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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,851-1,900 of 15,704 items.
Very good service

Very good service

By from Unknown location on 11.02.2022 15:07

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Excellent value for money

Excellent value for money. Super quick turnaround. Top quality lenses.

By from Unknown location on 11.02.2022 15:06

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Highly recommended

Highly recommended I always purchase from here , good quality , competitive pricing and always can be relied upon for a speedy delivery

By from Unknown location on 11.02.2022 15:03

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Brilliant service

I have been ordering my contact lenses from contactlenses.co.uk for years and I have always been very impressed with their prices and speed of delivery. Customer services is excellent, and replies are very prompt to any inquiries. My son also buys his lenses from here, and is equally impressed

By from Unknown location on 10.02.2022 16:34

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Great service

Great service On time with order

By from Unknown location on 10.02.2022 16:30

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Very good value for money and prompt…

Very good value for money and prompt delivery.

By from Unknown location on 10.02.2022 14:58

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Very reliable and good prices.

Very reliable and good prices. Always attentive and will contact you if there is an issue or delay etc. Have used them for several years and am very happy with their services.

By from Unknown location on 09.02.2022 10:35

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Really great service

Really great service. Been using them for years and only had 1 issue which the lovely Andrew resolved for me extremely quickly. Highly recommend.

By from Unknown location on 08.02.2022 22:05

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As always a reliable

As always a reliable, excellent service. Right product, delivered swiftly, good price.

By from Unknown location on 08.02.2022 15:00

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a wonderful very prompt service

a wonderful very prompt service

By from Unknown location on 08.02.2022 14:59

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perfect as always

perfect as always, never had a problem

By from Unknown location on 08.02.2022 14:58

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Fantastic service as always!!!!

Fantastic service as always!!!!

By from Unknown location on 08.02.2022 14:58

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Fantastic service as always.

Fantastic service as always. Roy, Nottingham

By from Unknown location on 08.02.2022 14:48

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Fast delivery 10/10

Fast delivery 10/10

By from Unknown location on 07.02.2022 21:10

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Have been ordering for years from here

Have been ordering for years from here. Staff are always helpful and quick at responding to queries. Wouldn't go anywhere else

By from Unknown location on 07.02.2022 14:56

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excellent efficient service

excellent efficient service, speedy delivery

By from Unknown location on 07.02.2022 14:30

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Never an issue

Have relied on them to deliver contact lenses or varying strengths and makes for about 8 years now. Never an issue

By from Unknown location on 07.02.2022 08:02

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I have used this company for many years…

I have used this company for many years now. Very reliable and reasonably priced. I wouldn't buy my contact lenses anywhere else. Always quick delivery to x

By from Unknown location on 07.02.2022 07:39

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Great value and quick delivery.

Great value and quick delivery.

By from Unknown location on 06.02.2022 16:14

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Brilliant value for money and…

Brilliant value for money and comfortable to wear. Thanks

By from Unknown location on 06.02.2022 15:30

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Excellent service

I’ve been ordering from this company for quite a few years and I can’t fault the service. Lenses are always good quality and they are a really good price. In all the years I’ve used them I’ve only once encountered a problem and when I phoned and spoke to them they were fantastic and my issue was resolved in 48 hours. Highly recommend and I wouldn’t go anywhere else.

By from Unknown location on 05.02.2022 15:43

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Very slow receiving my order

Very slow receiving my order. Over 3 weeks

By from Unknown location on 04.02.2022 18:17

Company replied:

Hello Ahmet, Thank you for taking the time to review our services. I am very sorry to hear that your order took longer than usual to reach you. I can see from your account that we had some issues receiving your lenses from the manufacturers as these are ordered in specific to your requirements. As soon as the lenses became available, we sent your order as quickly as possible. Apologies again for the delay and inconvenience caused. Kind regards Hayley

Hayley Brown, 22.02.2022 17:55

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Really can’t fault this company totally…

Really can’t fault this company totally kept in the loop from purchase to packing to shipping to delivery if I could give 10 stars I would.

By from Unknown location on 04.02.2022 16:07

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Excellent Service - easy to use site and good value

Excellent Service - as usual. I once even order the wrong lenses (minus rather than plus) my fault - but they readily changed them. The service is fast and professional. I would only use them

By from Unknown location on 04.02.2022 15:05

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great product

great product, fast delivery and easy purchasing

By from Unknown location on 04.02.2022 15:01

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Have used these guys for years but bad…

Have used these guys for years but bad batch of lenses, few pairs torn or dried out leaky

By from Unknown location on 03.02.2022 23:22

Company replied:

Hello Craig, Thanks for your feedback and sorry we missed this review of yours! I am sorry you have been experiencing issues with your lenses. One of our team will be in touch to sort this for you. Apologies again and thank you for bringing this to our attention. Kind regards Hayley

Hayley Brown, 22.02.2022 20:01

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Well i have found these Lenses to be…

Well i have found these Lenses to be very good ,comfortable,the Vision is spot on!

