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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,451-15,500 of 15,694 items.
Seemed to go ok for my first order

Ordering contacts on line feels like a mine field with so many choices. I tried contactlenses.co.uk for the first time and they arrived in a couple of days. Value seems reasonable. So far - so good.

By from Unknown location on 28.06.2014 11:26

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superb reliable service

I have used this company for a few years now ,super service and quality.

By from Unknown location on 28.06.2014 08:42

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quick simple and great value

Have ordered a few times now and will continue to use as delivery is very prompt and price is good.

By from Unknown location on 27.06.2014 22:15

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Everything you need from a supplier

I use them because they make everything as easy as possible and I have never been let down.

By from Unknown location on 27.06.2014 21:50

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delivery and service spot on..excellent web site.

Cant fault this site. .all my orders are delivered by next day and the one complaint I ever had was sorted out immediately. .brilliant and excellent service and value. .gotta get your lenses here.

By from Unknown location on 27.06.2014 20:53

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Used for years and years and never let me down. Faultless

Used for years and years and never let me down. Faultless

By from Unknown location on 27.06.2014 20:47

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Best relailer ever.

Painless transaction, next day delivery, great quality. Highly recommended.

By from Unknown location on 27.06.2014 20:37

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Lightning service-Great product.

"These lenses were not ""too good to be true"" They were better than Acuvue True eye. Fabulous."

By from Unknown location on 27.06.2014 18:16

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great service

the website is easy to use and the lenses generally arrive the following day

By from Unknown location on 27.06.2014 17:22

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EXCELLENT!! lenses were perfect and arrived ridiculously quickly.

Contactlenses.co.uk are an excellent company. The prices are really cheap but the lenses are perfect. There's none of the hassle of high street companies trying to sell you six months worth of lenses. The delivery is extremely quick.

By from Unknown location on 27.06.2014 16:53

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I would not order anywhere else!

I am well impressed with your service! I have been ordering my lenses and solutions for a few years now and apart from ONE time, it has always been next day delivery! When I had to replace already delivered lenses with stronger ones, that was not a problem either. Fantastic service and amazing prices compared to High Street opticians, you have won a faithful customer in me!

By from Unknown location on 27.06.2014 15:13

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great service, super quick

Perfect – no reservations, I would recommend this company to anyone

By from Unknown location on 27.06.2014 14:57

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Perfect!

Fast delivery, no problems at all, and at HALF THE PRICE my optiician charges for the same lenses

By from Unknown location on 27.06.2014 14:55

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Absolutely fabulous 5 stars and more

Couldn't believe ordering contacts was so easy,superb selection easy to pay and super fast delivery :) wouldn't buy from anywhere else

By from Unknown location on 27.06.2014 14:49

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Fantastic Service

Arrived within 24 hours of order. My normal prescription from the opticians is fairly complicated (and expensive), so I use plain lenses from contactlenses.co.uk when I am just going for a short ride on the bike. They are a great price and just as comfortable. With the free delivery, this is an unbeatable deal.

By from Unknown location on 27.06.2014 14:26

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Superb

Highly recommended, always had my lenses on time & on the odd occasion when i've contacted the team they've gone above & beyond. Were fabulous when my sister had a last minute holiday panic as she had no lenses and sent the goods to the hotel before we had to fly out.

By from Unknown location on 27.06.2014 14:06

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Where have you been all my (short sighted) life? :)

"I always get my daily disposable contacts from my opticians but it takes 2 weeks minimum and I would have to go in to order/pay and collect I didn't have time in the coming week and its my friends annual birthday bbq in exactly 2 weeks. So I posted on FB I'd anyone bought contact's online, my friend Shy responded straight away - so I had a look at the site I wasn't even worried about the delivery as I was ordering two weeks in advanced. The prices were great & I discovered you could get coloured prescription lense's ""really wow"". So I ordered a colour pair (30 day) it even has a reminder option to remind you when to top up your order AMAZING and I payed via paypall quick in easy. I did get an error message, so I want sure If my order went through. So I used ""live chat"" and spoke to someone who was amazing and confirmed my order and said it takes 1-3days INCLUDING Saturday said my order could very well be with me the next day. Well that was music to my ears even if it had come Tuesday I would have be happy. After ending the conversation I immediately got an email with a transcript the chat, which I was very impressed with! Already I was very happy and excited and was planning my next order... What do you know the next day (Saturday) exactly 24hrs after I had order my contacts were in my hand. I am so over the moon! Im telling and have told almost everyone. Extremely happy customer!"

By from Unknown location on 27.06.2014 14:05

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"""Quite simply the best disposable visual aid purchasing experience I have ever had."""

Buy lenses from this company, buy them, buy them now, buy lots, wear more than one pair to enable you to buy more sooner, you will NOT be disappointed.

