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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 4,101-4,150 of 15,706 items.
great

lovely contacts, great wear all day

By from Unknown location on 20.01.2020 15:29

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Great Service

I have used this site for my contact lenses for a while now and they've never let me down. Competitively priced and the delivery is always super fast.

By from Unknown location on 20.01.2020 15:08

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Comfortable contacts

I find these contacts very comfortable to wear and they don't hurt my eyes therfore buy them often.

By from Unknown location on 20.01.2020 15:04

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Efficient and reliable company

I always purchase my monthly lenses from contact lenses.co.uk I have used them for years. I find either calling or using their website very easy when placing orders. Delivery is so fast usually arrives next day. Would highly recommend.

By from Unknown location on 19.01.2020 21:57

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Can always rely on these guys to…

Can always rely on these guys to deliver in a timely manner.

By from Unknown location on 19.01.2020 15:05

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arrived the next day!!!!

arrived the next day!!!!

By from Unknown location on 18.01.2020 17:32

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Really pleased with the service and…

Really pleased with the service and delivery.

By from Unknown location on 18.01.2020 16:43

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Excellent service ./ overnight delivery…

Excellent service ./ overnight delivery amazing! AND I forgot to use my discount code so they refunded me the difference.. brilliant company!

By from Unknown location on 18.01.2020 14:58

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No complaints here.

Great, easy to navigate website. Fast delivery and good communication. Very competitive prices on a wide variety of lenses.

By from Unknown location on 18.01.2020 09:58

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Excellent company

Excellent company, wouldn't order from anyone else

By from Unknown location on 17.01.2020 18:35

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excellent

Very fast delivery, the order was right

By from Unknown location on 17.01.2020 18:12

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Great speedy and efficient service as…

Great speedy and efficient service as always.

By from Unknown location on 17.01.2020 15:42

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Great service and product

Great service and product. Used for a long time without a single problem

By from Unknown location on 17.01.2020 15:22

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So easy to just reorder last order

So easy to just reorder last order. Quick delivery can’t ask for more 😊

By from Unknown location on 17.01.2020 13:44

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Very quick service

Very quick service

By from Unknown location on 17.01.2020 12:43

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One day delivery

One day delivery, an excellent service!

By from Unknown location on 17.01.2020 11:14

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Easy to use website and rapid delivery…

Easy to use website and rapid delivery - well packaged

By from Unknown location on 17.01.2020 08:08

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New customer but not my last order

Helpful staff and fast delivery, I live in Asia. e~mails sent informing me of dispatch and delivery.

By from Unknown location on 17.01.2020 05:00

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Excellent service

Excellent service

By from Unknown location on 16.01.2020 16:04

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Great service as always.

Great service as always.

By from Unknown location on 16.01.2020 15:39

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Reliable and good service

I always use Contactlenses.co.uk when I need to buy extra lenses as although I could buy the lenses cheaper elsewhere online they are very reliable and always deliver the next day.

By from Unknown location on 16.01.2020 15:16

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Great service

Great service

By from Unknown location on 16.01.2020 14:53

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Great service and Great product

Great service and Great product

By from Unknown location on 15.01.2020 23:28

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Does what it says on the tin ....

Does what it says on the tin ..... very easy to order , quick delivery and decent price

By from Unknown location on 15.01.2020 18:25

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Verry quick deleverd

Verry quick deleverd. Take only for days to the Nederlands thanks. Greatings Jan de Witte

By from Unknown location on 15.01.2020 16:59

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Brilliant service

Brilliant service. As always.

By from Unknown location on 15.01.2020 15:06

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One in the eye for the silly prices…

One in the eye for the silly prices charged by high street opticians! Great quality lenses and fantastic service, my lenses always arrive next day by post. I have been ordering these for the last 18 months now. I cannot fault this in any way. By contrast my high street opticians take an age to fiddle around trying to sell me monthly or annual budget schemes, loyalty deals and that's after I have to park in town and the whole thing is probably rated equal to getting a hair cut or having a tooth filled!

By from Unknown location on 15.01.2020 14:58

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Very fast delivery!

Very fast delivery!

By from Unknown location on 15.01.2020 14:54

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Efficient and prompt.

I have used contactlenses.co.uk for many years and the service has always been efficient and prompt. I have no complaints and only praise for the site.

By from Unknown location on 15.01.2020 14:09

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the box got wet and the contacts were squashed

Delivery was fast and the contact was the ones that I wanted. Anyhow the packaging is not good enough, the box got wet and the contacts were squashed.