By from Unknown location on 03.02.2022 15:17

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I've used yourselves for a good few…

I've used yourselves for a good few years now and I've always been delighted with the service. The lenses I order are always delivered quickly and there's never any issues with the contents. Unfortunately as the price of the lenses I order have now crept over the price of my opticians. It's likely that I'll be going back to them. It's a huge shame as I've not got anything negative to say about your company, other than your prices are now slightly more expensive than other options. Many thanks.

By from Unknown location on 03.02.2022 15:10

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Best place to buy contact lenses

I have been using contactlenses.co.uk for years. Occasionally tried other sites for a comparison and always return. Great levels of stock and on rare occasions they are out of stock always offer a suitable alternative.

By from Unknown location on 03.02.2022 14:58

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I have yet to find such an amazing…

I have yet to find such an amazing shopping experience shopping online. They stock all kinds and types of contacts, at different price ranges, with a great 30-day money back guarantee (as they know that contact lenses are a very personal matter when it comes to fit/comfort). And the support I got directly via their chat function on 2 occasions with Sophie, it was second to none. Hands down, I will always come back and shop with them. Thank for taking care of me!

By from Unknown location on 03.02.2022 14:50

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Always quick and easy orders from…

Always quick and easy orders from Contact lenses.

By from Unknown location on 03.02.2022 14:48

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Always great a service

Always great a service. Thanks

By from Unknown location on 01.02.2022 15:03

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always fast and on time

always fast and on time

By from Unknown location on 31.01.2022 14:53

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Absolutely awful

Absolutely awful - missed expected delivery date - then when i called promised - email said guaranteed delivery by thursday - nothing arrived called on friday the operative then hung up - called again got through to manger who said very sorry and operative had problems with phone - very convienant - anyway said likely to be on saturday - then email to say still in warehouse or something - so totally let down and non delivery tell u anything to get you off phone - wont use again

By from Unknown location on 31.01.2022 12:47

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10/10

10/10, as usual great service, price, and quality.

By from Unknown location on 30.01.2022 18:24

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Actually very happy

Actually very happy, not that i was expecting any less by using cheaper lenses. Nice to be suprised!

By from Unknown location on 30.01.2022 15:58

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Always great service and fast delivery

Always great service and fast delivery

By from Unknown location on 30.01.2022 11:16

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Used these guys for years until this…

Used these guys for years until this last order they were great and dispatched straight away, however this has taken a few weeks and was also told they had been dispatched when they hadn’t, not sure the reason why but not sure I will use again

By from Unknown location on 30.01.2022 04:43

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Good quick service.

Good quick service.

By from Unknown location on 29.01.2022 21:33

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Excellent and really fast service!!

Excellent and really fast service!!

By from Unknown location on 29.01.2022 15:47

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Good value contact lenses

Purchased contact lenses as my specsaver regular order was late arriving. Although I chose the cheapest daily lenses, they are just as comfortable as my usual lenses at a much cheaper price. Now rethinking my subscription! BTW, no delay in receiving the lenses, paid for next day delivery and wasn’t disappointed.

By from Unknown location on 29.01.2022 15:14

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Great service as always ,great price…

Great service as always ,great price and very good lenses ,much better than the ones I used to buy for a high street chain

By from Unknown location on 29.01.2022 15:09

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Great Web site

Great Web site, fast service 👍

By from Unknown location on 28.01.2022 21:17

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I ordered one day received product the…

I ordered one day received product the next. Great price. Great product too …errr what more does customer want? Consistently fabulous

By from Unknown location on 28.01.2022 20:36

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Excellent fantastic service

Excellent fantastic service. What more can I say.

By from Unknown location on 28.01.2022 19:03

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Got the wrong thing in the last time…

Got the wrong thing in the last time you sent them to me but was corrected and correct lenses sent. Only had to go without lenses 2 days.

By from Unknown location on 28.01.2022 18:30

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I have been a customer for many years…

I have been a customer for many years and I had an arrangement for my delivery to be left at back of my property if I am not home. I ordered lenses on wed next day delivery payment and I rang on Saturday to ask were my delivery was, upon checking Michael told me that due to me not been home they had sent my parcel to another town for me to collect, this town was good half hour drive from my town, when I asked Michael from your company why this had been chosen instead of been able to pick up from a pick up point in my town he couldn't answer and Sayed basically was my fault as I had not been home!! Very unhelpful and I had no lenses, so I then had to order from lens store whom deliver on.sunday ...I decided that I won't order from you again .

By from Unknown location on 28.01.2022 17:54

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Competitive prices

Competitive prices, excellent selection good delivery

By from Unknown location on 28.01.2022 16:49

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Excellent service

Costs have increased quite a bit but service excellent

By from Unknown location on 28.01.2022 16:17

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Brilliant customer service

Brilliant customer service! I ordered incorrectly and went online. Customer service had it sorted in seconds and I received the correct lenses two days later. No quibbling and I'm absolutely chuffed! Thanks again

By from Unknown location on 28.01.2022 16:09

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.