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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 4,251-4,300 of 15,706 items.
Excellent fast and efficient service

Excellent fast and efficient service. I now live in the US and the international delivery option is great and affordable

By from Unknown location on 07.12.2019 17:14

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Excellent service and delivery time

Excellent service and delivery time. Highly recommended.

By from Unknown location on 07.12.2019 15:47

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Ordering my lenses was easy

Ordering my new lenses was easy- Good, quick service- Reasonable price too!

By from Unknown location on 07.12.2019 14:31

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The best website for contact lenses!!!

I have been using this website for contact lenses for many years. I cannot recommend it enough!!!!! Excellent service and very easy to use website that one can simply re-order and navigate. I have never had any problems nor faulty items and extremely happy so much so, that I look nowhere else and keep on re-ordering my prescription lenses.

By from Unknown location on 07.12.2019 09:07

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Excellent service

Easy to order and lenses arrive quickly. When I first started ordering my lenses from this site postage was free. It now costs £3.00, however the price of the lenses has reduced so the total price is the same as always. I have also on occasion phoned the company and everyone I have spoken to were helpful and knowledgeable

By from Unknown location on 07.12.2019 00:44

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Always on time.

Always on time.

By from Unknown location on 06.12.2019 20:03

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Never had an issue

Never had an issue, always 100% top service! Wouldn’t even contemplate going elsewhere as long as it continues. 👍

By from Unknown location on 06.12.2019 19:08

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Easy ordering and superfast delivery

Easy ordering and superfast delivery. Great value lenses too, try the crystal range they are excellent!

By from Unknown location on 06.12.2019 17:57

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EYE EYE , The Best.

I have been dealing with this company for years , they have always been first class. Never had any problems, always fast delivery quality lenses, great prices.10/10

By from Unknown location on 06.12.2019 17:37

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Quick delivery!!

Quick delivery!!

By from Unknown location on 06.12.2019 17:35

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simple quick online ordering backed…

simple quick online ordering backed with exceptional customer service

By from Unknown location on 06.12.2019 17:25

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Great 🌞thankyou

Great 🌞thankyou

By from Unknown location on 06.12.2019 15:09

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Great service

Speedy efficient service every time

By from Unknown location on 06.12.2019 08:50

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Orderd Monday night arrived Wed

Orderd Monday night arrived Wed. Excellent service .

By from Unknown location on 06.12.2019 00:53

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Really quick service.

Really quick service.

By from Unknown location on 05.12.2019 17:32

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No issues

No issues - order these on behalf of my mother. They are a fraction of the price that she was paying before. She has been using them for a few months with no issues. Delivery is fast - repeat orders are easy.

By from Unknown location on 05.12.2019 16:17

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I’ve used this company for over ten…

I’ve used this company for over ten years now. I order for myself and my daughter and never had a problem. Always fast delivery.

By from Unknown location on 05.12.2019 15:36

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Excellent service

Excellent service

By from Unknown location on 05.12.2019 15:33

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Very efficient and helpful customer…

Very efficient and helpful customer service. The website is easy to navigate and descriptions are accurate, very recommendable.

By from Unknown location on 04.12.2019 21:09

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Super speedy service

Super speedy service, great product. Would recommend.

By from Unknown location on 04.12.2019 17:32

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I have been using this site for about 4…

I have been using this site for about 4 year's now and all i can say is EXCELLENT i order, my lenses arrive no hassles no problems this company is EXCELLENT thank you contact lenses uk.

By from Unknown location on 04.12.2019 17:21

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I don't usually leave reviews

I don't usually leave reviews, but I've been really impressed with the customer service with contactlenses.co.uk. Not only is their re-ordering process super simple and easy to follow, but the delivery was perhaps the quickest I've experienced (outside of a prime/next day service). Not only that, but my delivery address had changed from the address I had been regularly using over my previous orders, and a member of the team called to double check that the address was correct and not a mistake! Very impressed!

By from Unknown location on 04.12.2019 16:30

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Always good value and quick delivery.

Always good value and quick delivery.

By from Unknown location on 04.12.2019 16:21

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Material of contact lenses received…

Material of contact lenses received were not as per description on the website. When query raised with customer services they said that this is a new material and that the website had not been updated. The website still remains outdated and is in my view misleading. I did not have time available to return the lenses and get an alternative as I required them for an upcoming holiday. Items should be as described, especially when they are being put in your eyes!!

