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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,151-15,200 of 15,694 items.
service as usual on others..

Little to expensive with lazy dellivery..already found heaper and quicker as getlenses....so nothing extraordinary from your service...unfortunetully ill be change your service

By from Unknown location on 12.07.2014 17:04

Company replied:

Hello Mariusz, Thank you for your order and for taking the time to leave a review. I am sorry to hear that you are unhappy with the delivery time of your lenses. As your prescription is for toric lenses they can take a little longer than usual to despatch. We normally send your lenses to you within 3 days, however this time your order was for a different brand which took a bit longer. We did still despatch within 4 days but can appreciate that this could have caused some inconvenience. With regards to price, we do keep are prices as low as we can and offer free delivery on all orders. However I will pass you comments onto our buying team. I hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 14.07.2014 10:18

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Brilliant - cheap and fast

I've used this site for years now and love how cheap the options are and the speed they get delivered, usually through the door 2 days after being ordered. Returns are easy too. Great service.

By from Unknown location on 12.07.2014 15:04

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quick reliable

Great service

By from Unknown location on 12.07.2014 14:33

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Delivered promptly.

Easy online ordering. Prompt delivery - ordered on Wed evening and delivered Fri morning. Lenses are comfortable in use. Good price. Will use this supplier again.

By from Unknown location on 12.07.2014 14:19

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Sorted!

Good prompt service!

By from Unknown location on 12.07.2014 13:57

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Fantastic!!

Absolutely fantastic service! Always deliver lenses right away (usually next day) which is very important when you run low!!! A++++++

By from Unknown location on 12.07.2014 13:51

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Perfect.

Well, I usually pay 7.50 for monthly lenses from a well known opticians. However, as I am going on holiday, I wanted to take along some dailies for ease. I ordered these without problem. Was kept up to date all along the process from preparing to dispatching the goods. They arrived before I expected- really super fast delivery. And I popped a pair in just to test how they are and they are spectacular quality. Really really pleased.

By from Unknown location on 12.07.2014 13:14

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Outstanding reliable trustworthy

Staff are always helpful even when you may have missed the deadline slightly for next day delivery. The only time they didn't arrive was the postmans fault . So sure I am of the excellent service I ran up the road after him and sure enough there were my lenses in the bottom of his bag. I would recommend this company without reservation.

By from Unknown location on 12.07.2014 08:18

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'Eye' can see clearly now the rain has gone! (Allegedly)

Ordered contact lenses which arrived promptly - I was worried I was going to miss the few sunny days of summer and I wanted to wear my sunglasses! Luckily the lenses arrived in a jiffy and bonus! They were cheap - the crystal lenses are good for the price - I think the focus lenses are more comfortable but I would order again - vision was clear however they can feel dry after a few hours! Thank goodness they came so quickly - have not needed sunglasses for a while now...

By from Unknown location on 11.07.2014 21:40

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Quick

Great price and quick delivery

By from Unknown location on 11.07.2014 21:28

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quick and convient

Really reliable, thank goodness as I am quite dependant

By from Unknown location on 11.07.2014 21:26

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There are lots of different lenses to choose from and the delivery time is excellent.

They have a large selection of lenses to choose from. There are lots of reviews from other people to help you decide the best lenses for you. They are really good value and as long as you know your prescription they will save you lots of money ordering from them. The delivery is really quick I live in the Channel Islands and I still get next day delivery. I would highly recommend this site to anyone.

By from Unknown location on 11.07.2014 18:29

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Sent out replacement contacts with out question

Not normally one to bother writing reviews as there's nothing in it for me, but one thing stood out so I thought I'd mention, credit where credits due an all that! Royal mail dropped my contacts box in the street so I never received an order once, called them up and explained and they sent out another box no questions asked which arrived in a couple of days which was good. Turns out someone had picked them up off the street and ending up dropping them around to my houseabout 2 weeks later, 2 for the price of one! Point of the matter is, the company trusted the customer and that's what's important, so I'm a repeat customer now due to this, and the fact that they're lenses are cheap (own brand) and suit my eyes perfectly, they all come from the far East so you're essentially buying tk naxx brand names at cut down prices as your not paying for one of the big names. Give them a shot for 15 quid a monthly daily set what do you have to loose!

