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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14213
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15733 customer reviews
4.8

Customer Reviews

Showing 2,351-2,400 of 15,733 items.
Excellent service amazing price and the…

Excellent service amazing price and the lenses are so comfortable outstanding quality and I have tried a lot

By from Unknown location on 04.09.2021 17:21

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Awesome customer service after my error…

Awesome customer service after my error in my order. Fast resolution and replacement thank you so much for this

By from Unknown location on 04.09.2021 16:51

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Great!

Excellent service! Easy to order and arrive very quickly. Would recommend

By from Unknown location on 04.09.2021 13:59

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Nice easy website to use and you have…

Nice easy website to use and you have the option to just re order which makes things even easier. Quick delivery said 3 days but received my order next day.

By from Unknown location on 04.09.2021 13:53

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Great service

Great service. Quick delivery and very comfortable lenses.

By from Unknown location on 03.09.2021 16:05

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5 stars

Quick service and a great selection to choose from, I’ll definitely be using again.

By from Unknown location on 03.09.2021 15:38

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Lenses turned up two weeks late.

Lenses turned up two weeks late.

By from Unknown location on 03.09.2021 14:30

Company replied:

Hi Gary, thank you for choosing us as your contact lens supplier, I apologise that on this occasion we were unable to live up to our usual standards. We would expect to despatch your lenses on the date provided when you placed the order, but on this occasion I can see due to a stock error your lenses were out of stock, which delayed their despatch. I apolosise for any inconvenience this may have caused.

Hayley Brown, 03.09.2021 17:21

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Big stock and excellent value

Always have lenses in stock and fast delivery. Cheapest out of all online and in-store in the UK.

By from Unknown location on 02.09.2021 15:03

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Excellent service as usual

Excellent service as usual

By from Unknown location on 31.08.2021 16:44

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excellent service

excellent service, always very speedy. highly recommended

By from Unknown location on 31.08.2021 15:10

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Very fast

Very fast. Very convenient. Next-day delivery!

By from Unknown location on 31.08.2021 14:59

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Good to be kept informed

Good to be kept informed were the order was up to and when to expect them in the post after dispatch overall very good

By from Unknown location on 31.08.2021 14:52

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Arrived within two days.

Arrived within two days.

By from Unknown location on 31.08.2021 13:53

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Easy, reliable, contact lenses on demand service

I have been using this website for a very long time (over 8 years) to buy my contact lenses as a repeat order and they have been exceptionally reliable. Due to their consistency of service am rating them five stars.

By from Unknown location on 31.08.2021 02:43

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Very good contacts

Very good contacts. Very helpful service and quick delivery. Will be a customer from now on

By from Unknown location on 30.08.2021 15:10

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This is an excellent website

This is an excellent website. I have used it now for a number of years without any issues. Delivery is prompt and updates are provided beforehand. Would not use any other site for contsct lenses.

By from Unknown location on 30.08.2021 14:40

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Poor quality lenses

Service was quick and easy but quality of the lenses are poor. I’ve worn them on three occasions since they arrived and on two of those occasions I had a contact tear in half in my eye straight after putting them in and it has been a struggle to remove the second half.

By from Unknown location on 30.08.2021 14:20

Company replied:

Hi Hannah, I am sorry to hear you have experienced issues with your contact lenses, if you would like to contact our customer support team they will be happy to replace the lenses or arrange a refund.

Hayley Brown, 30.08.2021 18:37

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Contact lenses

Fantastic contact lenses been using these for quite a few years now. Always fast delivery. Would highly recommend them to anyone

By from Unknown location on 30.08.2021 14:16

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Quick and easy delivery

Quick and easy delivery. Items are easy to use . No stinging when you put contact in. I even forgot to take them out when I feel asleep, but removed them in the morning with no side effects.. then renew them with another pair. I would recommend these contacts.

By from Unknown location on 30.08.2021 10:25

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Have bought online

Have bought online, contact lenses for many years from Contactlenses.co.uk, always efficient buying process and delivered on time. no need to look elsewhere.

By from Unknown location on 29.08.2021 18:48

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Recommended

Good quality. Good service. Fast delivery. It’s as simple as that, and that all you need

By from Unknown location on 28.08.2021 17:49

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Always a speedy delivery and the…

Always a speedy delivery and the correct order

By from Unknown location on 28.08.2021 17:42

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Highly recommend

Highly recommend! Absolutely amazing Service!

By from Unknown location on 27.08.2021 22:26

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For reasons unknown Royal Mail left a…

For reasons unknown Royal Mail left a missed delivery card, despite your package being able to fit through my letter box. This resulted in having it delivered to my local post office, which also meant having to find ID in order to collect. This whole process cost me 3 days Scs so I ran out of lenses. The lenses I received were in a box, not an envelope, as other recent orders have. It was unnecessarily annoying!

By from Unknown location on 27.08.2021 21:47

Company replied:

Hi, Simon, I am sorry to hear that Royal Mail did not deliver your lenses as expected. I apologise that in this instance your lenses were not placed in an envelope, however, the small boxes we use have been designed to be letterbox friendly, so are normally posted through the letter box by your postman. Again I apologise for the inconvenience caused with this delivery.