By from Unknown location on 27.06.2014 13:59

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Fast good service. Contact lenses too big

Arrived next morning really good service only had 14.2 size contact lenses I'm unsure whether they fit... Cheap though excellent service defiantly use them again. Saved me £40

By from Unknown location on 27.06.2014 13:57

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Disappointed

My second time ordering from contact lenses, in the first one I had no problems, but this time, I ordered it -and it was dispatched- on the 17th of June and still - today 27th- no word of my lenses, I'm very disappointed with the contactlenses.co.uk for now. Still waiting for a reasonable response of the company. Edit 30/06: received my lenses after this complaint first thing in the morning. thanks Contactlenses.co.uk for the agility of solving the problem. I've revised my rating now. Product was - after the first problem- delivered really quickly.

By from Unknown location on 27.06.2014 13:48

Company replied:

Hello Mateus, Thank you for your order and for taking the time to leave a review. I am very sorry to hear that you have not received your order. Our Customer Support team will be in contact with you soon to get this resolved for you. Kind regards, Sophie Contactlenses.co.uk 30/06 Note - I can confirm that your order has been re-despatched to you.

, 30.06.2014 14:57

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Fantastic Speedy Service!

I've used Contactlenses.co.uk for a few years now, and am still surprised by their speedy service. My last delivery was ordered mid afternoon, but was still delivered in the post the next day.

By from Unknown location on 27.06.2014 12:52

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Reliable, speedy service

They provide a really good, quick service and have a great range of products!

By from Unknown location on 27.06.2014 11:50

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Fantastic service

I ordered my contact lens at 4pm and they arrived in the post the next day, brilliant service. Well done, this is my second review still excellant

By from Unknown location on 27.06.2014 10:32

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Excellent price, excellent service,always delivered next again day

Highly recommended

By from Unknown location on 27.06.2014 10:08

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Definitely the fastest, most reliable way of getting contact lenses at a fair price.

I use contactlenses.co.uk to get lenses in a hurry when the normal supply has run out. Both my son and daughter wear lenses and they often run out before the next delivery is due. It is extremely helpful to be able to order spares and know that the correct thing will be delivered to the door within two days. The website is easy to use and there has never been a mistake yet. I really appreciate the efficiency and straightforwardness.

By from Unknown location on 27.06.2014 08:43

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excellent

I was recommended to try here as a friend and thought I would give it a go. I ordered 3 months supply for £14 , normally £35 at my opticians, which pleased me. I placed the order thursday afternoon and received them friday morning. Hows that for service. I am over the moon with my contacts. I have already recommended this company to friends and will be continuing to use them in the future.

By from Unknown location on 27.06.2014 07:36

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Very prompt delivery, straightforward service.

I use this site (contactlenses.co.uk) all the time. I order my lenses one day and if the order is in early enough, they arrive the next day.....and all with free delivery. It only takes me five minutes to order too as you can save it from last time and go straight to reorder last product. You receive e-mails throughout the process from order, to despatch, to delivery. I would definitely recommend this site.

By from Unknown location on 27.06.2014 07:18

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Eye catching

Easy to order on-line. Next delivery. Job well done

By from Unknown location on 27.06.2014 06:37

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Impeccably fast service!

Fast service, reliable, would definitely use again!

By from Unknown location on 26.06.2014 19:45

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Great fast no hassle service

Really good, fast service. Recieved.exactly what was ordered.

By from Unknown location on 26.06.2014 19:20

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Very good

The girls answering the phone are very polite, take your order and , hey presto the box arrives in the post the next day, or worst case 48 hours if you phoned too late Best if all they are the right price JBC Harrogate

By from Unknown location on 26.06.2014 19:04

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Ordered to wrong address, Contactlenses.co.uk corrected it

I ordered my lenses to my old university house by accident, they had already dispatched and I was afraid that I lost them. Emailed the site and they fixed it without any problems. As always quick delivery! Thank you!

By from Unknown location on 26.06.2014 18:44

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Easy and efficient

I have ordered contact lenses from this website several times now and found the service to be impeccable - so easy to order and the lenses have arrived the next day. Would recommend.

By from Unknown location on 26.06.2014 17:55

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Always very reliable! Instant delivery!

Always very reliable! Instant delivery!

By from Unknown location on 26.06.2014 17:28

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Amazing customer service

Would not bother going to buy elsewhere. Great service great price

By from Unknown location on 26.06.2014 17:06

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Brilliant Service!

I've recommended this site plenty of times! I used to use Specsavers until I looked online and realised they were charging a ridiculous amount for my daily disposables. This site is brilliant I've never had any problems there is a wide variety if lenses at a variety of prices. The delivery is very quick and free! I would never go anywhere else now. Been using them for approximately 4 years.

