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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,751-1,800 of 15,704 items.
Exceptional attention.

I messed up my order. I 'chatted' with Sophie. Within seconds she sorted everything. Gave me a secure payment site. The order was delivered the following morning. Superb!!

By from Unknown location on 07.03.2022 16:43

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Fast and efficient

Fast and efficient. Good choice if your normal lenses are not available.

By from Unknown location on 07.03.2022 15:39

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Only buy from this company .because I…

Only buy from this company .because I know I'm getting what I ordered without any fuss. Never any problems and arrive as stated. Thank you

By from Unknown location on 06.03.2022 16:50

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Don’t order from anywhere else being…

Don’t order from anywhere else being using this site for a good few years now and if there is ever any issues they sort them straight away. 5 star service.

By from Unknown location on 06.03.2022 15:23

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Have used this company for many years…

Have used this company for many years and they continue to maintain an excellent service with good prices

By from Unknown location on 06.03.2022 15:12

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Brilliant company-buy your lenses from here!

Brilliant company. I was sooo impressed with the customer service. This will definitely be the website I order all my lenses from. Thank you for sorting my order and making sure I had my lenses so quickly. Sophie was brilliant at sorting my mistake when I ordered the wrong green! They communicate well, you get exactly what you ordered and delivery is quick.

By from Unknown location on 05.03.2022 22:18

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Excellent service as always

Lenses arrived a day earlier than scheduled . It gives you confidence to know that contact lenses uk will always keep you up to date from when ordering to despatch and delivery . The ordering system is straight forward too . I have purchased lenses from them for a number of years and will continue to do so

By from Unknown location on 05.03.2022 17:33

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Due to a problem with delivery by…

Due to a problem with delivery by Johnson and Johnson my lenses to an inordinate amount of time to be delivered . I’m not blaming contactlenses..co.U.K. as the representative apologised for the delay and offered a discount on my next purchase . I hope there will be no further delays in the future .

By from Unknown location on 05.03.2022 16:38

Company replied:

Hello Victor, Thank you for taking the time to review our services. I am sorry to hear that you experienced a delay in receiving your lens order. It is unfortunate when we have delivery issues from manufacturers that this then affects our customers. Apologies again and we look forward to welcoming you back soon. Kind regards Hayley

Hayley Brown, 07.03.2022 11:42

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Was very impressed

Was very impressed. Had been trying to get PureVision 2 lenses from Vision Direct for months and they could not even tell me when they would restock. This company delivered in a week. I have switched my supplier.

By from Unknown location on 05.03.2022 16:06

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Slightly more expensive than the one's…

Slightly more expensive than the one's I was buying but they are very comfortable and very quick delivery, will by again.

By from Unknown location on 04.03.2022 16:34

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The quality is poor

The quality is poor

By from Unknown location on 04.03.2022 14:53

Company replied:

Hello Eva, Thank you for reviewing our product. I am sorry to hear that you were not satisifed with your recent lens order. One of our support team will be in touch to resolve this for you. Kind regards Hayley

Hayley Brown, 07.03.2022 12:36

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Really good service

Great. Delivery is just a few days. Lenses are really great price and even cheap ones are good quality and when I did have a problem they sorted it even though it was my fault

By from Unknown location on 04.03.2022 14:51

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I have used this company for years

I have used this company for years. Any complaints have been dealt with promptly and fairly. They are good products and are delivered fast.

By from Unknown location on 03.03.2022 19:46

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Excellent service so easy to reorder…

Excellent service so easy to reorder and very quick delivery

By from Unknown location on 03.03.2022 18:55

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Quick service with delivery of lenses

Quick service with delivery of lenses

By from Unknown location on 01.03.2022 18:31

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Speedy delivery

Speedy delivery, great products. Been using this company for 5 years now without fail

By from Unknown location on 01.03.2022 15:32

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Really good service

Really good service

By from Unknown location on 28.02.2022 18:46

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It was delivered within 24 hours

It was delivered within 24 hours, i was amazed with the comfort and affordably of them.

By from Unknown location on 28.02.2022 16:17

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Great, comfortable alternative to branded lenses

I was really impressed by their own-brand version of the Aqua Dailies. The price is excellent and the lenses themselves are incredibly comfortable. I won’t be going back to the my old lenses after trying these new ones!

By from Unknown location on 28.02.2022 15:25

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Excellent

Excellent, very speedy service for quality inexpensive lenses. Will keep being a repeat customer and would recommend Contact Lense.co. UK to anyone.

By from Unknown location on 28.02.2022 15:13

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Always first class service and fast and…

Always first class service and fast and efficient delivery. Thank you

By from Unknown location on 28.02.2022 14:52

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Excellent service use all the time .

Excellent service use all the time .

By from Unknown location on 27.02.2022 17:05

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Excellent service

Excellent service. Great products and super fast delivery. I’ve been getting my lenses here for years.

By from Unknown location on 27.02.2022 16:17

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Regular customer 🤩

Regular customer 🤩

By from Unknown location on 27.02.2022 15:38

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Great customer service

Great customer service, good products and prompt delivery.

