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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 1,451-1,500 of 15,675 items.
A brilliant service big thanks

A brilliant service big thanks

By from Unknown location on 28.05.2022 23:37

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Have been ordering for a few years now…

Have been ordering for a few years now and always brilliant service Quality contacts and speedy delivery. Easy to re order. A must

By from Unknown location on 28.05.2022 19:31

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They send me what I ordered and…

They send me what I ordered and quickly. Nothing else to say really.

By from Unknown location on 27.05.2022 19:50

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Order and arrived just over 24 hours…

Order and arrived just over 24 hours later great service

By from Unknown location on 27.05.2022 15:56

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quality lenses

I used to have my lenses from specsavers,but,they became to expensive,i find these lenses better and delivery is excellent just a couple of days,my wife will be ordering soon,the price is right.

By from Unknown location on 27.05.2022 15:52

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As good as always.

As good as always.

By from Unknown location on 24.05.2022 18:51

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I ordered two sets of contacts and…

I ordered two sets of contacts and dispatched and delivered beyond believe. Fast and accurate. Super communication throughout the process from order to delivery. Highly recommended company. First class and 100%.

By from Unknown location on 24.05.2022 16:39

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Always a smooth and efficient service

Always a smooth and efficient service

By from Unknown location on 23.05.2022 20:04

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A great buying experience.

I use this site to order and reorder contact lenses for my granddaughter. From the initial web search to find the correct lenses to receiving them promptly to reordering when reminded the experience has been very simple. Even for a technophobe like me.

By from Unknown location on 23.05.2022 19:06

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Delivered next day

I have a repeat order. When I ordered online, I received the item by post the next day! Excellent service and a good product.

By from Unknown location on 23.05.2022 16:15

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Always an extremely fast delivery

Always an extremely fast delivery, and there's never been a problem with any of my orders, for almost ten years. A very impressive service, and great prices.

By from Unknown location on 23.05.2022 11:34

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Excellent service every time

Excellent service every time. Great prices and arrive well packaged. Would highly recommend.

By from Unknown location on 22.05.2022 22:41

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Always brilliant service

Always brilliant service

By from Unknown location on 22.05.2022 18:17

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Brilliant customer service

Brilliant customer service, o made an error which was corrected and they refunded me very quickly, always use them and always recommend..

By from Unknown location on 22.05.2022 16:17

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Efficient, Easy and Amazing. Highly Recommended.

I have been using Contactlenses.co.uk for several years now and have never had an issue with ordering or receiving my orders within a few days. I often have to make ad-hoc orders so that I can be sure to have enough lenses while I am traveling, as well as having enough for when i get back. Always get my contacts in time. Efficient, Easy and Amazing. Highly Recommended.

By from Unknown location on 22.05.2022 12:59

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Easy efficient ordering

Easy efficient ordering with great communication, delivery much faster than my local optician with a good choice of lenses

By from Unknown location on 22.05.2022 08:25

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Superfast

Superfast, reliable, reorder - excellent service!

By from Unknown location on 22.05.2022 08:23

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Absolutely amazing service as usual

Perfect service

By from Unknown location on 21.05.2022 22:46

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I buy my daily contact lenses from…

I buy my daily contact lenses from Contactlenses because they have an excellent service, I can’t fault them at all. It’s extremely easy ordering and fast delivery. The lenses are great quality and am able to wear them every day, all day.

By from Unknown location on 21.05.2022 21:34

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Great service as usual.

Great service as usual.

By from Unknown location on 21.05.2022 17:57

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Great service fast delivery 2...

Great service fast delivery 2...

By from Unknown location on 21.05.2022 16:23

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Very good service all round.Had one…

Very good service all round.Had one instance where the wrong brand was sent out.Problem solved fast and was sent correct lenses quick.Keep up the good work.

By from Unknown location on 21.05.2022 15:50

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Really good service

Really good service, easy to use website, good quality products, and prompt customer service if I ever have an issue. Would definitely recommend.

By from Unknown location on 20.05.2022 19:42

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Reliable but now often takes 3 days…

Reliable but now often takes 3 days instead of previous one. Considering prices have risen 25percent over the last few months this smells of profiteering?

By from Unknown location on 20.05.2022 19:10

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Been using the service for over a…

Been using the service for over a decade. Flawless.

By from Unknown location on 20.05.2022 15:51

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Rubbish

Rubbish. You delivered to my old address despite the fact I have updated my new details.

By from Unknown location on 20.05.2022 15:49

Company replied:

Hello, Thank you for your review. I am sorry your delivery was sent to an old address. I have checked and we have only 1 delivery address registered for you on your account and no amendments have been made on previous orders. Apologies for any inconvenience caused. A member of our team will be in touch to confirm your address for any future orders. Kind regards Hayley

Hayley Brown, 23.05.2022 10:57

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Absolutely disgusting customer service

Absolutely disgusting customer service. I put my lenses in from 2 new packs and couldn’t see whatsoever. After a few days I realised they had sent me the wrong lenses. I was sent +2.50/+3.50 instead of -2.50/-3.50. I rang customer service and the attitude was disgraceful. There was no apology about the fact that I was unable to see for 3 days. I was just told that as a good will gesture they would send replacement lenses out. I explained how totally inconvenient this mistake had been as I had to drive to work, plus try to work with limited vision. I was then told I was being rude! A few months previously, I was waiting for over a week for my lenses, having to wear daily lenses 2 days at a time. I rang and they told me they were out of stock. At no point was I informed of this. My money was taken and after reading my order on email observed that delivery would be in July. I ordered them in March.

