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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 3,401-3,450 of 15,706 items.
Brilliant

Very reasonable price lens, fast delivery and excellent customer service. Thank you!

By from Unknown location on 11.08.2020 09:31

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Packages too big

Constantly have to go to the post office to collect package as it doesn't fit in my mailbox, despite only ordering a month's supply. Please supply smaller packages. Paul

By from Unknown location on 10.08.2020 19:50

Company replied:

Hello Paul, Thanks for your feedback. I am really sorry that your orders fail to be posted. I can confirm your most recent order was sent in our slimmest packaging available for your lens order, which was an A4 card envelope. Again apologies for the inconvenience, one of our team will be in touch. Kind regards Hayley

, 11.08.2020 17:12

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Excellent quality

Excellent quality, price and quick delivery. Thanks.

By from Unknown location on 10.08.2020 14:04

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Very good service thanks

Very good service thanks, I received my contact lenses in less than 24 hours

By from Unknown location on 10.08.2020 11:06

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They are perfect for me

They are perfect for me . Nice and clear little thicker than accuvue lenses butvya know what that makes them more durable when handling them

By from Unknown location on 09.08.2020 16:05

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Able to order in about 30 secs due to…

Able to order in about 30 secs due to efficient re-order system. Perfect website for customer. Packet came next day (as always). I just wish all companies had websites structured like yours. And were as efficient at sending out goods. Absolutely spot on - can't fault you!

By from Unknown location on 08.08.2020 06:08

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I had been using a competitor for the last ten years

I had been using a competitor for the last 10 years. I decided to try contactlenses.co.uk as my previous supplier had changed their product. I was very pleased to find that contactlenses.co.uk lenses were far superior, very thin , good quality and extremely comfortable to wear. You now have a new long lasting customer

By from Unknown location on 08.08.2020 03:38

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Easy to order- easy to pay and then…

Easy to order- easy to pay and then that's it- they are on their way..

By from Unknown location on 07.08.2020 21:30

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Contact lenses did not match…

Contact lenses did not match prescription. Up close was fine but my daughter could not see long distance.

By from Unknown location on 07.08.2020 19:25

Company replied:

Hello Annaleigh, Thank you for your review. Looking at your order it would appear that perhaps there was an error when you made your order, and + powers were order instead of - ? One of our team will be in touch to resolve this for you. Kind regards Hayley

, 10.08.2020 11:22

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Great Service

Good service helpful staff and informed every step along the way

By from Unknown location on 07.08.2020 14:43

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Quality product

Quick delivery, quality product would recommend and order again

By from Unknown location on 07.08.2020 14:27

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Cannot fault the service from Contaclenses.co.uk

Cannot fault the service from this company. Great range of lenses, quick delivery (usually 2 days). And when things go wrong someone there to deal with it. I cannot recount how many orders we have placed, but next one will be in 6 months time!!

By from Unknown location on 07.08.2020 14:01

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Love the service!

Love the service!

By from Unknown location on 05.08.2020 12:22

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Very pleased with my daily contacts

Very pleased with my daily contacts, simple to order and speedy delivery. The bonus is the price, absolutely excellent saving me half the cost of my other supplier.

By from Unknown location on 04.08.2020 14:40

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Easy to reorder

Easy to reorder, used this provider and lenses for about 6 years with no problem

By from Unknown location on 03.08.2020 09:12

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Great service

Great service, no fuss, no problems and always on time👍🏿from me

By from Unknown location on 02.08.2020 18:32

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Great lenses very comfortable to wear

Great lenses very comfortable to wear. Very fast delivery. I order every month 😊x

By from Unknown location on 02.08.2020 13:50

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Customer for 10 years

Been ordering my contact lenses from here for the past 10 years and I've never had any problems. Fast dispatch and delivery.

By from Unknown location on 01.08.2020 18:05

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Excellent service

Excellent service! Ordered early one morning and they arrived the next day!

By from Unknown location on 01.08.2020 14:51

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Always had good service, however, no speedy delivery, unless paid for, this time.

Always had good service and usually very speedy delivery, but not this time 2 weeks before lenses were delivered. Normally delivery has been within a couple of day, with no extra payment needed for quick delivery.

By from Unknown location on 01.08.2020 08:45

Company replied:

Hello June, Thank you for your review. I am sorry that on this occasion your lenses did not arrive with you as quickly as expected. Your lenses are a non-stock lens and had to be ordered from the manufacturer, which unfortunately was delayed beyond our control due to the social distancing and lockdown measures in place around the world. Apologies again for the inconvenience, Kind regards Hayley

, 03.08.2020 16:51

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Fantastic service every time

Fantastic service every time. Even in the current circumstances delivery was super fast.

By from Unknown location on 01.08.2020 06:10

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Uncomfortable lenses

Delivery was quick, but the quality of these lenses seems inferior to my usual ones. I've been trying these out for a couple of months and, overall, I'm not happy with them. With these, my eyes frequently get dry and irritated. They have also proved quite difficult to remove on more than one occasion. I would not buy these again.