By from Unknown location on 15.01.2020 11:38

Company replied:

Hello L. Thank you for your feedback and advising us of the situation regarding the delivery of your lens order. It is disappointing that our International Postal partners have delivered your order unsatisfactory. One of our customer support team will be in touch to resolve this for you. Kind regards Hayley

, 15.01.2020 12:53

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Fantastic service and prompt delivery…

Fantastic service and prompt delivery as usual- thank you!

By from Unknown location on 15.01.2020 09:49

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One of the best ....

With Contactlenses.co.uk for a number of years now. I always get 100% satisfaction. Service, delivery, communication ... all first class. Ollie G.

By from Unknown location on 14.01.2020 18:57

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Recorded delivery utterly annoying

I still haven't been able to get my contact lenses because they needed to be signed for! There was no warning of this otherwise I would have tried to have had them delivered another day or ordered less. I am also very concerned that at the Mail depo, miles away in the middle of nowhere, they may be storing my lenses at the wrong temperature.

By from Unknown location on 14.01.2020 17:55

Company replied:

Hello Kate, Thank you for your feedback. I am sorry that you have been inconvenienced by the non-delivery of your order. Due to the high value of this order it was sent on a signed for delivery. You can arrange to collect the parcel or arrange a redelivery at your convenience. Lenses are perfectly fine stored at room temperature. Apologies again, Hayley

, 14.01.2020 18:46

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They do the job !

Not the best looking website, but they are very efficient, fast delivery

By from Unknown location on 14.01.2020 16:15

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Excellent service

Excellent service, great product ,very good price

By from Unknown location on 14.01.2020 16:10

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Packaging

Only marked down because you have changed your packaging from a parcel that used to fit through the letterbox to one which doesn't meaning I then have to go the local Sorting Office to collect it

By from Unknown location on 14.01.2020 15:37

Company replied:

Hello DC, Thank you for the review. We are really sorry that your order did not get posted which resulted in a collection from your local postal office. We are aware that currently our packaging for your lenses is not efficient for posting through letterboxes and this is something we are working on. Apologies again, Hayley

, 14.01.2020 18:40

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Fast

Fast, reliable, easy. What more do you need - other than perhaps a slightly more frequent repeat customer discount offer.

By from Unknown location on 14.01.2020 15:32

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I have been using contactlenses.co.uk…

I have been using contactlenses.co.uk for over 15 years, in that time the delivery has been faultless and is always on time. The only change that I've experienced with their service was a few years back when the minimum order for free delivery was increased slightly, but it’s still £30, so simply buy a few more lenses and job done. Customer service have always been quick to respond and manage expectations to high standard. I have recommended them countless times because of the above reasons and also the cost of lenses is very good value. Keep up the good work!

By from Unknown location on 14.01.2020 15:30

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Contact lenses are a good quality and…

Contact lenses are a good quality and service is reasonable.

By from Unknown location on 14.01.2020 15:21

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Super fast delivery

Super fast delivery. Good product. Great price.

By from Unknown location on 14.01.2020 15:20

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Used for years and as always the…

Used for years and as always the easiest, most cost effective way of purchasing your contact lenses. Did I mention quick? Next day delivery if you please!.

By from Unknown location on 14.01.2020 15:10

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Very easy to order

Very easy to order

By from Unknown location on 14.01.2020 14:53

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Get what you need in a very simple and…

Get what you need in a very simple and quick way! Love it.

By from Unknown location on 14.01.2020 14:50

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Easy ordering

Easy ordering, fast delivery. Excellent service as always

By from Unknown location on 11.01.2020 10:05

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ordering is very easy.

ordering is very easy, lenses were delivered very quickly, will use again.

By from Unknown location on 10.01.2020 16:45

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Great lenses delivered in perfect time…

Great lenses delivered in perfect time (after one day on a Saturday morning)

By from Unknown location on 10.01.2020 15:35

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Quick & efficient service

Quick & efficient service. Thank you.

By from Unknown location on 09.01.2020 21:23

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Brilliant company for lenses

I've got my contacts from here the last few years and are a god send!. I get the monthly ones and they are so easy to use!. Very affordable and really good quality.. Like most I have had the odd batch for one eye that wasn't very good but out of them all they have been very good.. I am very pleased tho.

By from Unknown location on 09.01.2020 12:07

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Reliable and quick

Always had a very reliable, quick service and regular email updates. I would not use any other website/company :)

By from Unknown location on 07.01.2020 16:47

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Excellent contact lenses

Excellent contact lenses. Fab price and very speedy delivery

By from Unknown location on 06.01.2020 22:14

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.