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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 3,451-3,500 of 15,706 items.
Perfect Daily lenses

Perfect as described fast delivery will definitely Use again many thanks

By from Unknown location on 16.07.2020 08:14

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Excellent quality

Excellent quality, reasonably priced and quickly delivered lenses.

By from Unknown location on 15.07.2020 13:51

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Great value

Great value, comfortable contact lenses and always speedy delivery.

By from Unknown location on 14.07.2020 18:14

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Great section of products, excellent service, highly recommended

I've been buying my contact lenses online via Contactlenses.co.uk for a few years now and I've never been let down. I've bought coloured lenses, daily lenses and monthly lenses. More recently, I have been ordering Toric monthly lenses which can take a bit longer to dispatch but I don't think I've had to wait longer that a week for them to be delivered, even during a pandemic! The prices are competitive and I would say that may have been the reason I bought from Contactlenses.co.uk in the first place. I've been happy with the products I've purchased over the years and the communication process is great as well. They keep you up-to-date with your order and when I get the email confirming dispatch, my lenses tend to arrive the following day. A very satisfied customer, thank you!

By from Unknown location on 14.07.2020 15:59

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Prompt delivery

I bought contact lens and solution. Delivery was very prompt (within the week) and packaging was nice and sturdy. Delivery updates were also emailed so you know when to expect it.

By from Unknown location on 14.07.2020 14:24

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I had to wait far to long to receive my…

I had to wait far to long to receive my lenses even though they were in stock. I ordered my lenses on a Wednesday and paid for FIRST CLASS MAIL. I didn’t get them I TIL the following Monday which does not usually happen. I was in need of them for the weekend and went without. I believe this is the fault of Royal Mail but again I missed out as a customer

By from Unknown location on 14.07.2020 13:47

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Package didn't arrive

Package didn't arrive

By from Unknown location on 14.07.2020 07:43

Company replied:

Hello Garry, I am sorry that your order has not reached you, this is very unusual and I can see that you have already been in contact with our support centre to resolve this. Apologies again, Kind regards Hayley

, 14.07.2020 17:10

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Super fast delivery

Super fast delivery, though fees have slightly increased. I have had mostly positive experiences, however, recently my contact lenses took longer than expected. Bar that one experience, I wouldn't normally fault the site. Would use again!

By from Unknown location on 13.07.2020 16:29

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Straightforward to order but I wish the…

Straightforward to order but I wish the packaging was easier to get through a letterbox

By from Unknown location on 13.07.2020 14:11

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Great swift service

Great swift service

By from Unknown location on 13.07.2020 14:08

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Simple inexpensive good service

I buy the lenses for my son and save more than the cost of a paid eye test for the same lenses I would get with a monthly fee package from a well known high street retailer. You shouldn't go to xxx. I get Swift delivery and excellent communication with an easy to use web shop that makes reordering very simple.

By from Unknown location on 13.07.2020 09:13

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Good quality of product

Good quality of product. Very quick deliveries.

By from Unknown location on 12.07.2020 20:55

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Excellent service

Excellent service, prompt deliveries, and a great customer support team. Keep up the good work!

By from Unknown location on 12.07.2020 17:21

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Quick and easy

Always had quick order and delivery at reasonable prices

By from Unknown location on 12.07.2020 15:26

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Just so easy and convenient to re-order…

Just so easy and convenient to re-order each month or less frequesntly if required.

By from Unknown location on 12.07.2020 13:53

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No complaints at all

Always receive my order promptly and easy to reorder.

By from Unknown location on 11.07.2020 13:53

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contact lenses order

Fast service and quick delivery

By from Unknown location on 11.07.2020 07:14

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Excellent service

Excellent service, very comfortable contact lenses & great value!

By from Unknown location on 10.07.2020 22:50

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Excellent service

Excellent service. Lenses arrived within 24 hours of ordering. Would definitely recommend and use again.

By from Unknown location on 10.07.2020 22:31

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Very good service

Very good service! I have used them for years, excellent lens and customer service.

By from Unknown location on 10.07.2020 21:30

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I can rely on contact lenses .co.uk to…

I can rely on contact lenses .co.uk to deliver promptly when I need contact lenses. Good value. Good web site design. Good company to deal with. Makes it all very easy.

By from Unknown location on 10.07.2020 17:29

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Great products

Great products, good choice of products with affordable prices, and fast delivery, I never had a problem with them.

By from Unknown location on 07.07.2020 14:38

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As always delivered promptly and great…

As always delivered promptly and great product

By from Unknown location on 07.07.2020 14:36

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Quick processing and always arrives…

Quick processing and always arrives quickly.