By from Unknown location on 30.07.2020 20:32

Company replied:

Hello DH, Thank you for reviewing our services. It is unfortunate that the lenses you have ordered appear to not be suitable for you, which would explain the dryness and difficulty removing them. Please feel free to contact our support if you need any advice on what lens to order. Kind regards Hayley

, 31.07.2020 14:44

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Always super fast delivery

Always super fast delivery. Great range of products at good prices.

By from Unknown location on 30.07.2020 13:57

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Have used it my contact lenses for over…

Have used it my contact lenses for over 5 years. Have always been quick and easily contactable for questions. Excellent service!

By from Unknown location on 30.07.2020 09:25

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great

Quick, cheap and convenient!! :)

By from Unknown location on 29.07.2020 18:31

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Fantastic website for contact lenses

Fantastic website to order contact lenses. Cheap and quick in delivery.

By from Unknown location on 29.07.2020 16:06

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Good product being using contact lenses…

Good product being using contact lenses for years. Excellent value good service prompt delivery.

By from Unknown location on 29.07.2020 14:02

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Deliveries are reliable but variable

Generally deliveries are reliable. However the time is variable. My last order has not arrived after about 2 weeks. My precise contact lens size is not available. I need to select the nearest size.

By from Unknown location on 27.07.2020 19:00

Company replied:

Hello David, Thank you for your review. It is unfortunate that on occasions your non-stocked toric lens has to be ordered directly from the manufacturer, which can cause a longer delay then we anticipate. Johnson & Johnson sometime ago reduced the power combinations available in your particular lens, therefore we can only offer the alternative. If the power is not suitable we would recommend discussing this with your optician. Thanks again and apologies for the inconvenience caused. Kind regards Hayley

, 28.07.2020 13:05

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Excellent service and fast postage

Excellent service and fast postage, highly recommend.

By from Unknown location on 27.07.2020 13:56

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Reliable efficient service

3 sets of lenses arrived within 48 hrs. Great reliable and efficient service as usual!

By from Unknown location on 27.07.2020 09:04

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Affordable and very comfortable

Affordable and very comfortable! I work 12hr shifts and their lenses are non drying

By from Unknown location on 26.07.2020 20:56

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In this time

In this time, where everything don't go as smoothly through Royal Mail, this company is trying it's best to deliver as soon as possible. Very good communication.

By from Unknown location on 26.07.2020 20:13

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Always fantastic service

Always fantastic service. I have been using Contactlenses.co.uk for over 10 years and they have never failed in fact they excel every time.

By from Unknown location on 26.07.2020 12:19

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Really good company

Really good company. Always easy to order and quick delivery. Very reliable website.

By from Unknown location on 25.07.2020 14:04

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Ordering from Contactlenses second…

Ordering from Contactlenses second time. Very satisfied with service, everything came on time. High quality products.

By from Unknown location on 24.07.2020 20:12

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Excellent service/friendly staff

Excellent service/friendly staff, no wait times for phones to be answered. Have just started to order on-line which is even easier. Kept informed of delivery status. Lenses delivered promptly/usually arrive the next day. Would recommend.

By from Unknown location on 24.07.2020 15:00

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Perfect online store, the best seller!!!

I have been using this online store for years, perfect seller. The best!!!

By from Unknown location on 24.07.2020 14:30

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Excellent service

Excellent service. Andrew was very helpful.

By from Unknown location on 24.07.2020 11:19

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Excellent

Easy, fast and reliable service. As always.

By from Unknown location on 22.07.2020 14:40

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Great service!!

Great service!!

By from Unknown location on 21.07.2020 20:05

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Thank you very much for your responsiveness!

Thank you very much for your responsiveness! I was really surprised by the sincere and constructive attitude. Good luck!

By from Unknown location on 21.07.2020 19:52

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Quick delivery

Quick reorder Quick delivery Well packaged.

By from Unknown location on 21.07.2020 14:39

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Always super fast delivery and very…

Always super fast delivery and very good prices.

By from Unknown location on 20.07.2020 14:38

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Very reliable, time after time

Always manage a quick turnaround. Reordering is really easy. Prices are very reasonable, and if there are ever any issues, they sort them out quickly. A very good service. I thoroughly recommend them.

By from Unknown location on 19.07.2020 19:35

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Good price and delivery always quick

Good price and delivery always quick

By from Unknown location on 19.07.2020 18:29

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Ordered about 7-8 times now

Ordered about 7-8 times now. Always arrived the next day and never had any issues :)

By from Unknown location on 19.07.2020 17:36

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Quick delivery

Quick delivery, good price. I only use contacts occasionally so finding some at a reasonable price was just what I wanted

By from Unknown location on 18.07.2020 13:47

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Helpful Staff

Spot on. Very helpful staff and quick service. Would definitely recommend and will use again. No issues at all.

By from Unknown location on 17.07.2020 17:40

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Happy chappy!

Good quality lenses at a fraction of the price at my optician! Order has never been more than 4 days delivery from the time I place my order! Excellent service, I would highly recommend!

By from Unknown location on 17.07.2020 16:06

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Great price, quality and fast delivery.

Great price and quality. Arrived within 2days of placing my order, thank you!

By from Unknown location on 17.07.2020 14:29

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.