By from Unknown location on 18.05.2022 22:23

Company replied:

Hello Sharon, Thank you for your review. I am sorry to hear that your recent experience was not as positive as we would of expected. Looking at your account I can see that the order for + powered lenses was made in error by yourself, however we were more than happy to replace your order FOC with an alternative, more expensive lens we had instock. This replacement order was also sent on a priority delivery to avoid any further delay to you. Due to how inconvenienced you were and unhappy, we also sent a discount voucher for any future order made with us. Apologies again for the inconvenience that you experienced. A member of our team will be in touch to discuss this further with you. Kind regards Hayley

Hayley Brown, 23.05.2022 11:05

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Great service

Great service. Quick delivery

By from Unknown location on 18.05.2022 21:49

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One of the best customer services I've…

One of the best customer services I've come across.

By from Unknown location on 17.05.2022 23:14

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Great service and prices

Great service and prices. Always kept well informed as to the status of your order.

By from Unknown location on 17.05.2022 22:41

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I have been ordering contact lenses…

I have been ordering contact lenses from you, for a while now. I have to say that I find the lenses very good and the service is first class.

By from Unknown location on 16.05.2022 15:49

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quick, easy and value for money

Quick and easy order process, good range of lenses. Order was quickly despatched and received and good value for money. Would definitely use again

By from Unknown location on 15.05.2022 23:14

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Always great

Always great. Thank you

By from Unknown location on 15.05.2022 21:07

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good service

good service - they provided what I paid for in fair time

By from Unknown location on 15.05.2022 20:19

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Happy with the service

Happy with the service, price, quality etc. However would like to to see if more letter box friendly transit packaging could be used.

By from Unknown location on 15.05.2022 15:51

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Have been using contactlenses.co.uk for…

Have been using contactlenses.co.uk for years with no problems. Recently had an order that Royal Mail damaged, with lenses all missing! contactlenses .co.uk replaced immediately using DPD on next day delivery. Great customer service and great value lenses.

By from Unknown location on 14.05.2022 23:14

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Always excellent service

Always excellent service, more reliable than opticians at the moment. I highly recommend contactlenses.co.uk.

By from Unknown location on 14.05.2022 18:16

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Arrived within a few days and very…

Arrived within a few days and very pleased the packaging has been changed so it fits through the letter box

By from Unknown location on 14.05.2022 16:16

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Great price and very comfortable

Great price and very comfortable, my new monthly contact lens choice.

By from Unknown location on 14.05.2022 16:10

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I have been purchasing my contacts from…

I have been purchasing my contacts from here for a few years now. Never had any problems. This month I placed my order then later in the morning I realised I had ordered the incorrect prescription, I contacted the chat just to see if I could send them back when they arrived and have the correct prescription sent out. The advisor checked and the order had just went into production, she managed to cancel this and order the correct prescription. She then came back and advised the prescription I needed was out of stock however they would send out a different kind in the correct prescription. Nearly double the price however there would be no increase to myself. The service was fantastic and I will continue to buy from here. Delivery is always quick and you receive emails every stage of the process.

By from Unknown location on 14.05.2022 15:51

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Excellent service

Excellent service, great quality. Will continue to use long term

By from Unknown location on 13.05.2022 17:04

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Always good service & reasonalbly priced

Always good service & reasonalbly priced

By from Unknown location on 13.05.2022 12:08

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First class service

First class service. Incredibly speedy delivery. Highly recommend.

By from Unknown location on 12.05.2022 11:26

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I have been using this company for many…

I have been using this company for many years without any problems with the ease of ordering, speed of delivery or with the lenses supplied. I highly recommend others to try for themselves to see how good they are. Many thanks to the team at Contactlenses.co.uk

By from Unknown location on 11.05.2022 16:49

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purchase of contact lenses

have used this company for many years, never had any problems/issues - would highly recommend

By from Unknown location on 11.05.2022 14:25

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I ordered the wrong contact lenses so i…

I ordered the wrong contact lenses so i emailed them and the response was very fast they sent me my contacts out straight away as i was going on holiday and only had a few days left the service was Excellent.

By from Unknown location on 11.05.2022 09:28

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Rapid delivery

Rapid delivery, straightforward site to use. I love you.

By from Unknown location on 10.05.2022 17:10

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Really efficient and the prices are great!

Really efficient and the prices are reasonable. I have been using this company again and again and will continue to!

By from Unknown location on 10.05.2022 15:54

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Great service good price !

Great service good price !

By from Unknown location on 09.05.2022 20:34

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Value for money

Cannot fault them. Fast delivery. Tracking information.

By from Unknown location on 09.05.2022 20:01

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.