By from Unknown location on 07.07.2020 14:26

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Fast delivery

Fast delivery, good price = happy customer.

By from Unknown location on 07.07.2020 13:58

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Customer service was fabulous

Customer service was fabulous. I got a series of personal emails keeping me updated and asking my preferences. Really appreciated it.

By from Unknown location on 07.07.2020 10:39

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Fantastic service and super fast…

Fantastic service and super fast delivery service. Received next day and there perfect. Thank you 😊

By from Unknown location on 06.07.2020 16:17

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Excellent !!!

Excellent !!!! Used them for years, never fail their Service to me !!! Much recommended.. Alison Bates

By from Unknown location on 06.07.2020 15:31

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Best company online

Best company online. Service so fast and accurate. Keep up the good work

By from Unknown location on 06.07.2020 15:13

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Great service prompt delivery

Great service prompt delivery

By from Unknown location on 06.07.2020 14:19

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I have been using Contact Lenses Direct…

I have been using Contact Lenses Direct for years - fantastic service, quick delivery, easy to do repeat orders and a great value product. I tried a competitor once - won't make that mistake again!

By from Unknown location on 05.07.2020 18:54

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Once great service, now rubbish.

Used to order these lenses with free P&P and they would always come the next day. Now you have to spend £30+ and products arrive several days later, took 4 days last time. Will look for better distributor next time.

By from Unknown location on 05.07.2020 15:57

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Great

Best prices, fastest delivery..

By from Unknown location on 05.07.2020 13:48

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Quick delivery and good service

Quick delivery, perfect for emergency. No subscription required, like other websites, so no need to re-order. Good range of brands, from well-known ones to new ones. Recommended!

By from Unknown location on 05.07.2020 10:12

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Contacts arrived quickly yet on wearing…

Contacts arrived quickly yet on wearing them I can't actually see! Not sure the prescription is correct or if it's down to the quality.

By from Unknown location on 04.07.2020 18:30

Company replied:

Hello LA, I am pleased your order arrived quickly. It is unusual that you are unable to see using the lenses ordered. One of our customer support team will be in touch to discuss your order and get this resolved for you. I apologise for any inconvenience caused. Kind regards Hayley

, 04.07.2020 18:58

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Excellent service

Easy to navigate website and excellent delivery communication. I had to wait 7 days for delivery but that is OK as it was not a standard prescription. It was packed in an unusually large box considering the size of the lenses and solution but it didn't affect the delivery.

By from Unknown location on 04.07.2020 17:10

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Wonderful!

I've been using contactlenses.co.uk since 2008 to buy very affordable and high quality contact lenses. Compared to what my opticians would charge me per month, this was extremely amazing and I could save so much money. I usually go for Crystal Aqua Dailies because the lenses feel comfortable and last all day without feeling dry. Before Crystal I was using Daysoft Silk, Freshlook and I've tried their Crazy lenses too which was used at a convention. If you order more than £30 then you get free shipping in the UK. Dispatch has always been quick, and I would always receive my parcel within 2-3 working days. 5/5.

By from Unknown location on 04.07.2020 16:44

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Good product for the price

Good product for the price. Really comfy

By from Unknown location on 04.07.2020 15:16

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Excellent service

Excellent service

By from Unknown location on 04.07.2020 15:06

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Brilliant and fast

Brilliant and fast

By from Unknown location on 04.07.2020 14:45

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Great service and always quick delivery.

Great service and always quick delivery.

By from Unknown location on 04.07.2020 14:25

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Fast and hassle free

Fast and hassle free

By from Unknown location on 03.07.2020 17:51

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Comfort doesn’t have to cost the Earth

Comfortable lenses at a fraction of the price... will definitely be buying again

By from Unknown location on 03.07.2020 15:48

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Quick delivery and a good price!

Quick delivery and a good price!

By from Unknown location on 03.07.2020 14:39

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Absolutely brilliant I want some more

Absolutely brilliant I want some more

By from Unknown location on 03.07.2020 14:10

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Excellent service

Excellent service - quick and faultless.

By from Unknown location on 03.07.2020 14:06

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5 stars

Have used this website for years always great and so fast!

By from Unknown location on 03.07.2020 14:02

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I have used this company for a long…

I have used this company for a long time. Excellent service always

By from Unknown location on 03.07.2020 13:54

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Great service

Great prices. Super fast delivery

By from Unknown location on 03.07.2020 13:49

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Great prices and super quick delivery

Great prices and super quick delivery, even under lockdown.

By from Unknown location on 03.07.2020 12:59

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.