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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14155
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15672 customer reviews
4.8

Customer Reviews

Showing 101-150 of 15,675 items.
Great customer service

Ordered the lenses and they arrived the next day!

By from Unknown location on 07.05.2024 15:48

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Good service all round.

Good service all round.

By from Unknown location on 06.05.2024 20:53

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Very good and speedy delivery as usual!

Very good and speedy delivery as usual!

By from Unknown location on 06.05.2024 17:53

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Brilliant service

Brilliant service, as always! I received my lenses the next day.

By from Unknown location on 06.05.2024 16:43

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Does what it says on the tin

Does what it says on the tin - great value for a great product - quick and no fuss - always an alternative offered it you've run out of something

By from Unknown location on 06.05.2024 16:20

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Quick to purchase

Quick to purchase, and delivery next day..

By from Unknown location on 05.05.2024 07:53

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Very good experience

I've ordered my contact lenses on multiple occasions. Always fast postage, and helpful staff when things need to be queried.

By from Unknown location on 03.05.2024 16:11

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Great service fast delivery simple to…

Great service fast delivery simple to order and absolutely no hassle at all.

By from Unknown location on 01.05.2024 19:05

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Fantastic company

Fantastic company. Would highly recommend. They are extremely efficient in what they do. I always order my contact lenses from Contactlenses.co.uk. Thank you!

By from Unknown location on 30.04.2024 22:16

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Always helpful receptionist and fast…

Always helpful receptionist and fast delivery.

By from Unknown location on 30.04.2024 16:05

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Excellent prompt service

Excellent prompt service

By from Unknown location on 30.04.2024 16:02

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Excellent service

Excellent service, quick delivery.

By from Unknown location on 30.04.2024 15:49

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Contact lenses were fine but the box…

Contact lenses were fine but the box was dented.

By from Unknown location on 27.04.2024 15:51

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I have been using contactlenses.co.uk…

I have been using contactlenses.co.uk for the last 10 years now and has always been a great service.

By from Unknown location on 27.04.2024 08:36

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Love their Crystal brand of lenses…

Love their Crystal brand of lenses which are cheap and comfortable. Unfortunately, not always in stock but this is shown before ordering so I have the option of choosing something different. Delivery is super fast.

By from Unknown location on 25.04.2024 17:17

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Quick delivery and good quality

Always such a fast service and postage, it’s brilliant. Been buying from here for years and always very good quality contact lenses

By from Unknown location on 24.04.2024 17:20

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Excellent service every time!

Excellent service every time!

By from Unknown location on 24.04.2024 16:15

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Exceptional customer service

I have used contactlenses.co.uk for a number of years, and have always had good experiences. The latest experience far exceeded even the usual orders. After there was a problem with my delivery, i contacted the team and received a response from Sophie, who was able to re-send my order, to a new address for it to be delivered less than 24 hours later. Sophie was attentive, helpful and fast to reply. I’ll continue using the company for as long as I need contacts!

By from Unknown location on 24.04.2024 14:08

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Exemplary service again

Exemplary service again. Received an email saying my order was being dispatched . . . arrived next day!! Superb service and very easy reordering. Thank you.

By from Unknown location on 23.04.2024 17:10

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Have used them for years and they ship…

Have used them for years and they ship the same day. Never had any issues, will keep using them.

By from Unknown location on 23.04.2024 13:32

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Perfect delivery was next day 5star…

Perfect delivery was next day 5star service and cheapest on the internet thanks again will be ordering soon

By from Unknown location on 17.04.2024 17:01

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Best service and delivery!

I’ve been ordering contacts from these guys for over 10 years now and they remain one of the only companies I’ve dealt with in the U.K. as consistently good. Customer service is great, delivery time always within 2-3 days. Just refreshing to have this in a time where services in the U.K. are going downhill! Thank you Contactlense co uk!

By from Unknown location on 16.04.2024 03:08

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No fuss service and quick delivery

No fuss service and quick delivery

By from Unknown location on 14.04.2024 17:10

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Great customer service

Only been using this company for a short time but when I ordered wrong lenses Sophie quickly put things right for me and was extremely helpful. Crystal Hydro lenses are brilliant too.

By from Unknown location on 10.04.2024 08:25

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Order, wear, love, repeat…

I get the lenses I like the most at a great price and they are also shipped out to me really quickly. I am a forever returning customer.

By from Unknown location on 08.04.2024 17:22

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Always fast shipping and easy to…

Always fast shipping and easy to reorder.

By from Unknown location on 08.04.2024 15:55

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Amazing customer service

Amazing customer service when hadn’t received my lenses team sent to great lengths to get me alternatives to arrive before my holiday!

