

Immediately my contact lenses were ordered, I was kept informed throughout, from when the order was received, packed and dispatched.

By from Unknown location on 17.06.2022 15:55

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Great

Great! Easy and simple ordering process. No hassle, straight to your door. Thanks.

By from Unknown location on 16.06.2022 09:53

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Excellent customer service!

I got sent an alternative brand as the one I usually order was out of stock but unfortunately it did not work for me. I reached out to customer services panicking as I was leaving for holiday in a few days and didn’t have any spare contacts to use. The very kind lady I spoke to sent a new brand to me that same day in the hopes that it would arrive before I leave for holiday. And it did (despite the bank holidays)!! I’m so grateful! Brilliant customer service! 👏🏼

By from Unknown location on 14.06.2022 16:42

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Very fast service

Very fast service, ordered and delivered in 48 hrs. That'll do for me. Comprehensive selection of lenses, my go to site for contact lenses.

By from Unknown location on 14.06.2022 16:30

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I appreciate everything’s going up…

I appreciate everything’s going up but….I felt rather misled. I received a notification when ordering my usual contacts that the price had changed. It was going up from £7.50 to £8, which I didn’t think was too bad. However, when the contacts arrived, instead of having 6 in a packet there was only 3! So, the price per contact has gone from £1.25 to a whopping £2.67 - more than a 100% increase! As I say, I appreciate that cost of living is going up, but that’s ridiculous. Congratulations, you’ve lost yourself a loyal customer.

By from Unknown location on 14.06.2022 15:57

Company replied:

Hello Andrew, Thank you for your review. I am sorry that the price increase has affected you directly. The lenses you ordered on this occasion are different to your previous due to them not being instock. The lenses you ordered are a more premium lens which reflects in the price difference. One of our team will be in touch directly to discuss this further. Apologies again, Kind regards Hayley

Hayley Brown, 16.06.2022 18:11

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Fantastic company

I had forgotten to change the address on my order and Sophie went out of her way to help me resolve this issue. She was so helpful and organised a new delivery which I received the following day. I have been using this company for years now and they have always been excellent.

By from Unknown location on 14.06.2022 15:01

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Very impressed with the professionalism…

Very impressed with the professionalism and customer support from Sian in customer services. She has gone out of her way to make sure that my purchase and experience is of a high standard. As an existing customer Ii definitely will remain so and recommend to others. Sian you are an asset to the company. Thank you

By from Unknown location on 13.06.2022 17:12

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Great service when there was an issue…

Great service when there was an issue with delivery of my lenses - sorted it out really quickly. And as always, brilliant value

By from Unknown location on 12.06.2022 20:19

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More than perfect

One day i was used chat with need support.My agent was Andrew such a great attitude from this men(Thank you Andrew)hope you got some bonus... He send me replacment order with no charge.I am regular customer because prices are so good and services are great.For sure stay here for long

By from Unknown location on 12.06.2022 19:40

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100%recommend this company

I have used this company for my contact lenses for a couple of years. The service is always excellent, delivery is really quick and the lenses are superb quality. I've once ordered the wrong strength and they went above and beyond to get the correct strength out to me next day. 100% recommend

By from Unknown location on 12.06.2022 17:37

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Excellent

I started using this company in Covid when my usual supplier stopped working. I was so impressed I stayed with them. Delivery is always prompt and I have had no issues with the contact lenses. I buy Crystal Aqua and find them very comfortable to wear all day and evening.

By from Unknown location on 12.06.2022 16:56

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Great lenses

As always, very competitive prices and fast delivery, excellent service 👍

By from Unknown location on 12.06.2022 15:58

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Always excellent 👌🏾 Been using you…

Always excellent 👌🏾 Been using you for years and will never change

By from Unknown location on 12.06.2022 15:57

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Prices have crept up

Prices have crept up. In fairness so have prices generally

By from Unknown location on 11.06.2022 17:05

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Easy to place the order

Easy to place the order, unfortunately it didn't turn up, however, the response was terrific. New lenses where despatched on Friday and arrived Saturday. Non-delivery beyond their control and a quick, efficient response.

By from Unknown location on 11.06.2022 16:59

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first time buying online

first time buying online, went cheap, and these lenses were absolutely fine. they took a minute or so to settle into my eyes whereas my usual ones are pretty instant but otherwise no problems at all. worn lenses for 30years, but now just brief periods with them for sport.

By from Unknown location on 11.06.2022 16:22

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I realised that on Sunday evening I had…

I realised that on Sunday evening I had no lenses left and was due to go away for a short golfing break on the Wednesday. I clicked on Sunday night, paid a little extra for postage and they arrived Tuesday morning. Another perfect buy to door service. Amazing.

By from Unknown location on 10.06.2022 15:49

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Excellent service

Excellent service, been using Contactlenses.Co.Uk for many years now and recommend them highly.

By from Unknown location on 09.06.2022 20:08

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Yes its 5xs from me,nice lenses and the…

Yes its 5xs from me,nice lenses and the Vision is Perfect!

By from Unknown location on 09.06.2022 16:26

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Very happy with lenses and fast service

Very happy with lenses and fast service

By from Unknown location on 09.06.2022 15:54

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Great company to use

As always, an excellent service from start to finish. Easy ordering, low prices and quick delivery.

By from Unknown location on 09.06.2022 15:50

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Reliable and good

Always quick. The one time I had a no show they sorted it very quickly. Have been using them for about 10 years.

By from Unknown location on 07.06.2022 21:37

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No need to ask

No need to ask - efficient as always

By from Unknown location on 07.06.2022 21:23

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Great company with good affordable product

Excellent service with prompt delivery at reasonable costs. Good variety of various contact lenses at affordable prices.

By from Unknown location on 07.06.2022 20:51

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Needed urgent lenses

I contacted Sophie regarding getting some lenses for the wembley weekend. The service she provided was excellent. Got my lenses in time to see my match. Unfortunately they lost lol. Definitely recommend this company 1st class ☺

By from Unknown location on 07.06.2022 19:04

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Always very good service

Always very good service

By from Unknown location on 07.06.2022 16:51

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.