By from Unknown location on 11.07.2014 18:17

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Excellent service from Contactlenses.co.uk

It can take 10 days from ordering to receipt, but they have to be made up, so I factor that in and they've never been late.

By from Unknown location on 11.07.2014 16:08

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excellent service experience as a 1st time customer

Very simple website. The order was completed in seconds and I received my new lenses the next day. I will use this site for all lense replacements from now on. Highly recommend.

By from Unknown location on 11.07.2014 16:00

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Best Service

Not only the lenses were promptly delivered they are also better then the ones I have previously used. Highly recommend!

By from Unknown location on 11.07.2014 15:06

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Excellent!

I have ordered my contactlenses from this website for over 4 years and have never had any problems. They are usually dispatched the same day of ordering and arrive by midday the next day. At one point, my contacts got lost in the post. As soon as I rang the customer service help line they made sure that another package was dispatched straight away without any extra charge. If they don't have the lenses I normally buy in stock, they will always offer an upgrade to a more expensive contact lens without charging extra. I am very happy with the level of service from this company and would never hesitate to recommend this company to anyone.

By from Unknown location on 11.07.2014 14:55

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Excellent .

Excellent & quick service . Have been using contact lense by post for many years now . & never had a problem . 100% recommend them.

By from Unknown location on 11.07.2014 14:44

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fast, brilliant

Very quick and great website

By from Unknown location on 11.07.2014 14:44

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great service as always

great speedy service - wouldn't hesitate to recommend

By from Unknown location on 11.07.2014 14:22

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Exceptional choice coupled with amazing value equals satisfied loyal customer

Great choice, fast delivery, recently stated 8th was the expected delivery as out of stock, ended up with them at my address by the 3rd what service ! Massive choice little headache. Recommend everyone!! Go forth and spread the word!

By from Unknown location on 11.07.2014 14:19

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Great service, great value

I'd recommend this company for an easy to use website and speedy service for lenses at really good prices. The only downside is the reward for referral programme; I've referred two customers who still buy their lenses Contactlenses UK and i've never received credit for this.

By from Unknown location on 11.07.2014 14:17

Company replied:

Hello Andrew, Thank you for your order and for taking the time to leave a review. I am very happy to hear that you are happy with the website and service we offer and thank you for recommending us to others. I am sorry that you have not received any commission and our Customer Support team have contacted you with regards to this. I have also passed your comments onto our Marketing Team to see review the referral program. Kind regards, Sophie Contactlenses.co.uk

, 14.07.2014 10:23

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Perfect Job!!!

So efficient, quick delivery, I simply love them

By from Unknown location on 11.07.2014 14:08

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Speed delivery

Great service, lens came next working day. Would definitely recommend😄

By from Unknown location on 11.07.2014 13:59

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convenient, easy and speedy

I ran out and this was a great way to get lenses quickly.

By from Unknown location on 11.07.2014 13:57

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Easy!

Easy to use website, super fast delivery and a quality product. Most definitely use again. Oh and cheap!

By from Unknown location on 11.07.2014 13:52

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I haven't had a chance to try the lens yet, but I'm very impressed with the speedy delivery.

I am a returning customer to Contactlenses.co.uk. I had been buying Air Optix Night & Day from a rival company & decided to try Biofinity. Unfortunately, I have not tried the lens yet, but Contactlenses.co.uk offer reasonably priced lenses & I was very impressed with the speed of despatch & delivery. I will certainly use this company again.

By from Unknown location on 10.07.2014 19:54

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Competitive and quick

Always competitive and always quick with dispatch and delivery. I really can't fault them!

By from Unknown location on 10.07.2014 19:46

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Reliable, speedy service

I have been using this site for 5+ years now and have always been extremely happy with the service and my lens. Always a speedy service and very reliable.

By from Unknown location on 10.07.2014 18:28

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Unbeaten service

The website is simple to use, no postage charge and speedy next day delivery. Lenses are very reasonably priced and in the 2 years I've used the site they've never been out of stock. You should definitely give them a go, I wouldn't use any other site now

By from Unknown location on 10.07.2014 17:55

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Amazing service. Great Quality. Would purchase again.