By from Unknown location on 06.04.2024 20:00

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The company are so easy to deal with…

The company are so easy to deal with and great prices

By from Unknown location on 06.04.2024 17:03

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Excellent customer service agents and…

Excellent customer service agents and excellent products, don't buy lenses from anywhere else

By from Unknown location on 06.04.2024 15:48

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Consistently good

Always prompt, reliable, easy to use website, and good prices.

By from Unknown location on 06.04.2024 12:26

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Reliable as always

As always. Lenses arrived promptly. Great customer service 👍🙂

By from Unknown location on 05.04.2024 21:55

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Great customer service and super fast…

Great customer service and super fast delivery

By from Unknown location on 05.04.2024 15:47

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Great service used for years

Great service used for years

By from Unknown location on 02.04.2024 15:48

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Great service

Great price, good quality lenses, fast delivery Very pleased

By from Unknown location on 01.04.2024 21:52

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I have ordered several times contacts…

I have ordered several times contacts and as always a perfect experience. Good explanation about different type of lenses. Kept updated about the shipment minute to minute and even a dispatch on Sunday was extraordinary. All in all highly recommended.

By from Unknown location on 01.04.2024 14:51

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very good,super fast shipment.my…

very good,super fast shipment.my problem is my lenses are quite particular so the never have any in stock which means they have to come direct from the supplier which can take upto 10 day. How about ordering jusyt a few boxes so i can get fast delivery.

By from Unknown location on 31.03.2024 21:34

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Easy to order really fast delivery

Easy to order really fast delivery. Can't fault at all

By from Unknown location on 31.03.2024 16:09

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Amazing support team

Amazing support team! And good delivery service. Thank you so much. I really appreciate your customer service team.

By from Unknown location on 30.03.2024 16:52

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Great service

Great service. Fast delivery,great lenses.

By from Unknown location on 29.03.2024 18:51

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accurate experience …

this was a really fast experience and it was accurate

By from Unknown location on 28.03.2024 18:50

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Easy to reorder

Easy to reorder, delivered on time.

By from Unknown location on 28.03.2024 18:43

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Excellent service

Also always, excellent and timely service.

By from Unknown location on 28.03.2024 17:35

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Highly recommend

This company stocks a very good range of lenses. I have an unusual prescription strength and have struggled to find it in the past. This company almost always have it. The lenses are comfortable and are reasonably priced. They always dispatch quickly and I receive them well packaged and in good time. This will now always be the 1st place I check for my contact lenses in future.

By from Unknown location on 27.03.2024 12:57

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Easy to order and speedy service

Easy to order and speedy service

By from Unknown location on 26.03.2024 18:51

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Perfect

Perfect! Very fast delivery to the US and the prices are actually better then in the US. I will definitely buy from here again.

By from Unknown location on 26.03.2024 14:52

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Excellent …..

Excellent …..

By from Unknown location on 22.03.2024 16:57

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Contact Lense Orsers

I always use Contactlenses.co.uk, very easy to use website & good communication on status of order

By from Unknown location on 22.03.2024 16:55

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Never had a problem

Have used contact lenses.co.uk regularly over the past three years and have never had a problem. The ordering process is simple and I’m always amazed how quickly the lenses arrive. Their fulfilment operation must be something else. They frequently arrive the next day - even using regular first class post. The lenses themselves are well-packaged and arrive safely. I would recommend them to anyone. Just make sure you have your prescription ready for the first order. The more detailed the better to ensure you pick the right lenses for you.

By from Unknown location on 21.03.2024 19:05

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I wasn't happy this time

I wasn't happy this time. I always order from here as I always get my contact lenses a day or 2 days after ordering them. But this time round they didn't arrive for 5 days. Do I was without contact lenses. Disappointed really. I rely on them coming soon. Hence why I use them

By from Unknown location on 20.03.2024 22:10

Company replied:

Hello Tara Thank you for your feedback. I am sorry to hear that your order did not arrive as quickly as usual. I can confirm after you placed your order at 21.18 on the 8th March, our fulfillment team despatched your order on the 9th March. It is unfortunate that on this ocassion our delivery partners did not manage to deliver them the following day which is usually what happens. I can see that you did get in touch with our team who provided you with some information to help. Im pleased your order did reach you, albeit a little later. Apologies again and for the inconvenience caused. Kind regards Hayley

Hayley Brown, 21.03.2024 13:12

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Always kept updated and speedy…

Always kept updated and speedy delivery, which is ideal as I always realise I’m running out of contact lenses when I’ve run out of contact lenses

By from Unknown location on 17.03.2024 17:27

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.