By from Unknown location on 26.06.2014 15:07

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Good response for standard but anything out of norm (e.g.styg) takes a while and/or 'delayed by supplier'.

Over the years, perfect as far as standard dailies. Not too good or reliable for anything out of 'norm' but still respond within week - as long as we know quickly. You are only slightly cheaper than certain other opticians but they are unreliable which is your primary discriminator. Lose that...... well........

By from Unknown location on 26.06.2014 14:44

Company replied:

Hello Shona, Thank you for being a long standing customer and for taking the time to write a review. We try and keep as many lenses as possible stocked in our warehouse so that we can despatch orders the same day. However some lenses such as the AirOptix for Astigmatism need to be ordered in from the manufacturer which can take up to 3-4 working days. We are sorry that on these occasions we have not been able to despatch your lenses any quicker and hope that this has not caused you to great an inconvenience. Kind regards, Sophie Conatactlenses.co.uk

, 26.06.2014 17:25

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Fast, brilliant service and cheap

I had to call up to check a couple of things and the service was fantastic. I've been ordering from here for years now and am always impressed with how quickly the order arrives. Highly recommended.

By from Unknown location on 26.06.2014 14:42

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Excellent speedy service!

I have hesitated about buying contact lenses online as I always go to Specsavers and buy my monthly lenses via a direct debit scheme. However I wanted some daily disposable lenses to take on holiday and thought I would give it a go. I checked the lens diameter carefully to make sure they were as near as possible to my usual lenses. I also chose ones with extra lubricant. The descriptions were in depth and customer reviews helped me make a choice. The lenses were posted the same day and arrived the following day and I am thrilled with the lenses itself.

By from Unknown location on 26.06.2014 14:33

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Excellent service as usual

They are cheap, they come fast. What more is needed?

By from Unknown location on 26.06.2014 14:20

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Super service!

I have been ordering from Contactlenses.co.uk for several years, and I have never had a problem. Cheap prices, polite and efficient service. Next day delivery most of the time.

By from Unknown location on 26.06.2014 14:18

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fast service and easy to use

Really impressed with this service. Will definitely use again.

By from Unknown location on 26.06.2014 14:18

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great service - as always

Very easy to order. I like that my details are saved so it is a really quick process. I was ordering husband's contacts as well this time and it was easy to look back to an old order to get his prescription. The contact lenses arrived very quickly. great. thanks.

By from Unknown location on 26.06.2014 14:02

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Excellent product and service which I cannot fault

I have been using contactlenses.co.uk for almost 2 years as I got sick of paying £35 - £40 per month on lenses from the high street. I have been buying a monthly supply at £15 delivered!! They are delivered next day and the quality is just as good as the high street. You would be daft not to give them a try.

By from Unknown location on 26.06.2014 14:01

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Quick delivery and good contact lenses

I was with boots opticians but each month it took them 3-5 days to get my daily disposable lenses delivered I couldn't pre-order them in without paying for them and by then I ran out of lenses and I also couldn't afford paying £34 each month. So I decided to look elsewhere and the lenses on this site were affordable and were delivered straight away within 2 days!

By from Unknown location on 26.06.2014 14:00

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good service

fast service

By from Unknown location on 26.06.2014 13:59

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Cost effective and super quick!

I use this site a lot, I find the site is always really cost effective. The quickpay option is really convenient and usually means my delivery is there the next day. They also have my daily lenses is stock, and always cheaper than me doing it direct with my optician.

By from Unknown location on 26.06.2014 13:56

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Good service, disappointed with product quality.

The last batch of lenses I received are very difficult to open. The foil covers rip when opening leaving a plastic film over the saline solution making it very difficult to take the lenses out without damaging them.

By from Unknown location on 26.06.2014 11:23

Company replied:

Hello Lewis, Thank you for your order and for taking the time to write a review. We are pleased that are happy with the service we have provided, however sorry to hear that you have received some faulty lenses. Our Customer Support team have contacted you to resolve this and some complimentary lenses are on their way to you. We apologise for any inconvenience this may have caused. Kind regards, Sophie Contactlenses.co.uk

, 26.06.2014 15:53

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Outstanding!

I came across these guys via internet as I had lost my contact lens down the sink! I was a little uncertain about the dimensions but after speaking with someone and then emailing the contact lens box, advice was given, purchase made and lens received within 3 days! Great service, prompt and reliable. Truly grateful. P.S: I usually NEVER leave reviews.....

By from Unknown location on 26.06.2014 10:44

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Prompt efficient service

Web site is easy to use, the choice f lenses is good and the service is very quick

By from Unknown location on 26.06.2014 07:59

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.