By from Unknown location on 27.02.2022 14:59

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They are pretty rubbish if I'm honest…

They are pretty rubbish if I'm honest they are too thin, keep either falling out or going up into the top of my eye, my eyes start to feel dry by about 2pm everyday. But when you buy cheap you buy twice.

By from Unknown location on 27.02.2022 14:53

Company replied:

Hello Andrew, Thank you for your review. I am sorry to hear that the lenses you ordered were not suitable. One of our customer support team will be in touch to resolve this for you. Apologies again, Kind regards Hayley

Hayley Brown, 28.02.2022 13:12

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A very friendly and helpful service…

A very friendly and helpful service provided. Staff always ready to help . Prices n posting excellent

By from Unknown location on 27.02.2022 14:19

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I love this site

I love this site. So easy to use and great customer service. The products are great value too.

By from Unknown location on 26.02.2022 19:27

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Great Company

Very quick easy process to order or re-order. The lenses I chose were out of stock but were substituted for a more expensive brand at no extra cost. Super quick delivery. A hassle free experience.

By from Unknown location on 26.02.2022 17:54

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Always superb fast service outstanding …

Always superb fast service outstanding quality

By from Unknown location on 25.02.2022 21:17

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Easy to use website

Easy to use website, really quick delivery

By from Unknown location on 25.02.2022 16:12

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Very efficient

Very efficient , delivery next day usually and never had any problems

By from Unknown location on 25.02.2022 15:32

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Absolutely brilliant lenses for the…

Absolutely brilliant lenses for the price Used other well known brand of lenses before, but since changing over to these there will be no going back. Super fast delivery.

By from Unknown location on 25.02.2022 13:38

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Amazing service thank you

Amazing service thank you

By from Unknown location on 25.02.2022 05:27

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Excellent service and product

Excellent service. Thank you.

By from Unknown location on 24.02.2022 20:37

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Absolutely brilliant service

Absolutely brilliant service. Contact lenses were not suitable for me so I contacted customer services and they were fantastic. Lenses replaced with a more suitable brand and sent immediately. Very helpful and excellent service.

By from Unknown location on 24.02.2022 15:21

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So comfortable to wear

Very quick delivery and a brilliant price, these really are the must comfortable lenses I have ever used- I will keep ordering! Thanks so much, I’d almost given up wearing contacts because of discomfort- now there’s no problem!

By from Unknown location on 24.02.2022 08:57

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8contacts out off one box spilt as l…

8contacts out off one box spilt as l was putting them in l have had these ones before and no problem l have wore contacts for years but don't know if this was a bad batch will not be ordering these again

By from Unknown location on 24.02.2022 08:49

Company replied:

Hello Ann, Thank you for your review. I am sorry you have experienced some issues with the order placed with us. A member of our support team will be in touch to discuss this with you. Apologies again, Kind regards Hayley

Hayley Brown, 24.02.2022 18:04

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Very fast delivery service good lenses

Very fast delivery service good lenses

By from Unknown location on 23.02.2022 10:40

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Fantastic customer service when my…

Fantastic customer service when my order what being difficult to fulfil. Would definitely recommend.

By from Unknown location on 23.02.2022 10:16

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I’ve used this company for at least 10…

I’ve used this company for at least 10 years and they have never disappointed me . And if a product is out of stock they have replaced it with a more expensive one at no extra charge I have used the online chat and found the staff knowledgeable and helpful I believe their prices are good I don’t pay extra for delivery but it’s nearly always the next day I really like contactlenses.co.uk!

By from Unknown location on 22.02.2022 18:47

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Mr Waxchuff Says.....

Great lenses at a great price. Very comfortable to wear. Excellent.

By from Unknown location on 22.02.2022 17:47

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Great service

Great service, needed lenses quick as my current supplier let me down. Unfortunately this delivery was held up due to royal mail backlog in Brighton. Will be giving you guys a second chance next time.

By from Unknown location on 22.02.2022 16:12

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Been buying from Contactlenses.co.uk…

Been buying from Contactlenses.co.uk for many years now - excellent service, always do exactly what they promise me. I would not go anywhere else now. Highly recommend them - even in the last two troublesome years of Covid - I have had no problems at all - great people to deal with.

By from Unknown location on 22.02.2022 15:00

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used for years

used for years, always good service very quick delivery quality product

By from Unknown location on 22.02.2022 14:59

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Always polite

Always polite, prompt and efficient.

By from Unknown location on 22.02.2022 14:52

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Brilliant again

Brilliant again. I've gone for next up price wise still cheap but are better quality. Delivered next day. Delighted thanks

By from Unknown location on 22.02.2022 14:51

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The only place too go for contact…

The only place too go for contact lenses, superb service and ultra fast postage, the best

By from Unknown location on 21.02.2022 20:59

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Really happy with them...good products…

Really happy with them...good products and fast delivery 🙌

By from Unknown location on 21.02.2022 20:06

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Easy to order and excellent quick…

Easy to order and excellent quick delivery

By from Unknown location on 21.02.2022 19:52

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.