By from Unknown location on 04.12.2019 16:17

Company replied:

Hello KB, Thank you for your review. I am very sorry that our website listed expired information regarding lens details. Before amending the information, we had to make sure we had the details 100% correct, and in doing so resulted in us delaying our update. I can confirm this has now been made. Thank you for raising this, Kind regards Hayley

, 04.12.2019 18:46

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Great company

I originally bought contact lenses from contactlenses.co.uk as the price was so good in comparison with my optician however I have continued to do so for 4 years now because they are absolutely brilliant! I have never had a problem. Orders always correct, arrive perfectly packaged, and extremely quick — often next day! Just remember to go for regular eye tests and contact lens check-ups!

By from Unknown location on 04.12.2019 15:43

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Excellent quality contact lenses at…

Excellent quality contact lenses at very reasonable prices. I've been using Contactlenses,co.uk for over five years and their service has always been fantastic. My order has always arrived within two days, sometimes even the following day and it's always been accurate.

By from Unknown location on 04.12.2019 15:39

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Fast and efficient reorder is very easy

Fast and efficient reorder is very easy

By from Unknown location on 04.12.2019 15:29

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Very fast delivery

Very fast delivery. Next day. And the lenses are great no discomfort at all and the price is really good. I will be using these from now on. Thanks.

By from Unknown location on 03.12.2019 21:38

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Fast delivery haven't tried them yet

Fast delivery haven't tried them yet

By from Unknown location on 03.12.2019 20:30

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Quick

Quick, reliable service

By from Unknown location on 03.12.2019 18:31

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Great effortless service

Great effortless service

By from Unknown location on 03.12.2019 18:26

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Very quick and efficient!

Very quick and efficient!

By from Unknown location on 03.12.2019 17:03

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Great service

Fab! Easy to re order and swift delivery.

By from Unknown location on 03.12.2019 16:23

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Always quick and speedy service

Always quick and speedy service. Thank you.

By from Unknown location on 03.12.2019 15:49

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Great service

Great service. Always can rely on delivery times.

By from Unknown location on 02.12.2019 19:40

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Once again excellent service.

Once again excellent service.

By from Unknown location on 02.12.2019 17:58

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Great experience

I have been using for more than 5 years. Easy ordering process. Remembers your last order so I can reorder very quickly. Always arrives next day and I don’t need to be home because the box will fit through my letter box. So easy, convenient, reliable and cheaper than most sites.

By from Unknown location on 02.12.2019 17:25

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Great lenses

Great lenses, cant feel they are in my eyes, no complaints. Great price and quick delivery

By from Unknown location on 02.12.2019 17:14

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Reliable, quick & efficient service; good products.

"Service is great (now using auto-order); fast, efficient and very easy to use online system. I've given only four stars because the box is unnecessarily big & packed with plastic ""balloons"". Used to have lenses delivered in slim long box that would go through letterbox (so I didn't have to wait in)."

By from Unknown location on 02.12.2019 17:00

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Absolutely great service

Absolutely great service, I can get any lenses from most manufacturers at a really low price, and they come within 48 hours usually too.

By from Unknown location on 02.12.2019 16:50

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Always superb service

Always superb service, and excellent selection of lenses to choose from!

By from Unknown location on 02.12.2019 15:24

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Really professional service

Really professional service. I normally get my contact lenses by the following day. Prompt delivery and quality of items always very good.

By from Unknown location on 29.11.2019 16:47

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What a first class company to deal with…

What a first class company to deal with efficient, professional and offers savings that can not be beaten anywhere. I received my contact lenses less than 24 hours after ordering. First class service.

By from Unknown location on 28.11.2019 10:08

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Comfortable lenses and fast delivery

Comfortable lenses and fast delivery

By from Unknown location on 28.11.2019 01:58

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Quick service

Put my order in, and they were here the very next day. Excellent service.

By from Unknown location on 27.11.2019 17:45

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simply the best

I have used this company for several years they offer the best prices I have found and always have the lenses I want in stock.Delivery is usually next day I cannot fault them in any way.

By from Unknown location on 27.11.2019 17:33

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Super service!

Super service!

By from Unknown location on 27.11.2019 15:46

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I got a red and irritated eye

The delivery was very fast and it was easy to place order, however after 6 days of wearing my monthly contact lenses I suddenly got a red and irritated eye.

By from Unknown location on 26.11.2019 21:34

Company replied:

Hello Alk, Thank you for your review. I am pleased your delivery reached you fast and that you found our ordering process user friendly. I can see you have been in touch with our customer support in regards to the issue you had with the lenses which we will resolve for you as soon as possible. Apologies for any inconvenience and discomfort caused, Kind regards Hayley

, 27.11.2019 19:54

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Good swift service

Good swift service

By from Unknown location on 26.11.2019 21:10

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Very satisfied

Very satisfied, good product, and excellent, super fast delivery, Well Done !!.

By from Unknown location on 26.11.2019 19:06

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.