Hayley Brown, 30.08.2021 18:42

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Ordered daily contact lenses

Ordered daily contact lenses. They came the next day. They are such value for money. One of the most comfortable contact lenses I have ever worn. Crystal aqua daily.

By from Unknown location on 27.08.2021 17:13

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Excellent service.

Excellent service.

By from Unknown location on 27.08.2021 16:58

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Excellent service!

Excellent service!! Five stars

By from Unknown location on 27.08.2021 14:15

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Wish every online business was this good

Just every time I order from this company you get excellent service as standard.

By from Unknown location on 26.08.2021 21:34

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Great prices

Great prices and if the contacts you want are out of stock or there a problem with your order then it solved super fast and quick post means that you never run out of contact lenses again

By from Unknown location on 26.08.2021 13:50

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First rate

First rate. Highly recommend. The speediest delivery ever.

By from Unknown location on 26.08.2021 08:30

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Excellent service.

Excellent service.

By from Unknown location on 25.08.2021 16:26

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Excellent service as usual

Excellent service as usual. No problem for me to give them 5*.

By from Unknown location on 25.08.2021 16:10

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Excellent product and service

Excellent product and service, delivery on time.

By from Unknown location on 25.08.2021 15:07

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Easy to order and arrived the following…

Easy to order and arrived the following day - excellent!

By from Unknown location on 25.08.2021 13:53

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Good Products & Great Service!

I've been using contactlenses.co.uk for quite a few years now and am very happy with the quality of product and service. Lenses are always dispatched on time and arrive pretty quickly. I'd have no problems recommending them in the future to others.

By from Unknown location on 24.08.2021 12:43

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I am very impressed with ContactLenses’…

I am very impressed with ContactLenses’ excellent service. On two occasions when I have ordered standard lenses, due to lack of stock availability for these, ContactLenses offered to upgrade my order to a premium brand. These orders were fulfilled at no extra cost to me and I am truly grateful of their service.

By from Unknown location on 23.08.2021 18:06

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Very rapid reply and delivery now our…

Very rapid reply and delivery now our place to go to

By from Unknown location on 22.08.2021 18:08

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fast swift delivery

fast swift delivery

By from Unknown location on 22.08.2021 17:08

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Superb service, great prices

I live in France, and even despite Brexit/covid delays/paperwork, the new lenses arrived within a week. During a family stay in the UK, lenses arrived within a couple of days. Excellent, prompt service, great comms, competitive pricing, 10/10, they've got my vote😊👍

By from Unknown location on 22.08.2021 13:47

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Great service

Great service, amazing value, wouldn't go anywhere else

By from Unknown location on 21.08.2021 16:54

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I've used these guys for more than 10…

I've used these guys for more than 10 years. They're fast, reliable and cheap.

By from Unknown location on 21.08.2021 13:56

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Great service, great lenses

I used Contactlenses.co.uk for the first time recently. It was easy to order, was received quickly and most importantly, the lenses are as comfortable as my usual brand. Good value too.

By from Unknown location on 20.08.2021 15:34

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Slight delay in contact lens delivery

These lenses are normally delivered quickly and the order is always accurate. Contactlenses.co.uk clearly informed me on their website that this time my order would take longer due to issues they were having. They kept in contact during this time via email so I knew exactly when the lenses were being delivered and they were earlier than I expected! Cannot fault this company at all and I have used them for years. They've also given support to Guide Dogs!

By from Unknown location on 20.08.2021 15:09

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Item never arrived received refund…

Item never arrived received refund through PayPal. Maybe lost in the post

By from Unknown location on 20.08.2021 14:55

Company replied:

Hello Mark, Thank you for your feedback. I am sorry that your order, posted by us on the 9th August did not reach you. We are aware of some delays within the postal system at the moment but would have anticipated the order would have arrived to you by now. Your refund has been made via PayPal for non-delivery of goods. Apologies for the inconvenience. Kind regards Hayley

Hayley Brown, 23.08.2021 18:08

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Excellent price

Excellent price. Very quick delivery

By from Unknown location on 19.08.2021 06:33

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Super fast delivery

Super fast delivery. Easy web site for ordering Lens very soft and comfortable to wear Easy opening pouches. Will definitely order again.

By from Unknown location on 17.08.2021 18:17

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Second time ordering daily contacts

Second time ordering daily contacts. Fantastic price and extremely fast delivery!

By from Unknown location on 17.08.2021 17:12

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Thank you for supplying contacts or…

Thank you for supplying contacts or offering a good substitute for the same price

By from Unknown location on 17.08.2021 16:37

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Great service!

Great service!

By from Unknown location on 17.08.2021 14:57

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I’ve been using contactlenses.co.uk…

I’ve been using contactlenses.co.uk since 2003 and I’ve never been let down

By from Unknown location on 17.08.2021 14:25

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.