An outstanding service. Received the lenses within a day of ordering them. The product was in great shape and quality. I've been a long time customer of contact lenses.co.uk and will continue to do so.

By from Unknown location on 10.07.2014 17:54

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fast and efficient

Ordered Tuesday evening, delivered Thursday. Brilliant service.

By from Unknown location on 10.07.2014 17:25

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excellent delivery service as always.

Great value for money lens. Very comfortable for short and day long wear. Next day delivery.have tried others but keep returning to these.

By from Unknown location on 10.07.2014 16:57

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Fastest delivery on the planet!

Have been using contactlenses.co.uk for years. They always stock what I want. Deliver very quickly. Their customer support is very helpful and friendly when you need them too. Their prices are cheaper than the high street. Can't fault then at all. Brilliant!

By from Unknown location on 10.07.2014 16:13

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Wonderful Company

I have used contactlenses.co.uk for about 4 years and in all that time I have had only 1 instance when I have waited more than 2 days for my lenses, I always leave it til I have 2 lenses left to order and its a really fast service and always accurate, I was hesitant at first to leave my card details with them but nothing untoward has happened yet ;)

By from Unknown location on 10.07.2014 15:46

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Fast self service

The ability to choose my prescription, order and get them delivered within a week is perfect for the occasional wearer who was running low!

By from Unknown location on 10.07.2014 15:05

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Cheap, fast and reliant, what more can you ask for!

I have been using contactlenses.co.uk for a couple of years and I cannot fault them. Excellent prices, fast and efficient delivery and they always have what I want. Highly recommended!!

By from Unknown location on 10.07.2014 14:55

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Fast and efficient

I always order my contact lenses from contactlenses.co.uk. Their service is always reliable, convenient and very efficient.

By from Unknown location on 10.07.2014 14:55

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Absolutely perfect!!

Great to order of. Cheap but excellent lenses. Great customer service and very fast, free postage! Excellent company. Would highly recommend

By from Unknown location on 10.07.2014 14:33

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Excellent service

Always order from here and always receive order within a couple of days, usually next day!

By from Unknown location on 10.07.2014 14:24

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EXCELLENT

This firm is great. Order always arrives next day. I thoroughly recommend them

By from Unknown location on 10.07.2014 14:08

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Ridiculously easy to reorder

Reordering lenses takes no time and they're delivered really quickly (I ordered at 4pm and they were with me the next morning).

By from Unknown location on 10.07.2014 13:57

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exceeded my expectations

i was very pleased with how quickly they arrived and how comfortable they fit. thank you. a spot on and perfect for me service. i will be back for more

By from Unknown location on 10.07.2014 13:55

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The site is easy to use and prompt delivery is enhanced by e-mail advice on progress.

I would advise using this site because besides being easy to use, I really like the reliable next day delivery. I have used opticians on the past to order lenses, this is much better but you have to remember to get your regular eye tests as we'll.

By from Unknown location on 10.07.2014 12:28

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Great price and fast delivery!

This is the first time that I have used Contactlenses and I am very happy. Not only are the lenses that I bought £10.00 for 30 pairs less than I usually pay but they also only took 2 days to arrive.

By from Unknown location on 10.07.2014 12:24

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Phenomonal service

Super speedy delivery. Easy website to use. Good prices, free delivery. Easy/good returns procedures.

By from Unknown location on 10.07.2014 11:49

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Fast and precise

Fast and precise

By from Unknown location on 10.07.2014 11:14

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an over all high quality service

The website was very easy to use. My lenses were dispatched very quickly and I recieved the next day. Packaging was simple but professional. The lenses themselves are very good. Over all you have a another pleases customer. Will come back next month

By from Unknown location on 10.07.2014 10:10

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wonderful service as usual

A very satisfied customer who has received excellent service and I always recommend contact lenses co.uk to family, friends and even to my local Optician as your prices are fair and great choice of lenses suitable for me. I recommend Focus dailies, all day comfort lenses due to comfort. I give big thumbs up.👍👍

By from Unknown location on 09.07.2014 21:06

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The best online service you will ever get.

As always the service was excellent. I would recommend this company to anyone

By from Unknown location on 09.07.2014 20:53

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.